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Ezinne Nwankwo

Publications and source records attributed to Ezinne Nwankwo.

7 recordsLinked to original sources

Optimal Sequential Annotations for Off-Policy Evaluation

Offline reinforcement learning and off-policy evaluation evaluates dynamic treatment rules based on retrospectively collected data prior to deployment. In recent AI applications, state and reward information is recorded as complex text or image, which recent AI advancements such as LLM-as-a-judge can label with unknown bias. Expert annotation may be available but at a higher cost. For example, safety classification via cheap but imperfect classifiers vs. expensive expert review. We show how a limited budget for ground-truth data-annotation can be used via doubly-robust OPE with missing rewards, and we optimize variance-optimal annotation probabilities for sequential off-policy evaluation, where the target policy value is estimated from annotated data. We characterize the optimal annotation probabilities for sequential forward-monotone annotation protocols, and provide a feasible batch-adaptive implementation. Our work is motivated by a collaboration with a homelessness services nonprofit that writes casenotes for individuals over time. Our method can be used to unlock trustworthy inference from casenote data and answer new inferential questions such as: how does expanding outreach effort over time affect progress towards a housing application and improvement in housing placement? In simulations and on two real datasets - casenotes from the nonprofit and human-preference votes from LMArena - we see reductions in RMSE of 34-65% for housing placement and 17-68% for progress towards a housing application at budgets of 40% of full annotation and above, and by 55-62% at every budget on LMArena.

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Optimal Causal Annotations: An Application to Casenotes in Social Services

Problem definition: Estimating causal effects of interventions is central to policy and operations, but outcome data are often missing or costly to obtain. LLMs can provide text annotation at scale but may be subject to unknown bias. When ground-truth outcomes require expensive expert labeling or follow-up, budget limits typically allow only a fraction of the data to be labeled. Motivated by collaboration with a nonprofit conducting street outreach in homelessness services, whose most interesting outcomes are in unstructured casenotes, we ask: which observations should be selected for labeling under a fixed budget? Methodology/results: Our method optimizes annotation probabilities to minimize the variance of average treatment effect estimation. We derive a closed-form solution and establish that a feasible two-batch estimator achieves the best possible asymptotic variance. On simulated and real-world datasets, our method achieves lower MSE than random sampling and 43%-91% reductions in labels and costs for the same interval widths. In a case study classifying progress towards housing applications from casenotes with LLMs, we find out-of-the-box LLMs under-recognize client progress, highlighting the importance of grounding LLM judgment. Our estimates indicate that 8.6% of clients improve 2-year housing outcomes due to more street outreach in the first six months, and increasing outreach from the first to third quartile increases maximum progress towards a housing application by an estimated half-step. Managerial implications: LLM-as-a-judge may threaten estimation validity; our method enables valid causal estimation with a limited annotation budget. Evaluating causal impacts on intermediate nonprofit outcomes can inform operations: returns to outreach appear concave, so expanding the extensive margin of who receives outreach may be resource-efficient.

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Bridging Predictions and Interventions: An Integrated Framework for Automated Decision-Systems

Automated decision systems (ADS) leverage predictions about individual future outcomes to inform consequential decision-making in organizational settings. Across various settings - including criminal pretrial release, clinical triage, student support, and more - it is often assumed that improved predictive accuracy is the priority consideration in determining better downstream outcomes upon the deployment of ADS. In practice, real-world case studies reveal that this is far from the case: introducing individual predictions into decision-making modifies organizational workflows, assessment, and decision-making processes in ways that require a complete re-consideration of our approach to the design, evaluation, and deployment of ADS. As a result, this Perspective develops an integrated framework for studying ADS in social systems, shifting current priorities from a purely prediction-based paradigm towards an intervention-oriented view that accounts for real-world conditions. Our aim is to improve our understanding of ADS and more meaningfully anticipate its downstream societal and organizational consequences.

