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Eduardo Blanco

Publications and source records attributed to Eduardo Blanco.

At least 37 records · Page 2Linked to original sources

Echoes of Discord: Forecasting Hater Reactions to Counterspeech

Hate speech (HS) erodes the inclusiveness of online users and propagates negativity and division. Counterspeech has been recognized as a way to mitigate the harmful consequences. While some research has investigated the impact of user-generated counterspeech on social media platforms, few have examined and modeled haters' reactions toward counterspeech, despite the immediate alteration of haters' attitudes being an important aspect of counterspeech. This study fills the gap by analyzing the impact of counterspeech from the hater's perspective, focusing on whether the counterspeech leads the hater to reenter the conversation and if the reentry is hateful. We compile the Reddit Echoes of Hate dataset (ReEco), which consists of triple-turn conversations featuring haters' reactions, to assess the impact of counterspeech. To predict haters' behaviors, we employ two strategies: a two-stage reaction predictor and a three-way classifier. The linguistic analysis sheds insights on the language of counterspeech to hate eliciting different haters' reactions. Experimental results demonstrate that the 3-way classification model outperforms the two-stage reaction predictor, which first predicts reentry and then determines the reentry type. We conclude the study with an assessment showing the most common errors identified by the best-performing model.

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Making Language Models Robust Against Negation

Negation has been a long-standing challenge for language models. Previous studies have shown that they struggle with negation in many natural language understanding tasks. In this work, we propose a self-supervised method to make language models more robust against negation. We introduce a novel task, Next Sentence Polarity Prediction (NSPP), and a variation of the Next Sentence Prediction (NSP) task. We show that BERT and RoBERTa further pre-trained on our tasks outperform the off-the-shelf versions on nine negation-related benchmarks. Most notably, our pre-training tasks yield between 1.8% and 9.1% improvement on CondaQA, a large question-answering corpus requiring reasoning over negation.

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Assessing the Human Likeness of AI-Generated Counterspeech

Counterspeech is a targeted response to counteract and challenge abusive or hateful content. It effectively curbs the spread of hatred and fosters constructive online communication. Previous studies have proposed different strategies for automatically generated counterspeech. Evaluations, however, focus on relevance, surface form, and other shallow linguistic characteristics. This paper investigates the human likeness of AI-generated counterspeech, a critical factor influencing effectiveness. We implement and evaluate several LLM-based generation strategies, and discover that AI-generated and human-written counterspeech can be easily distinguished by both simple classifiers and humans. Further, we reveal differences in linguistic characteristics, politeness, and specificity. The dataset used in this study is publicly available for further research.

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Measuring and Forecasting Conversation Incivility: the Role of Antisocial and Prosocial Behaviors

This paper focuses on the task of measuring and forecasting incivility in conversations following replies to hate speech. Identifying replies that steer conversations away from hatred and elicit civil follow-up conversations sheds light into effective strategies to engage with hate speech and proactively avoid further escalation. We propose new metrics that take into account various dimensions of antisocial and prosocial behaviors to measure the conversation incivility following replies to hate speech. Our best metric aligns with human perceptions better than prior work. Additionally, we present analyses on a) the language of antisocial and prosocial posts, b) the relationship between antisocial or prosocial posts and user interactions, and c) the language of replies to hate speech that elicit follow-up conversations with different incivility levels. We show that forecasting the incivility level of conversations following a reply to hate speech is a challenging task. We also present qualitative analyses to identify the most common errors made by our best model.

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LLMs Assist NLP Researchers: Critique Paper (Meta-)Reviewing

This work is motivated by two key trends. On one hand, large language models (LLMs) have shown remarkable versatility in various generative tasks such as writing, drawing, and question answering, significantly reducing the time required for many routine tasks. On the other hand, researchers, whose work is not only time-consuming but also highly expertise-demanding, face increasing challenges as they have to spend more time reading, writing, and reviewing papers. This raises the question: how can LLMs potentially assist researchers in alleviating their heavy workload? This study focuses on the topic of LLMs assist NLP Researchers, particularly examining the effectiveness of LLM in assisting paper (meta-)reviewing and its recognizability. To address this, we constructed the ReviewCritique dataset, which includes two types of information: (i) NLP papers (initial submissions rather than camera-ready) with both human-written and LLM-generated reviews, and (ii) each review comes with "deficiency" labels and corresponding explanations for individual segments, annotated by experts. Using ReviewCritique, this study explores two threads of research questions: (i) "LLMs as Reviewers", how do reviews generated by LLMs compare with those written by humans in terms of quality and distinguishability? (ii) "LLMs as Metareviewers", how effectively can LLMs identify potential issues, such as Deficient or unprofessional review segments, within individual paper reviews? To our knowledge, this is the first work to provide such a comprehensive analysis.

