arXiv subjects

Eric D. Ragan

Publications and source records attributed to Eric D. Ragan.

18 recordsLinked to original sources

arXiv2026

SoK: Motion Data Privacy in Extended Reality

Extended Reality (XR) provides immersive, interactive 3D experiences. To enable these experiences, the devices must track user motion so the system can respond to actions such as grabbing, looking at, or moving an object. However, motion tracking has raised privacy concerns since it records a person's motion patterns. These motion patterns have been studied extensively across various fields (i.e., gait identification and profiling) and have been shown to reveal sensitive information. With the adoption of XR, these patterns became easier to record and obtain than ever. This creates a fundamental privacy tension: motion tracking enables core XR functionality yet requires users to compromise their privacy. Prior systematization-of-knowledge (SoK) studies on XR privacy have examined the field broadly, with motion-related research distributed across several privacy domains rather than treated as a distinct area of study. However, XR motion privacy has gained significant momentum since the prior SoK, with the literature nearly quadrupling in size and thereby warranting a dedicated systematization of this topic. This SoK examines 134 relevant papers on privacy concerns in motion patterns recorded by XR headsets, including how adversaries can obtain users' motion patterns, the inferences they can draw from them, and methods for protecting users. Based on this review, we synthesize a taxonomy of motion modalities, representations, and inference risks; develop an XR motion threat model; systematize the attack and defense approaches in the XR motion literature; identify gaps in the literature; and provide guidelines for future studies evaluating motion privacy mechanisms. Together, our SoK clarifies the state of XR motion privacy and provides recommendations for future evaluations.

cs.CR↗

arXiv2026

Human-in-the-Loop User Feedback Affects Perceived Accuracy and Trust, but Task Subjectivity Matters

While ML can produce complex models beyond those that a human could produce manually, incorporating human input can often improve performance beyond purely data-driven models. While this feedback could come from system designers or domain experts, in many cases, the end users who regularly use the system will naturally develop an understanding of its flaws and desire the ability to change the system's behavior based on their knowledge. While soliciting feedback from end users can result in significant model improvement over time, introducing these feedback techniques can also affect several human factors-such as trust or perception of system accuracy-that are not yet fully understood and have different effects reported in the existing literature. Therefore, we sought to build on the existing research to further explore how the act of providing feedback can affect user understanding of an intelligent system and its accuracy in different contexts. We present three controlled experiments that study the effects of interactive feedback collections on user impressions in domains with objective and subjective feedback. The results show that in a context where there is an objectively correct answer, providing HITL feedback lowered both participants' trust in the system and their perception of system accuracy, regardless of whether the system accuracy improved in response to their feedback. However, when the feedback being provided involved subjective opinion, no such negative bias was observed. Furthermore, in the objective context, participants distrusted the system over time, whereas participants in the subjective context mistrusted the system over time. These results highlight the importance of considering the effects of allowing different types of end-user feedback on user trust when designing intelligent systems.

cs.HC↗

arXiv2025

Natural Language Interaction for Editing Visual Knowledge Graphs

Knowledge graphs are often visualized using node-link diagrams that reveal relationships and structure. In many applications using graphs, it is desirable to allow users to edit graphs to ensure data accuracy or provides updates. Commonly in graph visualization, users can interact directly with the visual elements by clicking and typing updates to specific items through traditional interaction methods in the graphical user interface. However, it can become tedious to make many updates due to the need to individually select and change numerous items in a graph. Our research investigates natural language input as an alternative method for editing network graphs. We present a user study comparing GUI graph editing with two natural language alternatives to contribute novel empirical data of the trade-offs of the different interaction methods. The findings show natural language methods to be significantly more effective than traditional GUI interaction.

cs.HC↗

arXiv2025

A Systematic Survey of Empirical User Studies of Unintentional Information Disclosure in Everyday Digital Interaction

The exchange of personal information in digital environments poses significant risks, including identity theft, privacy breaches, and data misuse. Addressing these challenges requires a deep understanding of user behavior and mental models in diverse contexts. This paper presents a systematic literature review of empirical user studies on unintentional information disclosure in usable security, covering 101 papers published across six leading conferences from 2018 to 2023. The studies are categorized based on methodologies-quantitative and qualitative-and analyzed for their applications in various scenarios. Major subtopics, including data privacy, security in browsers, and privacy tools, are examined to highlight research trends and focal areas. This review provides details on topics and application areas that have received the most research attention. Moreover, by comparing descriptive and experimental approaches, findings aim to guide researchers of strategies to mitigate risks associated with online everyday interaction.

cs.HC↗

arXiv2024

Empirical Insights into Analytic Provenance Summarization: A Study on Segmenting Data Analysis Workflows

