arXiv subjects

Eleni Rozaki

Publications and source records attributed to Eleni Rozaki.

3 recordsLinked to original sources

arXiv2017

Integration of Machine Learning Techniques to Evaluate Dynamic Customer Segmentation Analysis for Mobile Customers

The telecommunications industry is highly competitive, which means that the mobile providers need a business intelligence model that can be used to achieve an optimal level of churners, as well as a minimal level of cost in marketing activities. Machine learning applications can be used to provide guidance on marketing strategies. Furthermore, data mining techniques can be used in the process of customer segmentation. The purpose of this paper is to provide a detailed analysis of the C.5 algorithm, within naive Bayesian modelling for the task of segmenting telecommunication customers behavioural profiling according to their billing and socio-demographic aspects. Results have been experimentally implemented.

cs.CY↗

arXiv2016

Clustering Optimisation Techniques in Mobile Networks

The use of mobile phones has exploded over the past years,abundantly through the introduction of smartphones and the rapidly expanding use of mobile data. This has resulted in a spiraling problem of ensuring quality of service for users of mobile networks. Hence, mobile carriers and service providers need to determine how to prioritise expansion decisions and optimise network faults to ensure customer satisfaction and optimal network performance. To assist in that decision-making process, this research employs data mining classification of different Key Performance Indicator datasets to develop a monitoring scheme for mobile networks as a means of identifying the causes of network malfunctions. Then, the data are clustered to observe the characteristics of the technical areas with the use of k-means clustering. The data output is further trained with decision tree classification algorithms. The end result was that this method of network optimisation allowed for significantly improved fault detection performance

cs.NI↗

arXiv2015

Design and implementation for automated network troubleshooting using data mining

The efficient and effective monitoring of mobile networks is vital given the number of users who rely on such networks and the importance of those networks. The purpose of this paper is to present a monitoring scheme for mobile networks based on the use of rules and decision tree data mining classifiers to upgrade fault detection and handling. The goal is to have optimisation rules that improve anomaly detection. In addition, a monitoring scheme that relies on Bayesian classifiers was also implemented for the purpose of fault isolation and localisation. The data mining techniques described in this paper are intended to allow a system to be trained to actually learn network fault rules. The results of the tests that were conducted allowed for the conclusion that the rules were highly effective to improve network troubleshooting.

cs.NI↗