Rewarding Engagement and Personalization in Popularity-Based Rankings Amplifies Extremism and Polarization
Despite extensive research, the mechanisms through which online platforms shape extremism and polarization remain poorly understood. We identify and test a mechanism, grounded in empirical evidence, that explains how ranking algorithms can amplify both phenomena. This mechanism is based on well-documented assumptions: (i) users exhibit position bias and tend to prefer items displayed higher in the ranking, (ii) users prefer like-minded content, (iii) users with more extreme views are more likely to engage actively, and (iv) ranking algorithms are popularity-based, assigning higher positions to items that attract more clicks. Under these conditions, when platforms additionally reward active engagement and implement personalized rankings, users are inevitably driven toward more extremist and polarized news consumption. We formalize this mechanism in a dynamical model, which we evaluate by means of simulations and interactive experiments with hundreds of human participants, where the rankings are updated dynamically in response to user activity.