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Dwipam Katariya

Publications and source records attributed to Dwipam Katariya.

5 recordsLinked to original sources

REPREC: Representation Driven Parameter-Efficient Recommendation System

Large language models (LLMs) have been applied to sequential recommendation by incorporating collaborative signals through input conditioning or model adaptation. However, existing approaches often require LLM fine-tuning, additional architectural modules, representation distillation, or item-level conditioning over long interaction histories, increasing computational and deployment costs. We propose REPREC, a lightweight framework that conditions a frozen LLM using compact user-level representations. REPREC maps a fixed-size embedding from a frozen sequential encoder into a small set of learned soft tokens through an MLP injector, training only the injector while leaving both pretrained backbones unchanged. Our extensive experiments demonstrate that REPREC consistently improves recommendation performance across different sequential encoders, LLM backbones, and user activity levels. Its compact conditioning mechanism also makes REPREC computationally efficient during both training and inference. Moreover, training with short histories while evaluating with longer contexts retains 94--99\% of full-history performance while achieving an average $1.50\times$ per-epoch training speedup. The code is available at: https://github.com/phdbotcode/REPREC

cs.IR

From Clicks to Intent: Cross-Platform Session Embeddings with LLM-Distilled Taxonomy for Financial Services Recommendations

Sequential user behavior modeling is widely adopted in industrial recommender systems; however, significant gaps remain in financial services, where pre-login web interactions and authenticated in-app experiences differ drastically. Specifically, pre-login web users typically explore new products, whereas logged-in app users focus on account servicing. Due to the challenge of cross-channel entity resolution (e.g., matching anonymous web sessions to authenticated mobile accounts), web-based intent signals remain underutilized for post-authentication personalization. Existing methods for capturing web-based intent are often ad-hoc and narrow, lacking the flexibility to support both quantitative downstream recommendations and qualitative understanding at scale. In this work, we propose a scalable and dual-purpose intent prediction framework for web-based interactions and demonstrate its applicability for personalization. Our approach transforms raw web clickstreams into two outputs: a self-supervised Transformer encodes multi-modal clickstreams into a compact session embedding, while an LLM-based taxonomy generation and distillation pipeline produces interpretable intent labels. Our system demonstrates that self-supervised clickstream representations combined with LLM-distilled taxonomies can jointly serve quantitative tasks and qualitative understanding in production: on the mobile homepage tile ranking task, the session embedding improves macro Recall@1 by 1.88% and reduces Log Loss by 13.38% over production baselines. On the user conversion prediction task, the embedding outperforms the LLM labels by 4.3% on micro F1, while the distillation layer delivers interpretable labels at ultra-low latency with only a 7% performance drop.

cs.IR

TIMeSynC: Temporal Intent Modelling with Synchronized Context Encodings for Financial Service Applications

Users engage with financial services companies through multiple channels, often interacting with mobile applications, web platforms, call centers, and physical locations to service their accounts. The resulting interactions are recorded at heterogeneous temporal resolutions across these domains. This multi-channel data can be combined and encoded to create a comprehensive representation of the customer's journey for accurate intent prediction. This demands sequential learning solutions. NMT transformers achieve state-of-the-art sequential representation learning by encoding context and decoding for the next best action to represent long-range dependencies. However, three major challenges exist while combining multi-domain sequences within an encoder-decoder transformers architecture for intent prediction applications: a) aligning sequences with different sampling rates b) learning temporal dynamics across multi-variate, multi-domain sequences c) combining dynamic and static sequences. We propose an encoder-decoder transformer model to address these challenges for contextual and sequential intent prediction in financial servicing applications. Our experiments show significant improvement over the existing tabular method.

q-fin.GN

FinTRec: Transformer Based Unified Contextual Ads Targeting and Personalization for Financial Applications

Transformer-based architectures are widely adopted in sequential recommendation systems, yet their application in Financial Services (FS) presents distinct practical and modeling challenges for real-time recommendation. These include:a) long-range user interactions (implicit and explicit) spanning both digital and physical channels generating temporally heterogeneous context, b) the presence of multiple interrelated products require coordinated models to support varied ad placements and personalized feeds, while balancing competing business goals. We propose FinTRec, a transformer-based framework that addresses these challenges and its operational objectives in FS. While tree-based models have traditionally been preferred in FS due to their explainability and alignment with regulatory requirements, our study demonstrate that FinTRec offers a viable and effective shift toward transformer-based architectures. Through historic simulation and live A/B test correlations, we show FinTRec consistently outperforms the production-grade tree-based baseline. The unified architecture, when fine-tuned for product adaptation, enables cross-product signal sharing, reduces training cost and technical debt, while improving offline performance across all products. To our knowledge, this is the first comprehensive study of unified sequential recommendation modeling in FS that addresses both technical and business considerations.

cs.LG

Dynamic Customer Embeddings for Financial Service Applications

As financial services (FS) companies have experienced drastic technology driven changes, the availability of new data streams provides the opportunity for more comprehensive customer understanding. We propose Dynamic Customer Embeddings (DCE), a framework that leverages customers' digital activity and a wide range of financial context to learn dense representations of customers in the FS industry. Our method examines customer actions and pageviews within a mobile or web digital session, the sequencing of the sessions themselves, and snapshots of common financial features across our organization at the time of login. We test our customer embeddings using real world data in three prediction problems: 1) the intent of a customer in their next digital session, 2) the probability of a customer calling the call centers after a session, and 3) the probability of a digital session to be fraudulent. DCE showed performance lift in all three downstream problems.

cs.LG