arXiv subjects

Fabienne Prosmans

Publications and source records attributed to Fabienne Prosmans.

4 recordsLinked to original sources

arXiv2026

Using LibCal Seats to Better Serve Students

This chapter examines the evolution of library services at the University of Li\`ege (ULi\`ege), with a focus on the implementation and assessment of the LibCal Seats booking module. Introduced in September 2020 in response to the COVID-19 pandemic, this system was designed to manage occupancy and maintain social distancing. While initially a temporary measure, the seat booking service remains in use during peak periods. Drawing on survey data from 2022 and 2023, the chapter analyses user perceptions of the system. Results indicate strong student appreciation, particularly regarding stress reduction and equitable access to study spaces. Despite overall satisfaction, issues such as unoccupied reserved seats and an unnecessarily complex booking process emerged, leading to targeted improvements. This chapter highlights the importance of responsive, user-centred services in academic libraries. The adoption of the booking system helped address challenges such as overcrowding and "seat hogging," ultimately contributing to a more organised and accessible environment. The case study illustrates how technology can enhance library service delivery, offering insights for institutions seeking to optimise space management. The continued evaluation of the system reflects a broader commitment to adapting services in alignment with user needs and institutional priorities.

cs.DL↗

arXiv2023

Beyond the Library Collections: Proceedings of the 2022 Erasmus Staff Training Week at ULi\`ege Library

No library can buy or hold everything its patrons need. At a certain point, librarians need to pool their resources and collaborate to provide access to what they don't have: Collaboration and partnership, centralized and shared collection storage, digitization projects, interlibrary loan and resource sharing, purchase on demand, PDA and EBA are notably key to success. The 2022 edition of the Erasmus Mobility Staff Training week organized at the University of Li\`ege Library focused on services, projects and policies that libraries can deploy and promote to increase and ease access to materials that do not belong to their print or electronic holdings. More than 20 librarians, managers, and researchers in library science share their experiences and visions in this book. Keywords: Collaboration between libraries; Collection Development; Academic Libraries; Research Libraries; Interlibrary Loan; ILL; Resource Sharing; Purchase on Demand; Patron-Driven Acquisition; PDA; Evidence-Based Acquisition; EBA; Alma; Koha; RapidILL; Impala; Subito; Library systems; Digitalization; Workflows

cs.DL↗

arXiv2023

Changing tools, changing habits, changing workflows: Recent evolutions of the interlibrary loan service at ULiege Library

Over the last few years, the interlibrary loan (ILL) service of the University of Li\`ege Library has evolved considerably, both in terms of habits and workflows. In this article, we will explain the main stages of this evolution: (1) first reduction in the number of ILL units (from eight to five) and involved operators (from 15 to 10) within the homemade ILL solution (2015); (2) use of the resource sharing (RS) functionality in the new Alma library management system (2015); (3) second reduction in the number of ILL units (from five to only one) and in involved operators (from 10 to six) (2018); (4) subscription to an international broker ILL system (RapidILL) for electronic and digital materials and its integration with Alma (2020); (5) project of peer-to-peer resource sharing for print materials between Alma instances of university and research libraries in Belgium (2022), and (temporary) free ILL service to all University users (2020-2022). The aim of these changes is to harmonise the practices of ILL operators, reduce the quantity of manual and administrative operations and tasks devoted to ILL and supply materials that do not belong to the library collections in a fairer, faster and more fluid way. While all of these changes have been implemented gradually over the years, not all of them have been deployed in a concerted manner among all stakeholders.

cs.DL↗

arXiv2022

Analyse fonctionnelle de l'outil de gestion de planning LibStaffer

LibStaffer is a staff scheduling tool for libraries provided by Springshare. In this article, we present the analysis that we implemented to determine the potential of LibStaffer in order to simplify staff scheduling in library branches with various configurations, as well as in transversal units with a focus on public services. As a starting point, we focused on the questions available in Philippe Lenepveu and Marc Maisonneuve's work on scheduling tools for libraries. We then enriched the initial list with questions that emerged among several colleagues. After a two-month LibStaffer trial period, we were able to answer those questions and were convinced to take out a subscription to the tool. -- LibStaffer est un outil de gestion de planning de service pour les bibliothèques proposé par Springshare. Dans cet article, nous exposons l'analyse que nous avons mise en œuvre pour déterminer le potentiel de LibStaffer en matière de simplification de la gestion de planning d'accueil, sur des implantations de configurations diverses, ainsi que d'activités transversales de service au public. Nous nous sommes fondés sur les questions établies par Philippe Lenepveu et Marc Maisonneuve, dans leur ouvrage consacré aux logiciels de gestion de planning pour les bibliothèques, et les avons enrichies par les interrogations de plusieurs collègues. Bénéficier d'un test de LibStaffer, de près de deux mois, nous a permis de répondre à ces questions et nous a convaincus de prendre une souscription à l'outil.

cs.HC↗