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Eric Michael Smith

Publications and source records attributed to Eric Michael Smith.

22 records · Page 2Linked to original sources

Can You Put it All Together: Evaluating Conversational Agents' Ability to Blend Skills

Being engaging, knowledgeable, and empathetic are all desirable general qualities in a conversational agent. Previous work has introduced tasks and datasets that aim to help agents to learn those qualities in isolation and gauge how well they can express them. But rather than being specialized in one single quality, a good open-domain conversational agent should be able to seamlessly blend them all into one cohesive conversational flow. In this work, we investigate several ways to combine models trained towards isolated capabilities, ranging from simple model aggregation schemes that require minimal additional training, to various forms of multi-task training that encompass several skills at all training stages. We further propose a new dataset, BlendedSkillTalk, to analyze how these capabilities would mesh together in a natural conversation, and compare the performance of different architectures and training schemes. Our experiments show that multi-tasking over several tasks that focus on particular capabilities results in better blended conversation performance compared to models trained on a single skill, and that both unified or two-stage approaches perform well if they are constructed to avoid unwanted bias in skill selection or are fine-tuned on our new task.

cs.CL↗

Zero-Shot Fine-Grained Style Transfer: Leveraging Distributed Continuous Style Representations to Transfer To Unseen Styles

Text style transfer is usually performed using attributes that can take a handful of discrete values (e.g., positive to negative reviews). In this work, we introduce an architecture that can leverage pre-trained consistent continuous distributed style representations and use them to transfer to an attribute unseen during training, without requiring any re-tuning of the style transfer model. We demonstrate the method by training an architecture to transfer text conveying one sentiment to another sentiment, using a fine-grained set of over 20 sentiment labels rather than the binary positive/negative often used in style transfer. Our experiments show that this model can then rewrite text to match a target sentiment that was unseen during training.

cs.CL↗

Multiple-Attribute Text Style Transfer

The dominant approach to unsupervised "style transfer" in text is based on the idea of learning a latent representation, which is independent of the attributes specifying its "style". In this paper, we show that this condition is not necessary and is not always met in practice, even with domain adversarial training that explicitly aims at learning such disentangled representations. We thus propose a new model that controls several factors of variation in textual data where this condition on disentanglement is replaced with a simpler mechanism based on back-translation. Our method allows control over multiple attributes, like gender, sentiment, product type, etc., and a more fine-grained control on the trade-off between content preservation and change of style with a pooling operator in the latent space. Our experiments demonstrate that the fully entangled model produces better generations, even when tested on new and more challenging benchmarks comprising reviews with multiple sentences and multiple attributes.

cs.CL↗

Towards Empathetic Open-domain Conversation Models: a New Benchmark and Dataset

One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a conversation, this is a significant challenge for AI systems due to the paucity of suitable publicly-available datasets for training and evaluation. This work proposes a new benchmark for empathetic dialogue generation and EmpatheticDialogues, a novel dataset of 25k conversations grounded in emotional situations. Our experiments indicate that dialogue models that use our dataset are perceived to be more empathetic by human evaluators, compared to models merely trained on large-scale Internet conversation data. We also present empirical comparisons of dialogue model adaptations for empathetic responding, leveraging existing models or datasets without requiring lengthy re-training of the full model.

cs.CL↗