The complexity of exploratory data analysis poses significant challenges for collaboration and effective communication of analytic workflows. Automated methods can alleviate these challenges by summarizing workflows into more interpretable segments, but designing effective provenance-summarization algorithms depends on understanding the factors that guide how humans segment their analysis. To address this, we conducted an empirical study that explores how users naturally present, communicate, and summarize visual data analysis activities. Our qualitative analysis uncovers key patterns and high-level categories that inform users' decisions when segmenting analytic workflows, revealing the nuanced interplay between data-driven actions and strategic thinking. These insights provide a robust empirical foundation for algorithm development and highlight critical factors that must be considered to enhance the design of visual analytics tools. By grounding algorithmic decisions in human behavior, our findings offer valuable contributions to developing more intuitive and practical tools for automated summarization and clear presentation of analytic provenance.

cs.HC↗

arXiv2024

From Data Dump to Digestible Chunks: Automated Segmentation and Summarization of Provenance Logs for Communication

Communicating one's sensemaking during a complex analysis session to explain thought processes is hard, yet most intelligence occurs in collaborative settings. Team members require a deeper understanding of the work being completed by their peers and subordinates, but little research has fully articulated best practices for analytic provenance consumers. This work proposes an automatic summarization technique that separates an analysis session and summarizes interaction provenance as textual blurbs to allow for meta-analysis of work done. Focusing on the domain of intelligence analysis, we demonstrate our segmentation technique using five datasets, including both publicly available and classified interaction logs. We shared our demonstration with a notoriously inaccessible population of expert reviewers with experience as United States Department of Defense analysts. Our findings indicate that the proposed pipeline effectively generates cards that display key events from interaction logs, facilitating the sharing of analysis progress. Yet, we also hear that there is a need for more prominent justifications and pattern elicitation controls to communicate analysis summaries more effectively. The expert review highlights the potential of automated approaches in addressing the challenges of provenance information in complex domains. We'd like to emphasize the need for further research into provenance communication in other domains. A free copy of this paper and all supplemental materials are available at https://osf.io/j4bxt

cs.HC↗

arXiv2022

The Influence of Visual Provenance Representations on Strategies in a Collaborative Hand-off Data Analysis Scenario

Conducting data analysis tasks rarely occur in isolation. Especially in intelligence analysis scenarios where different experts contribute knowledge to a shared understanding, members must communicate how insights develop to establish common ground among collaborators. The use of provenance to communicate analytic sensemaking carries promise by describing the interactions and summarizing the steps taken to reach insights. Yet, no universal guidelines exist for communicating provenance in different settings. Our work focuses on the presentation of provenance information and the resulting conclusions reached and strategies used by new analysts. In an open-ended, 30-minute, textual exploration scenario, we qualitatively compare how adding different types of provenance information (specifically data coverage and interaction history) affects analysts' confidence in conclusions developed, propensity to repeat work, filtering of data, identification of relevant information, and typical investigation strategies. We see that data coverage (i.e., what was interacted with) provides provenance information without limiting individual investigation freedom. On the other hand, while interaction history (i.e., when something was interacted with) does not significantly encourage more mimicry, it does take more time to comfortably understand, as represented by less confident conclusions and less relevant information-gathering behaviors. Our results contribute empirical data towards understanding how provenance summarizations can influence analysis behaviors.

cs.HC↗

arXiv2022

An Empirical Study on the Relationship Between the Number of Coordinated Views and Visual Analysis

Coordinated Multiple views (CMVs) are a visualization technique that simultaneously presents multiple visualizations in separate but linked views. There are many studies that report the advantages (e.g., usefulness for finding hidden relationships) and disadvantages (e.g., cognitive load) of CMVs. But little empirical work exists on the impact of the number of views on visual anlaysis results and processes, which results in uncertainty in the relationship between the view number and visual anlaysis. In this work, we aim at investigating the relationship between the number of coordinated views and users analytic processes and results. To achieve the goal, we implemented a CMV tool for visual anlaysis. We also provided visualization duplication in the tool to help users easily create a desired number of visualization views on-the-fly. We conducted a between-subject study with 44 participants, where we asked participants to solve five analytic problems using the visual tool. Through quantitative and qualitative analysis, we discovered the positive correlation between the number of views and analytic results. We also found that visualization duplication encourages users to create more views and to take various analysis strategies. Based on the results, we provide implications and limitations of our study.

cs.HC↗

arXiv2020

Micro-entries: Encouraging Deeper Evaluation of Mental Models Over Time for Interactive Data Systems

