arXiv subjects

Emily Sheng

Publications and source records attributed to Emily Sheng.

At least 19 recordsLinked to original sources

arXiv2026

ASSERT: A Measurement Pipeline for GenAI Audits

Audits of generative AI (GenAI) systems often summarize behavior as a reported rate: how often the audited system complies with policy. Researchers and stakeholders use that rate to compare systems, track regressions, and gate deployment. A reported rate reflects both the system under audit and the measurement choices behind it, so a change in the rate can leave it unclear whether the system or those choices moved. We introduce ASSERT, a specification-driven measurement pipeline for GenAI audits that ties each reported rate to a written specification of the measurement choices used to produce it. ASSERT helps draft a behavioral rubric and test cases, then runs the audit against a GenAI system and returns a reported rate. In a case study on conversational deception, we observe that the reported rate moves substantially with the dialogue setup, the simulated user, the judge, and the evidence bar for non-compliance. These measurement choices substantially change the reported rate and can reorder GenAI system rankings. Because each reported rate is tied to an explicit specification, differences across audits are easier to attribute and interpret.

cs.CL↗

arXiv2026

AI-Assisted Systematization for Evaluating GenAI Systems

Evaluating generative AI (GenAI) systems is challenging because many targets of evaluation are broad, contested concepts, such as "reasoning," "fairness," or "creativity." When these concepts are left underspecified, it becomes unclear what should be measured or how evaluation results should be interpreted. This problem reflects a missing step: systematization, that is, moving from a broad background concept to an explicit, structured account of the concept in measurable terms. To help address the fact that systematization is cognitively demanding and resource-intensive, we investigate whether AI assistance can support this process. To enable AI-assisted systematization and assess its quality, we introduce a structured representation of a systematized concept, a concept spec, and a validation worksheet. We then develop two AI-assisted systematizers: a direct, zero-shot approach and a multi-agent approach that more closely mirrors manual systematization approaches from existing literature. We use these systematizers to produce concept specs for two concepts -- hate-based rhetoric and digital empathy -- and evaluate resulting concept specs on content validity and information recoverability.

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arXiv2025

Understanding and Meeting Practitioner Needs When Measuring Representational Harms Caused by LLM-Based Systems

The NLP research community has made publicly available numerous instruments for measuring representational harms caused by large language model (LLM)-based systems. These instruments have taken the form of datasets, metrics, tools, and more. In this paper, we examine the extent to which such instruments meet the needs of practitioners tasked with evaluating LLM-based systems. Via semi-structured interviews with 12 such practitioners, we find that practitioners are often unable to use publicly available instruments for measuring representational harms. We identify two types of challenges. In some cases, instruments are not useful because they do not meaningfully measure what practitioners seek to measure or are otherwise misaligned with practitioner needs. In other cases, instruments - even useful instruments - are not used by practitioners due to practical and institutional barriers impeding their uptake. Drawing on measurement theory and pragmatic measurement, we provide recommendations for addressing these challenges to better meet practitioner needs.

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arXiv2025

Taxonomizing Representational Harms using Speech Act Theory

Representational harms are widely recognized among fairness-related harms caused by generative language systems. However, their definitions are commonly under-specified. We make a theoretical contribution to the specification of representational harms by introducing a framework, grounded in speech act theory (Austin, 1962), that conceptualizes representational harms caused by generative language systems as the perlocutionary effects (i.e., real-world impacts) of particular types of illocutionary acts (i.e., system behaviors). Building on this argument and drawing on relevant literature from linguistic anthropology and sociolinguistics, we provide new definitions of stereotyping, demeaning, and erasure. We then use our framework to develop a granular taxonomy of illocutionary acts that cause representational harms, going beyond the high-level taxonomies presented in previous work. We also discuss the ways that our framework and taxonomy can support the development of valid measurement instruments. Finally, we demonstrate the utility of our framework and taxonomy via a case study that engages with recent conceptual debates about what constitutes a representational harm and how such harms should be measured.