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Outcome-Constrained Large Language Models for Countering Hate Speech

Automatic counterspeech generation methods have been developed to assist efforts in combating hate speech. Existing research focuses on generating counterspeech with linguistic attributes such as being polite, informative, and intent-driven. However, the real impact of counterspeech in online environments is seldom considered. This study aims to develop methods for generating counterspeech constrained by conversation outcomes and evaluate their effectiveness. We experiment with large language models (LLMs) to incorporate into the text generation process two desired conversation outcomes: low conversation incivility and non-hateful hater reentry. Specifically, we experiment with instruction prompts, LLM finetuning, and LLM reinforcement learning (RL). Evaluation results show that our methods effectively steer the generation of counterspeech toward the desired outcomes. Our analyses, however, show that there are differences in the quality and style depending on the model.

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Paraphrasing in Affirmative Terms Improves Negation Understanding

Negation is a common linguistic phenomenon. Yet language models face challenges with negation in many natural language understanding tasks such as question answering and natural language inference. In this paper, we experiment with seamless strategies that incorporate affirmative interpretations (i.e., paraphrases without negation) to make models more robust against negation. Crucially, our affirmative interpretations are obtained automatically. We show improvements with CondaQA, a large corpus requiring reasoning with negation, and five natural language understanding tasks.

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Interpreting Answers to Yes-No Questions in Dialogues from Multiple Domains

People often answer yes-no questions without explicitly saying yes, no, or similar polar keywords. Figuring out the meaning of indirect answers is challenging, even for large language models. In this paper, we investigate this problem working with dialogues from multiple domains. We present new benchmarks in three diverse domains: movie scripts, tennis interviews, and airline customer service. We present an approach grounded on distant supervision and blended training to quickly adapt to a new dialogue domain. Experimental results show that our approach is never detrimental and yields F1 improvements as high as 11-34%.

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Asking and Answering Questions to Extract Event-Argument Structures

This paper presents a question-answering approach to extract document-level event-argument structures. We automatically ask and answer questions for each argument type an event may have. Questions are generated using manually defined templates and generative transformers. Template-based questions are generated using predefined role-specific wh-words and event triggers from the context document. Transformer-based questions are generated using large language models trained to formulate questions based on a passage and the expected answer. Additionally, we develop novel data augmentation strategies specialized in inter-sentential event-argument relations. We use a simple span-swapping technique, coreference resolution, and large language models to augment the training instances. Our approach enables transfer learning without any corpora-specific modifications and yields competitive results with the RAMS dataset. It outperforms previous work, and it is especially beneficial to extract arguments that appear in different sentences than the event trigger. We also present detailed quantitative and qualitative analyses shedding light on the most common errors made by our best model.

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Generating Uncontextualized and Contextualized Questions for Document-Level Event Argument Extraction

This paper presents multiple question generation strategies for document-level event argument extraction. These strategies do not require human involvement and result in uncontextualized questions as well as contextualized questions grounded on the event and document of interest. Experimental results show that combining uncontextualized and contextualized questions is beneficial, especially when event triggers and arguments appear in different sentences. Our approach does not have corpus-specific components, in particular, the question generation strategies transfer across corpora. We also present a qualitative analysis of the most common errors made by our best model.

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RobustSentEmbed: Robust Sentence Embeddings Using Adversarial Self-Supervised Contrastive Learning

Pre-trained language models (PLMs) have consistently demonstrated outstanding performance across a diverse spectrum of natural language processing tasks. Nevertheless, despite their success with unseen data, current PLM-based representations often exhibit poor robustness in adversarial settings. In this paper, we introduce RobustSentEmbed, a self-supervised sentence embedding framework designed to improve both generalization and robustness in diverse text representation tasks and against a diverse set of adversarial attacks. Through the generation of high-risk adversarial perturbations and their utilization in a novel objective function, RobustSentEmbed adeptly learns high-quality and robust sentence embeddings. Our experiments confirm the superiority of RobustSentEmbed over state-of-the-art representations. Specifically, Our framework achieves a significant reduction in the success rate of various adversarial attacks, notably reducing the BERTAttack success rate by almost half (from 75.51\% to 38.81\%). The framework also yields improvements of 1.59\% and 0.23\% in semantic textual similarity tasks and various transfer tasks, respectively.