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Auditing LLMs for Algorithmic Fairness in Casenote-Augmented Tabular Prediction

LLMs are increasingly being considered for prediction tasks in high-stakes social service settings, but their algorithmic fairness properties in this context are poorly understood. In this short technical report, we audit the algorithmic fairness of LLM-based tabular classification on a real housing placement prediction task, augmented with street outreach casenotes from a nonprofit partner. We audit multi-class classification error disparities. We find that a fine-tuned model augmented with casenote summaries can improve accuracy while reducing algorithmic fairness disparities. We experiment with variable importance improvements to zero-shot tabular classification and find mixed results on resulting algorithmic fairness. Overall, given historical inequities in housing placement, it is crucial to audit LLM use. We find that leveraging LLMs to augment tabular classification with casenote summaries can safely leverage additional text information at low implementation burden. The outreach casenotes are fairly short and heavily redacted. Our assessment is that LLM zero-shot classification does not introduce additional textual biases beyond algorithmic biases in tabular classification. Combining fine-tuning and leveraging casenote summaries can improve accuracy and algorithmic fairness.

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Bridging Prediction and Intervention Problems in Social Systems

Many automated decision systems (ADS) are designed to solve prediction problems -- where the goal is to learn patterns from a sample of the population and apply them to individuals from the same population. In reality, these prediction systems operationalize holistic policy interventions in deployment. Once deployed, ADS can shape impacted population outcomes through an effective policy change in how decision-makers operate, while also being defined by past and present interactions between stakeholders and the limitations of existing organizational, as well as societal, infrastructure and context. In this work, we consider the ways in which we must shift from a prediction-focused paradigm to an intervention-oriented paradigm when considering the impact of ADS within social systems. We argue this requires a new default problem setup for ADS beyond prediction, to instead consider predictions as decision support, final decisions, and outcomes. We highlight how this perspective unifies modern statistical frameworks and other tools to study the design, implementation, and evaluation of ADS systems, and point to the research directions necessary to operationalize this paradigm shift. Using these tools, we characterize the limitations of focusing on isolated prediction tasks, and lay the foundation for a more intervention-oriented approach to developing and deploying ADS.

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Reduced-Rank Multi-objective Policy Learning and Optimization

Evaluating the causal impacts of possible interventions is crucial for informing decision-making, especially towards improving access to opportunity. However, if causal effects are heterogeneous and predictable from covariates, personalized treatment decisions can improve individual outcomes and contribute to both efficiency and equity. In practice, however, causal researchers do not have a single outcome in mind a priori and often collect multiple outcomes of interest that are noisy estimates of the true target of interest. For example, in government-assisted social benefit programs, policymakers collect many outcomes to understand the multidimensional nature of poverty. The ultimate goal is to learn an optimal treatment policy that in some sense maximizes multiple outcomes simultaneously. To address such issues, we present a data-driven dimensionality-reduction methodology for multiple outcomes in the context of optimal policy learning with multiple objectives. We learn a low-dimensional representation of the true outcome from the observed outcomes using reduced rank regression. We develop a suite of estimates that use the model to denoise observed outcomes, including commonly-used index weightings. These methods improve estimation error in policy evaluation and optimization, including on a case study of real-world cash transfer and social intervention data. Reducing the variance of noisy social outcomes can improve the performance of algorithmic allocations.

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A resource-constrained stochastic scheduling algorithm for homeless street outreach and gleaning edible food

We developed a common algorithmic solution addressing the problem of resource-constrained outreach encountered by social change organizations with different missions and operations: Breaking Ground -- an organization that helps individuals experiencing homelessness in New York transition to permanent housing and Leket -- the national food bank of Israel that rescues food from farms and elsewhere to feed the hungry. Specifically, we developed an estimation and optimization approach for partially-observed episodic restless bandits under $k$-step transitions. The results show that our Thompson sampling with Markov chain recovery (via Stein variational gradient descent) algorithm significantly outperforms baselines for the problems of both organizations. We carried out this work in a prospective manner with the express goal of devising a flexible-enough but also useful-enough solution that can help overcome a lack of sustainable impact in data science for social good.

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