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arXiv2025

Position: Evaluating Generative AI Systems Is a Social Science Measurement Challenge

The measurement tasks involved in evaluating generative AI (GenAI) systems lack sufficient scientific rigor, leading to what has been described as "a tangle of sloppy tests [and] apples-to-oranges comparisons" (Roose, 2024). In this position paper, we argue that the ML community would benefit from learning from and drawing on the social sciences when developing and using measurement instruments for evaluating GenAI systems. Specifically, our position is that evaluating GenAI systems is a social science measurement challenge. We present a four-level framework, grounded in measurement theory from the social sciences, for measuring concepts related to the capabilities, behaviors, and impacts of GenAI systems. This framework has two important implications: First, it can broaden the expertise involved in evaluating GenAI systems by enabling stakeholders with different perspectives to participate in conceptual debates. Second, it brings rigor to both conceptual and operational debates by offering a set of lenses for interrogating validity.

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arXiv2024

A Shared Standard for Valid Measurement of Generative AI Systems' Capabilities, Risks, and Impacts

The valid measurement of generative AI (GenAI) systems' capabilities, risks, and impacts forms the bedrock of our ability to evaluate these systems. We introduce a shared standard for valid measurement that helps place many of the disparate-seeming evaluation practices in use today on a common footing. Our framework, grounded in measurement theory from the social sciences, extends the work of Adcock & Collier (2001) in which the authors formalized valid measurement of concepts in political science via three processes: systematizing background concepts, operationalizing systematized concepts via annotation procedures, and applying those procedures to instances. We argue that valid measurement of GenAI systems' capabilities, risks, and impacts, further requires systematizing, operationalizing, and applying not only the entailed concepts, but also the contexts of interest and the metrics used. This involves both descriptive reasoning about particular instances and inferential reasoning about underlying populations, which is the purview of statistics. By placing many disparate-seeming GenAI evaluation practices on a common footing, our framework enables individual evaluations to be better understood, interrogated for reliability and validity, and meaningfully compared. This is an important step in advancing GenAI evaluation practices toward more formalized and theoretically grounded processes -- i.e., toward a science of GenAI evaluations.

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arXiv2024

Gaps Between Research and Practice When Measuring Representational Harms Caused by LLM-Based Systems

To facilitate the measurement of representational harms caused by large language model (LLM)-based systems, the NLP research community has produced and made publicly available numerous measurement instruments, including tools, datasets, metrics, benchmarks, annotation instructions, and other techniques. However, the research community lacks clarity about whether and to what extent these instruments meet the needs of practitioners tasked with developing and deploying LLM-based systems in the real world, and how these instruments could be improved. Via a series of semi-structured interviews with practitioners in a variety of roles in different organizations, we identify four types of challenges that prevent practitioners from effectively using publicly available instruments for measuring representational harms caused by LLM-based systems: (1) challenges related to using publicly available measurement instruments; (2) challenges related to doing measurement in practice; (3) challenges arising from measurement tasks involving LLM-based systems; and (4) challenges specific to measuring representational harms. Our goal is to advance the development of instruments for measuring representational harms that are well-suited to practitioner needs, thus better facilitating the responsible development and deployment of LLM-based systems.

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arXiv2024

Evaluating Generative AI Systems is a Social Science Measurement Challenge

Across academia, industry, and government, there is an increasing awareness that the measurement tasks involved in evaluating generative AI (GenAI) systems are especially difficult. We argue that these measurement tasks are highly reminiscent of measurement tasks found throughout the social sciences. With this in mind, we present a framework, grounded in measurement theory from the social sciences, for measuring concepts related to the capabilities, impacts, opportunities, and risks of GenAI systems. The framework distinguishes between four levels: the background concept, the systematized concept, the measurement instrument(s), and the instance-level measurements themselves. This four-level approach differs from the way measurement is typically done in ML, where researchers and practitioners appear to jump straight from background concepts to measurement instruments, with little to no explicit systematization in between. As well as surfacing assumptions, thereby making it easier to understand exactly what the resulting measurements do and do not mean, this framework has two important implications for evaluating evaluations: First, it can enable stakeholders from different worlds to participate in conceptual debates, broadening the expertise involved in evaluating GenAI systems. Second, it brings rigor to operational debates by offering a set of lenses for interrogating the validity of measurement instruments and their resulting measurements.

