arXiv subjects

Fang Situ

Publications and source records attributed to Fang Situ.

3 recordsLinked to original sources

arXiv2026

A Multi-Dataset Benchmark for Evaluating LLM Agents in Microservice Failure Diagnosis

LLM-based agents are reshaping microservice operations into AgentOps, where benchmarks are key to evaluating failure diagnosis over multimodal observability data. However, existing benchmarks remain largely outcome-oriented: they score only the final answer and fail to assess the systematic reasoning process in failure diagnosis. We address this gap by introducing two large-scale datasets (AIOps2025 and RCA100) under a reasoning-process evaluation paradigm that assesses agentic diagnostic capability along three dimensions: Localization (where the fault occurs), Identification (what type of fault it is), and Reason (whether the reasoning trace is grounded in relevant evidence). Together, the two datasets comprise over 500 expert-labeled failure cases across two representative microservice systems (HipsterShop and the OpenTelemetry Demo Store). They cover diverse fault scenarios across resource, network, runtime, middleware/database, and application-logic categories and provide fine-grained causal evidence to support agent learning and reasoning-process evaluation. Beyond scale and coverage, the datasets have been carefully labelled by domain experts and validated through large-scale competitions, supporting more than 6,000 participating teams. This makes them not only expert-labeled diagnostic datasets, but also competition-validated benchmarks for evaluating agentic failure diagnosis in real-world microservice environments. Datasets are available at https://www.aiops.cn/gitlab/aiops-live-benchmark/agenticopseval.

cs.SE↗

arXiv2026

UModel: An Agent-Ready Observability Data Modeling Method at Scale

When networked system failures occur, automatically performing Root Cause Analysis (RCA) using observability data is critical for ensuring networked system reliability. Recently, LLM-based agents have shown promise for automating this diagnosis process through advanced reasoning and autonomous exploration. However, existing observability frameworks remain archaic, characterized by fragmented data silos, incompatible schemas, and insufficient semantic metadata, preventing agents from establishing the complex relationships required for effective RCA. To address these challenges, we present UModel, a unified ontological framework that shifts observability from data-centric to object-centric modeling. UModel constructs a virtual ontological layer where heterogeneous telemetry, entities, and expert knowledge are standardized as objects and interconnected via semantic graphs. In addition, we introduce U-SPL, a pipeline-based query interface that enables agents to autonomously explore system topologies and correlate multimodal data. By re-modeling the "AIOps 2025 Challenge" dataset using UModel, the precision of root cause localization improved by 8%, demonstrating that enhanced data organization can significantly increase the accuracy of downstream tasks. UModel provides a scalable modeling framework that, in its deployment at Alibaba Cloud for more than one year, has served tens of thousands of users, sustained millions of operations per second, and delivered sub-second query latency.

cs.SE↗

arXiv2026

OpsLLM: Construction of Large Language Model for Software Operations with Multi-stage Learning

In the field of software operations, Large Language Models (LLMs) have attracted increasing attention. However, existing research has not yet achieved efficient and effective endto-end intelligent operations due to low-quality data, fragmented knowledge and insufficient learning. To explore the potential of LLMs in software operations, we propose OpsLLM, a domainspecific LLM that supports both knowledge-based question answering (QA) and root cause analysis (RCA). Moreover, we disclose the detailed workflow for building LLMs specifically in the software operations domain. First, a Human-in-the-Loop mechanism is introduced to curate high-quality data from a large collection of operational data and construct a fine-tuning dataset. Then, based on the data, supervised fine-tuning is conducted to achieve a base model. Furthermore, we introduce a domain process reward model (DPRM) during the reinforcement learning stage to optimize the accuracy and reliability of the fine-tuned model on RCA tasks. Experimental results on the tasks with diverse difficulties demonstrate that OpsLLMs effectively learns and aligns with the operational domain knowledge infused, outperforming existing open-source and closed-source LLMs in accuracy with improvements of 0.2%~11.9% on QA tasks and 8.5%~70.3% on RCA tasks, while exhibiting strong transferability. Moreover, we will open-source three versions of OpsLLM with 7B, 14B and 32B parameters, along with a 15K fine-tuning dataset.

cs.LG↗