Many interactive data systems combine visual representations of data with embedded algorithmic support for automation and data exploration. To effectively support transparent and explainable data systems, it is important for researchers and designers to know how users understand the system. We discuss the evaluation of users' mental models of system logic. Mental models are challenging to capture and analyze. While common evaluation methods aim to approximate the user's final mental model after a period of system usage, user understanding continuously evolves as users interact with a system over time. In this paper, we review many common mental model measurement techniques, discuss tradeoffs, and recommend methods for deeper, more meaningful evaluation of mental models when using interactive data analysis and visualization systems. We present guidelines for evaluating mental models over time that reveal the evolution of specific model updates and how they may map to the particular use of interface features and data queries. By asking users to describe what they know and how they know it, researchers can collect structured, time-ordered insight into a user's conceptualization process while also helping guide users to their own discoveries.

cs.HC↗

arXiv2020

Soliciting Human-in-the-Loop User Feedback for Interactive Machine Learning Reduces User Trust and Impressions of Model Accuracy

Mixed-initiative systems allow users to interactively provide feedback to potentially improve system performance. Human feedback can correct model errors and update model parameters to dynamically adapt to changing data. Additionally, many users desire the ability to have a greater level of control and fix perceived flaws in systems they rely on. However, how the ability to provide feedback to autonomous systems influences user trust is a largely unexplored area of research. Our research investigates how the act of providing feedback can affect user understanding of an intelligent system and its accuracy. We present a controlled experiment using a simulated object detection system with image data to study the effects of interactive feedback collection on user impressions. The results show that providing human-in-the-loop feedback lowered both participants' trust in the system and their perception of system accuracy, regardless of whether the system accuracy improved in response to their feedback. These results highlight the importance of considering the effects of allowing end-user feedback on user trust when designing intelligent systems.

cs.HC↗

arXiv2020

The Role of Domain Expertise in User Trust and the Impact of First Impressions with Intelligent Systems

Domain-specific intelligent systems are meant to help system users in their decision-making process. Many systems aim to simultaneously support different users with varying levels of domain expertise, but prior domain knowledge can affect user trust and confidence in detecting system errors. While it is also known that user trust can be influenced by first impressions with intelligent systems, our research explores the relationship between ordering bias and domain expertise when encountering errors in intelligent systems. In this paper, we present a controlled user study to explore the role of domain knowledge in establishing trust and susceptibility to the influence of first impressions on user trust. Participants reviewed an explainable image classifier with a constant accuracy and two different orders of observing system errors (observing errors in the beginning of usage vs. in the end). Our findings indicate that encountering errors early-on can cause negative first impressions for domain experts, negatively impacting their trust over the course of interactions. However, encountering correct outputs early helps more knowledgable users to dynamically adjust their trust based on their observations of system performance. In contrast, novice users suffer from over-reliance due to their lack of proper knowledge to detect errors.

cs.HC↗

arXiv2020

A Multidisciplinary Survey and Framework for Design and Evaluation of Explainable AI Systems

The need for interpretable and accountable intelligent systems grows along with the prevalence of artificial intelligence applications used in everyday life. Explainable intelligent systems are designed to self-explain the reasoning behind system decisions and predictions, and researchers from different disciplines work together to define, design, and evaluate interpretable systems. However, scholars from different disciplines focus on different objectives and fairly independent topics of interpretable machine learning research, which poses challenges for identifying appropriate design and evaluation methodology and consolidating knowledge across efforts. To this end, this paper presents a survey and framework intended to share knowledge and experiences of XAI design and evaluation methods across multiple disciplines. Aiming to support diverse design goals and evaluation methods in XAI research, after a thorough review of XAI related papers in the fields of machine learning, visualization, and human-computer interaction, we present a categorization of interpretable machine learning design goals and evaluation methods to show a mapping between design goals for different XAI user groups and their evaluation methods. From our findings, we develop a framework with step-by-step design guidelines paired with evaluation methods to close the iterative design and evaluation cycles in multidisciplinary XAI teams. Further, we provide summarized ready-to-use tables of evaluation methods and recommendations for different goals in XAI research.

cs.HC↗

arXiv2020

A Human-Grounded Evaluation Benchmark for Local Explanations of Machine Learning

Research in interpretable machine learning proposes different computational and human subject approaches to evaluate model saliency explanations. These approaches measure different qualities of explanations to achieve diverse goals in designing interpretable machine learning systems. In this paper, we propose a human attention benchmark for image and text domains using multi-layer human attention masks aggregated from multiple human annotators. We then present an evaluation study to evaluate model saliency explanations obtained using Grad-cam and LIME techniques. We demonstrate our benchmark's utility for quantitative evaluation of model explanations by comparing it with human subjective ratings and ground-truth single-layer segmentation masks evaluations. Our study results show that our threshold agnostic evaluation method with the human attention baseline is more effective than single-layer object segmentation masks to ground truth. Our experiments also reveal user biases in the subjective rating of model saliency explanations.

