Edward Guo | Searcharxiv

arXiv2025

Optimizing CPU Cache Utilization in Cloud VMs with Accurate Cache Abstraction

This paper shows that cache-based optimizations are often ineffective in cloud virtual machines (VMs) due to limited visibility into and control over provisioned caches. In public clouds, CPU caches can be partitioned or shared among VMs, but a VM is unaware of cache provisioning details. Moreover, a VM cannot influence cache usage via page placement policies, as memory-to-cache mappings are hidden. The paper proposes a novel solution, CacheX, which probes accurate and fine-grained cache abstraction within VMs using eviction sets without requiring hardware or hypervisor support, and showcases the utility of the probed information with two new techniques: LLC contention-aware task scheduling and virtual color-aware page cache management. Our evaluation of CacheX's implementation in x86 Linux kernel demonstrates that it can effectively improve cache utilization for various workloads in public cloud VMs.

cs.DC↗

arXiv2020

Large-scale Hybrid Approach for Predicting User Satisfaction with Conversational Agents

Measuring user satisfaction level is a challenging task, and a critical component in developing large-scale conversational agent systems serving the needs of real users. An widely used approach to tackle this is to collect human annotation data and use them for evaluation or modeling. Human annotation based approaches are easier to control, but hard to scale. A novel alternative approach is to collect user's direct feedback via a feedback elicitation system embedded to the conversational agent system, and use the collected user feedback to train a machine-learned model for generalization. User feedback is the best proxy for user satisfaction, but is not available for some ineligible intents and certain situations. Thus, these two types of approaches are complementary to each other. In this work, we tackle the user satisfaction assessment problem with a hybrid approach that fuses explicit user feedback, user satisfaction predictions inferred by two machine-learned models, one trained on user feedback data and the other human annotation data. The hybrid approach is based on a waterfall policy, and the experimental results with Amazon Alexa's large-scale datasets show significant improvements in inferring user satisfaction. A detailed hybrid architecture, an in-depth analysis on user feedback data, and an algorithm that generates data sets to properly simulate the live traffic are presented in this paper.

cs.HC↗