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Eric Cotugno

Publications and source records attributed to Eric Cotugno.

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In Bad Faith: Assessing Discussion Quality on Social Media

The quality of a user's social media experience is determined both by the content they see and by the quality of the conversation and interaction around it. In this paper, we look at replies to tweets from mainstream media outlets and official government agencies and assess if they are good faith, engaging honestly and constructively with the original post, or bad faith, attacking the author or derailing the conversation. We assess automated approaches that may help in making this determination and then show that within our dataset of replies to mainstream media outlets and government agencies, bad faith interactions constitute 68.3% of all replies we studied, suggesting potential concerns about the quality of discourse in these specific conversational contexts. This is particularly true from verified accounts, where 91.7% of replies were bad faith. Given that verified accounts are algorithmically amplified, we discuss the implications of our work for understanding the user experience on social media.

cs.SI

Cross-Platform Violence Detection on Social Media: A Dataset and Analysis

Violent threats remain a significant problem across social media platforms. Useful, high-quality data facilitates research into the understanding and detection of malicious content, including violence. In this paper, we introduce a cross-platform dataset of 30,000 posts hand-coded for violent threats and sub-types of violence, including political and sexual violence. To evaluate the signal present in this dataset, we perform a machine learning analysis with an existing dataset of violent comments from YouTube. We find that, despite originating from different platforms and using different coding criteria, we achieve high classification accuracy both by training on one dataset and testing on the other, and in a merged dataset condition. These results have implications for content-classification strategies and for understanding violent content across social media.

cs.CL