cs.HC↗

arXiv2020

Don't Explain without Verifying Veracity: An Evaluation of Explainable AI with Video Activity Recognition

Explainable machine learning and artificial intelligence models have been used to justify a model's decision-making process. This added transparency aims to help improve user performance and understanding of the underlying model. However, in practice, explainable systems face many open questions and challenges. Specifically, designers might reduce the complexity of deep learning models in order to provide interpretability. The explanations generated by these simplified models, however, might not accurately justify and be truthful to the model. This can further add confusion to the users as they might not find the explanations meaningful with respect to the model predictions. Understanding how these explanations affect user behavior is an ongoing challenge. In this paper, we explore how explanation veracity affects user performance and agreement in intelligent systems. Through a controlled user study with an explainable activity recognition system, we compare variations in explanation veracity for a video review and querying task. The results suggest that low veracity explanations significantly decrease user performance and agreement compared to both accurate explanations and a system without explanations. These findings demonstrate the importance of accurate and understandable explanations and caution that poor explanations can sometimes be worse than no explanations with respect to their effect on user performance and reliance on an AI system.

cs.HC↗

arXiv2020

SplitStreams: A Visual Metaphor for Evolving Hierarchies

The visualization of hierarchically structured data over time is an ongoing challenge and several approaches exist trying to solve it. Techniques such as animated or juxtaposed tree visualizations are not capable of providing a good overview of the time series and lack expressiveness in conveying changes over time. Nested streamgraphs provide a better understanding of the data evolution, but lack the clear outline of hierarchical structures at a given timestep. Furthermore, these approaches are often limited to static hierarchies or exclude complex hierarchical changes in the data, limiting their use cases. We propose a novel visual metaphor capable of providing a static overview of all hierarchical changes over time, as well as clearly outlining the hierarchical structure at each individual time step. Our method allows for smooth transitions between tree maps and nested streamgraphs, enabling the exploration of the trade-off between dynamic behavior and hierarchical structure. As our technique handles topological changes of all types, it is suitable for a wide range of applications. We demonstrate the utility of our method on several use cases, evaluate it with a user study, and provide its full source code.

cs.GR↗

arXiv2019

XFake: Explainable Fake News Detector with Visualizations

In this demo paper, we present the XFake system, an explainable fake news detector that assists end-users to identify news credibility. To effectively detect and interpret the fakeness of news items, we jointly consider both attributes (e.g., speaker) and statements. Specifically, MIMIC, ATTN and PERT frameworks are designed, where MIMIC is built for attribute analysis, ATTN is for statement semantic analysis and PERT is for statement linguistic analysis. Beyond the explanations extracted from the designed frameworks, relevant supporting examples as well as visualization are further provided to facilitate the interpretation. Our implemented system is demonstrated on a real-world dataset crawled from PolitiFact, where thousands of verified political news have been collected.

cs.CY↗

arXiv2018

Analytic Provenance Datasets: A Data Repository of Human Analysis Activity and Interaction Logs

We present an analytic provenance data repository that can be used to study human analysis activity, thought processes, and software interaction with visual analysis tools during exploratory data analysis. We conducted a series of user studies involving exploratory data analysis scenario with textual and cyber security data. Interactions logs, think-alouds, videos and all coded data in this study are available online for research purposes. Analysis sessions are segmented in multiple sub-task steps based on user think-alouds, video and audios captured during the studies. These analytic provenance datasets can be used for research involving tools and techniques for analyzing interaction logs and analysis history. By providing high-quality coded data along with interaction logs, it is possible to compare algorithmic data processing techniques to the ground-truth records of analysis history.

cs.HC↗

arXiv2018

ProvThreads: Analytic Provenance Visualization and Segmentation

Our work aims to generate visualizations to enable meta-analysis of analytic provenance and aid better understanding of analysts' strategies during exploratory text analysis. We introduce ProvThreads, a visual analytics approach that incorporates interactive topic modeling outcomes to illustrate relationships between user interactions and the data topics under investigation. ProvThreads uses a series of continuous analysis paths called topic threads to demonstrate both topic coverage and the progression of an investigation over time. As an analyst interacts with different pieces of data during the analysis, interactions are logged and used to track user interests in topics over time. A line chart shows different amounts of interest in multiple topics over the duration of the analysis. We discuss how different configurations of ProvThreads can be used to reveal changes in focus throughout an analysis.

cs.HC↗