SearcharxivSearch

arXiv subjects

Fanny Riols

Publications and source records attributed to Fanny Riols.

3 recordsLinked to original sources

Beyond Naturalness: Probing Automated Text-To-Speech Evaluators on Linguistically Grounded Dimensions

Automated Text-to-Speech (TTS) evaluation methods (Mean Opinion Score (MOS) predictors and Audio Large Language Models (Audio-LLM) judges) are expected to reflect human perception, yet it is unclear how well they capture the distinct aspects of speech that listeners actually perceive. We deconstruct "naturalness" into a linguistically grounded annotation schema spanning 10 distinct perceptual dimensions, and use it to construct the first dimension-level meta-evaluation benchmark for TTS, comprising 860 utterances annotated by trained linguist raters. Results from benchmarking four MOS predictors and four Audio-LLM judges reveal that MOS predictors collapse onto acoustic signal quality, while Audio-LLM judges show selective, prompt-dependent detection that does not generalise across all dimensions. Neither class reliably captures a breadth of linguistically structured speech errors. Our dataset, annotation schema, and evaluation code are publicly released to support more targeted and interpretable TTS evaluation.

cs.SD

EVA-Bench: A New End-to-end Framework for Evaluating Voice Agents

Voice agents are increasingly deployed across enterprise applications. However, no existing benchmark jointly addresses realistic conversation simulation and comprehensive voice-specific evaluation. We present EVA-Bench, an end-to-end evaluation framework that addresses both. On the simulation side, EVA-Bench orchestrates dynamic bot-to-bot audio conversations with automatic simulation validation that detects user simulator error and appropriately regenerates conversations before scoring. On the measurement side, EVA-Bench introduces two composite metrics: EVA-A (Accuracy) and EVA-X (Experience). EVA-Bench includes 213 scenarios across three enterprise domains, a controlled perturbation suite for accent and noise robustness, and multi-trial measurements that distinguish peak from reliable capability. Across 12 systems spanning all three architectures, we find: (1) no system simultaneously exceeds 0.5 on both EVA-A pass@1 and EVA-X pass@1; (2) peak and reliable performance diverge substantially (median pass@k--pass^k gap of 0.44 on EVA-A); and (3) accent and noise perturbations expose substantial robustness gaps, with effects varying across architectures, systems, and metrics (mean $\Delta$ up to 0.314). We release EVA-Bench under an open-source license.

cs.SD

Evaluating Robustness of Large Language Models in Enterprise Applications: Benchmarks for Perturbation Consistency Across Formats and Languages

Enterprise LLM applications require consistently high quality and reliable performance across diverse scenarios, demanding robustness to minor variations. Existing research shows that even small prompt changes can lead to substantial differences in output, but has mainly focused on a narrow set of perturbations with small academic datasets, limiting their relevance to real-world applications. To address this, we present a comprehensive benchmark suite that evaluates robustness across multiple perturbation types, including general text edits (e.g., punctuation, whitespace), formatting changes (e.g., JSON, YAML), multilingual and cross-lingual inputs, and positional variations in instructions. Evaluating 11 models ranging from 4B to 120B+ parameters, we find that minor perturbations reduce performance by up to 40 percentage points on key enterprise metrics. Critically, we demonstrate that the relationship between model size and robustness is more nuanced than conventional assumptions suggest: an 8B parameter model (Ministral 3 8B) outperforms most larger models, while another 8B model (Llama 3.1 8B) performs worst overall.

cs.LG