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arXiv2023

A Framework for Automated Measurement of Responsible AI Harms in Generative AI Applications

We present a framework for the automated measurement of responsible AI (RAI) metrics for large language models (LLMs) and associated products and services. Our framework for automatically measuring harms from LLMs builds on existing technical and sociotechnical expertise and leverages the capabilities of state-of-the-art LLMs, such as GPT-4. We use this framework to run through several case studies investigating how different LLMs may violate a range of RAI-related principles. The framework may be employed alongside domain-specific sociotechnical expertise to create measurements for new harm areas in the future. By implementing this framework, we aim to enable more advanced harm measurement efforts and further the responsible use of LLMs.

cs.CL↗

arXiv2022

A Keyword Based Approach to Understanding the Overpenalization of Marginalized Groups by English Marginal Abuse Models on Twitter

Harmful content detection models tend to have higher false positive rates for content from marginalized groups. In the context of marginal abuse modeling on Twitter, such disproportionate penalization poses the risk of reduced visibility, where marginalized communities lose the opportunity to voice their opinion on the platform. Current approaches to algorithmic harm mitigation, and bias detection for NLP models are often very ad hoc and subject to human bias. We make two main contributions in this paper. First, we design a novel methodology, which provides a principled approach to detecting and measuring the severity of potential harms associated with a text-based model. Second, we apply our methodology to audit Twitter's English marginal abuse model, which is used for removing amplification eligibility of marginally abusive content. Without utilizing demographic labels or dialect classifiers, we are still able to detect and measure the severity of issues related to the over-penalization of the speech of marginalized communities, such as the use of reclaimed speech, counterspeech, and identity related terms. In order to mitigate the associated harms, we experiment with adding additional true negative examples and find that doing so provides improvements to our fairness metrics without large degradations in model performance.

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arXiv2021

On Measures of Biases and Harms in NLP

Recent studies show that Natural Language Processing (NLP) technologies propagate societal biases about demographic groups associated with attributes such as gender, race, and nationality. To create interventions and mitigate these biases and associated harms, it is vital to be able to detect and measure such biases. While existing works propose bias evaluation and mitigation methods for various tasks, there remains a need to cohesively understand the biases and the specific harms they measure, and how different measures compare with each other. To address this gap, this work presents a practical framework of harms and a series of questions that practitioners can answer to guide the development of bias measures. As a validation of our framework and documentation questions, we also present several case studies of how existing bias measures in NLP -- both intrinsic measures of bias in representations and extrinsic measures of bias of downstream applications -- can be aligned with different harms and how our proposed documentation questions facilitates more holistic understanding of what bias measures are measuring.

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arXiv2021

Societal Biases in Language Generation: Progress and Challenges

Technology for language generation has advanced rapidly, spurred by advancements in pre-training large models on massive amounts of data and the need for intelligent agents to communicate in a natural manner. While techniques can effectively generate fluent text, they can also produce undesirable societal biases that can have a disproportionately negative impact on marginalized populations. Language generation presents unique challenges for biases in terms of direct user interaction and the structure of decoding techniques. To better understand these challenges, we present a survey on societal biases in language generation, focusing on how data and techniques contribute to biases and progress towards reducing biases. Motivated by a lack of studies on biases from decoding techniques, we also conduct experiments to quantify the effects of these techniques. By further discussing general trends and open challenges, we call to attention promising directions for research and the importance of fairness and inclusivity considerations for language generation applications.

cs.CL↗

arXiv2021

Revealing Persona Biases in Dialogue Systems

Dialogue systems in the form of chatbots and personal assistants are being increasingly integrated into people's lives. Modern dialogue systems may consider adopting anthropomorphic personas, mimicking societal demographic groups to appear more approachable and trustworthy to users. However, the adoption of a persona can result in the adoption of biases. In this paper, we present the first large-scale study on persona biases in dialogue systems and conduct analyses on personas of different social classes, sexual orientations, races, and genders. We define persona biases as harmful differences in responses (e.g., varying levels of offensiveness, agreement with harmful statements) generated from adopting different demographic personas. Furthermore, we introduce an open-source framework, UnitPersonaBias, to explore and aggregate persona biases in dialogue systems. By analyzing the Blender and DialoGPT dialogue systems, we observe that adopting personas can actually decrease harmful responses, compared to not using any personas. Additionally, we find that persona choices can affect the degree of harms in generated responses and thus should be systematically evaluated before deployment. We also analyze how personas can result in different amounts of harm towards specific demographics.