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Hate Cannot Drive out Hate: Forecasting Conversation Incivility following Replies to Hate Speech

User-generated replies to hate speech are promising means to combat hatred, but questions about whether they can stop incivility in follow-up conversations linger. We argue that effective replies stop incivility from emerging in follow-up conversations - replies that elicit more incivility are counterproductive. This study introduces the task of predicting the incivility of conversations following replies to hate speech. We first propose a metric to measure conversation incivility based on the number of civil and uncivil comments as well as the unique authors involved in the discourse. Our metric approximates human judgments more accurately than previous metrics. We then use the metric to evaluate the outcomes of replies to hate speech. A linguistic analysis uncovers the differences in the language of replies that elicit follow-up conversations with high and low incivility. Experimental results show that forecasting incivility is challenging. We close with a qualitative analysis shedding light into the most common errors made by the best model.

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Interpreting Answers to Yes-No Questions in User-Generated Content

Interpreting answers to yes-no questions in social media is difficult. Yes and no keywords are uncommon, and the few answers that include them are rarely to be interpreted what the keywords suggest. In this paper, we present a new corpus of 4,442 yes-no question-answer pairs from Twitter. We discuss linguistic characteristics of answers whose interpretation is yes or no, as well as answers whose interpretation is unknown. We show that large language models are far from solving this problem, even after fine-tuning and blending other corpora for the same problem but outside social media.

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Interpreting Indirect Answers to Yes-No Questions in Multiple Languages

Yes-no questions expect a yes or no for an answer, but people often skip polar keywords. Instead, they answer with long explanations that must be interpreted. In this paper, we focus on this challenging problem and release new benchmarks in eight languages. We present a distant supervision approach to collect training data. We also demonstrate that direct answers (i.e., with polar keywords) are useful to train models to interpret indirect answers (i.e., without polar keywords). Experimental results demonstrate that monolingual fine-tuning is beneficial if training data can be obtained via distant supervision for the language of interest (5 languages). Additionally, we show that cross-lingual fine-tuning is always beneficial (8 languages).

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Leveraging Affirmative Interpretations from Negation Improves Natural Language Understanding

Negation poses a challenge in many natural language understanding tasks. Inspired by the fact that understanding a negated statement often requires humans to infer affirmative interpretations, in this paper we show that doing so benefits models for three natural language understanding tasks. We present an automated procedure to collect pairs of sentences with negation and their affirmative interpretations, resulting in over 150,000 pairs. Experimental results show that leveraging these pairs helps (a) T5 generate affirmative interpretations from negations in a previous benchmark, and (b) a RoBERTa-based classifier solve the task of natural language inference. We also leverage our pairs to build a plug-and-play neural generator that given a negated statement generates an affirmative interpretation. Then, we incorporate the pretrained generator into a RoBERTa-based classifier for sentiment analysis and show that doing so improves the results. Crucially, our proposal does not require any manual effort.

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Hate Speech and Counter Speech Detection: Conversational Context Does Matter

Hate speech is plaguing the cyberspace along with user-generated content. This paper investigates the role of conversational context in the annotation and detection of online hate and counter speech, where context is defined as the preceding comment in a conversation thread. We created a context-aware dataset for a 3-way classification task on Reddit comments: hate speech, counter speech, or neutral. Our analyses indicate that context is critical to identify hate and counter speech: human judgments change for most comments depending on whether we show annotators the context. A linguistic analysis draws insights into the language people use to express hate and counter speech. Experimental results show that neural networks obtain significantly better results if context is taken into account. We also present qualitative error analyses shedding light into (a) when and why context is beneficial and (b) the remaining errors made by our best model when context is taken into account.

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A Question-Answer Driven Approach to Reveal Affirmative Interpretations from Verbal Negations

This paper explores a question-answer driven approach to reveal affirmative interpretations from verbal negations (i.e., when a negation cue grammatically modifies a verb). We create a new corpus consisting of 4,472 verbal negations and discover that 67.1% of them convey that an event actually occurred. Annotators generate and answer 7,277 questions for the 3,001 negations that convey an affirmative interpretation. We first cast the problem of revealing affirmative interpretations from negations as a natural language inference (NLI) classification task. Experimental results show that state-of-the-art transformers trained with existing NLI corpora are insufficient to reveal affirmative interpretations. We also observe, however, that fine-tuning brings small improvements. In addition to NLI classification, we also explore the more realistic task of generating affirmative interpretations directly from negations with the T5 transformer. We conclude that the generation task remains a challenge as T5 substantially underperforms humans.

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An Analysis of Negation in Natural Language Understanding Corpora

This paper analyzes negation in eight popular corpora spanning six natural language understanding tasks. We show that these corpora have few negations compared to general-purpose English, and that the few negations in them are often unimportant. Indeed, one can often ignore negations and still make the right predictions. Additionally, experimental results show that state-of-the-art transformers trained with these corpora obtain substantially worse results with instances that contain negation, especially if the negations are important. We conclude that new corpora accounting for negation are needed to solve natural language understanding tasks when negation is present.

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