arXiv subjects

Elisabeth Steffen

Publications and source records attributed to Elisabeth Steffen.

6 recordsLinked to original sources

arXiv2026

Ctrl-F-Resist. Practices, Challenges, and Technical Needs of Civil Society Organizations Monitoring the Far-Right Online

As far-right actors increasingly exploit online platforms to disseminate ideology and mobilize supporters, civil society organizations (CSOs) play a vital yet underrecognized role in monitoring antidemocratic dynamics online. Unlike fact-checkers or content moderators, CSOs engage in long-term, contextualized analysis, often in resource-constrained settings and under precarious conditions. Despite their critical societal role, CSOs face significant barriers to adopting or co-developing technical solutions, including legal uncertainty, limited platform access, and chronic underfunding. Existing research and tool development efforts have largely overlooked these actors in favor of more institutionally embedded stakeholders. This paper addresses this gap through a qualitative study with 15 practitioners from 12 Germany-based CSOs engaged in online monitoring, positioning them as key yet overlooked stakeholders in the governance of digital spaces. We explore their current practices, challenges, and expectations regarding technological support. Our findings show that monitoring remains largely manual due to the lack of tailored tools, with enhanced search capabilities emerging as the most pressing technical need. While participants express openness to AI-supported features such as media processing and content discovery, many remain skeptical of automated classification, citing concerns around trust, legal usability, and professional credibility. Grounded in these findings, we introduce a conceptual monitoring workflow and describe its implementation in an open-source Telegram monitoring prototype designed to flexibly support diverse monitoring goals. We outline concrete design, policy, and research recommendatios, and introduce the manual labor trap as an empirically grounded concept that explains why monitoring CSOs tend to remain locked into labor-intensive, low-capacity arrangements.

cs.HC↗

arXiv2025

More than Memes: A Multimodal Topic Modeling Approach to Conspiracy Theories on Telegram

To address the increasing prevalence of (audio-)visual data on social media, and to capture the evolving and dynamic nature of this communication, researchers have begun to explore the potential of unsupervised approaches for analyzing multimodal online content. However, existing research often neglects visual content beyond memes, and in addition lacks methods to compare topic models across modalities. Our study addresses these gaps by applying multimodal topic modeling for analyzing conspiracy theories in German-language Telegram channels. We use BERTopic with CLIP for the analysis of textual and visual data in a corpus of ~40, 000 Telegram messages posted in October 2023 in 571 German-language Telegram channels known for disseminating conspiracy theories. Through this dataset, we provide insights into unimodal and multimodal topic models by analyzing symmetry and intersections of topics across modalities. We demonstrate the variety of textual and visual content shared in the channels discovered through the topic modeling, and propose a conceptual framework for the analysis of textual and visual discursive strategies in the communication of conspiracy theories. We apply the framework in a case study of the topic group Israel Gaza.

cs.SI↗

arXiv2025

Civil Society in the Loop: Feedback-Driven Adaptation of (L)LM-Assisted Classification in an Open-Source Telegram Monitoring Tool

The role of civil society organizations (CSOs) in monitoring harmful online content is increasingly crucial, especially as platform providers reduce their investment in content moderation. AI tools can assist in detecting and monitoring harmful content at scale. However, few open-source tools offer seamless integration of AI models and social media monitoring infrastructures. Given their thematic expertise and contextual understanding of harmful content, CSOs should be active partners in co-developing technological tools, providing feedback, helping to improve models, and ensuring alignment with stakeholder needs and values, rather than as passive 'consumers'. However, collaborations between the open source community, academia, and civil society remain rare, and research on harmful content seldom translates into practical tools usable by civil society actors. This work in progress explores how CSOs can be meaningfully involved in an AI-assisted open-source monitoring tool of anti-democratic movements on Telegram, which we are currently developing in collaboration with CSO stakeholders.

cs.HC↗

arXiv2024

Detection of Conspiracy Theories Beyond Keyword Bias in German-Language Telegram Using Large Language Models

The automated detection of conspiracy theories online typically relies on supervised learning. However, creating respective training data requires expertise, time and mental resilience, given the often harmful content. Moreover, available datasets are predominantly in English and often keyword-based, introducing a token-level bias into the models. Our work addresses the task of detecting conspiracy theories in German Telegram messages. We compare the performance of supervised fine-tuning approaches using BERT-like models with prompt-based approaches using Llama2, GPT-3.5, and GPT-4 which require little or no additional training data. We use a dataset of $\sim\!\! 4,000$ messages collected during the COVID-19 pandemic, without the use of keyword filters. Our findings demonstrate that both approaches can be leveraged effectively: For supervised fine-tuning, we report an F1 score of $\sim\!\! 0.8$ for the positive class, making our model comparable to recent models trained on keyword-focused English corpora. We demonstrate our model's adaptability to intra-domain temporal shifts, achieving F1 scores of $\sim\!\! 0.7$. Among prompting variants, the best model is GPT-4, achieving an F1 score of $\sim\!\! 0.8$ for the positive class in a zero-shot setting and equipped with a custom conspiracy theory definition.

cs.CL↗

arXiv2023

How toxic is antisemitism? Potentials and limitations of automated toxicity scoring for antisemitic online content

The Perspective API, a popular text toxicity assessment service by Google and Jigsaw, has found wide adoption in several application areas, notably content moderation, monitoring, and social media research. We examine its potentials and limitations for the detection of antisemitic online content that, by definition, falls under the toxicity umbrella term. Using a manually annotated German-language dataset comprising around 3,600 posts from Telegram and Twitter, we explore as how toxic antisemitic texts are rated and how the toxicity scores differ regarding different subforms of antisemitism and the stance expressed in the texts. We show that, on a basic level, Perspective API recognizes antisemitic content as toxic, but shows critical weaknesses with respect to non-explicit forms of antisemitism and texts taking a critical stance towards it. Furthermore, using simple text manipulations, we demonstrate that the use of widespread antisemitic codes can substantially reduce API scores, making it rather easy to bypass content moderation based on the service's results.

cs.CL↗

arXiv2022

Codes, Patterns and Shapes of Contemporary Online Antisemitism and Conspiracy Narratives -- an Annotation Guide and Labeled German-Language Dataset in the Context of COVID-19

Over the course of the COVID-19 pandemic, existing conspiracy theories were refreshed and new ones were created, often interwoven with antisemitic narratives, stereotypes and codes. The sheer volume of antisemitic and conspiracy theory content on the Internet makes data-driven algorithmic approaches essential for anti-discrimination organizations and researchers alike. However, the manifestation and dissemination of these two interrelated phenomena is still quite under-researched in scholarly empirical research of large text corpora. Algorithmic approaches for the detection and classification of specific contents usually require labeled datasets, annotated based on conceptually sound guidelines. While there is a growing number of datasets for the more general phenomenon of hate speech, the development of corpora and annotation guidelines for antisemitic and conspiracy content is still in its infancy, especially for languages other than English. We contribute to closing this gap by developing an annotation guide for antisemitic and conspiracy theory online content in the context of the COVID-19 pandemic. We provide working definitions, including specific forms of antisemitism such as encoded and post-Holocaust antisemitism. We use these to annotate a German-language dataset consisting of ~3,700 Telegram messages sent between 03/2020 and 12/2021.

cs.CL↗