cs.CL↗

arXiv2020

Investigating Societal Biases in a Poetry Composition System

There is a growing collection of work analyzing and mitigating societal biases in language understanding, generation, and retrieval tasks, though examining biases in creative tasks remains underexplored. Creative language applications are meant for direct interaction with users, so it is important to quantify and mitigate societal biases in these applications. We introduce a novel study on a pipeline to mitigate societal biases when retrieving next verse suggestions in a poetry composition system. Our results suggest that data augmentation through sentiment style transfer has potential for mitigating societal biases.

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arXiv2020

"Nice Try, Kiddo": Investigating Ad Hominems in Dialogue Responses

Ad hominem attacks are those that target some feature of a person's character instead of the position the person is maintaining. These attacks are harmful because they propagate implicit biases and diminish a person's credibility. Since dialogue systems respond directly to user input, it is important to study ad hominems in dialogue responses. To this end, we propose categories of ad hominems, compose an annotated dataset, and build a classifier to analyze human and dialogue system responses to English Twitter posts. We specifically compare responses to Twitter topics about marginalized communities (#BlackLivesMatter, #MeToo) versus other topics (#Vegan, #WFH), because the abusive language of ad hominems could further amplify the skew of power away from marginalized populations. Furthermore, we propose a constrained decoding technique that uses salient $n$-gram similarity as a soft constraint for top-$k$ sampling to reduce the amount of ad hominems generated. Our results indicate that 1) responses from both humans and DialoGPT contain more ad hominems for discussions around marginalized communities, 2) different quantities of ad hominems in the training data can influence the likelihood of generating ad hominems, and 3) we can use constrained decoding techniques to reduce ad hominems in generated dialogue responses.

cs.CL↗

arXiv2020

Towards Controllable Biases in Language Generation

We present a general approach towards controllable societal biases in natural language generation (NLG). Building upon the idea of adversarial triggers, we develop a method to induce societal biases in generated text when input prompts contain mentions of specific demographic groups. We then analyze two scenarios: 1) inducing negative biases for one demographic and positive biases for another demographic, and 2) equalizing biases between demographics. The former scenario enables us to detect the types of biases present in the model. Specifically, we show the effectiveness of our approach at facilitating bias analysis by finding topics that correspond to demographic inequalities in generated text and comparing the relative effectiveness of inducing biases for different demographics. The second scenario is useful for mitigating biases in downstream applications such as dialogue generation. In our experiments, the mitigation technique proves to be effective at equalizing the amount of biases across demographics while simultaneously generating less negatively biased text overall.

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arXiv2019

The Woman Worked as a Babysitter: On Biases in Language Generation

We present a systematic study of biases in natural language generation (NLG) by analyzing text generated from prompts that contain mentions of different demographic groups. In this work, we introduce the notion of the regard towards a demographic, use the varying levels of regard towards different demographics as a defining metric for bias in NLG, and analyze the extent to which sentiment scores are a relevant proxy metric for regard. To this end, we collect strategically-generated text from language models and manually annotate the text with both sentiment and regard scores. Additionally, we build an automatic regard classifier through transfer learning, so that we can analyze biases in unseen text. Together, these methods reveal the extent of the biased nature of language model generations. Our analysis provides a study of biases in NLG, bias metrics and correlated human judgments, and empirical evidence on the usefulness of our annotated dataset.

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arXiv2018

A Byte-sized Approach to Named Entity Recognition

In biomedical literature, it is common for entity boundaries to not align with word boundaries. Therefore, effective identification of entity spans requires approaches capable of considering tokens that are smaller than words. We introduce a novel, subword approach for named entity recognition (NER) that uses byte-pair encodings (BPE) in combination with convolutional and recurrent neural networks to produce byte-level tags of entities. We present experimental results on several standard biomedical datasets, namely the BioCreative VI Bio-ID, JNLPBA, and GENETAG datasets. We demonstrate competitive performance while bypassing the specialized domain expertise needed to create biomedical text tokenization rules.

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