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Farbod Tavakkoli

Publications and source records attributed to Farbod Tavakkoli.

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OTel: Building Domain-Specialized Telecom LLM Foundations for Intelligent Networks

Frontier AI models have advanced rapidly, but they still struggle with telecom-specific tasks. We present Open Telco (OTel), an open telecom AI resource with derived datasets for retrieval, reranking, instruction tuning, and safety/abstention, plus 30 full-parameter post-trained baselines across embedding, reranking, and language models. The community has already engaged substantially with the resource: as of May 3, 2026, the released models have been downloaded over 16 million times, and the project has received 157+ pieces of media coverage worldwide. Building on prior open telecom datasets and benchmarks, OTel provides documented telecom data sources, held-out evaluation partitions, trained embedding models, rerankers, context-grounded LLMs, and safety/abstention data in one unified resource. OTel post-training improves performance across all three model families: embedding retrieval reaches 93.5% NDCG@10, reranking reaches 0.952 MRR@10, and language-model correctness reaches 88.2%. We release OTel as a reproducible starting point and invite the community to expand the data, improve embedding and reranking models, and build stronger context-grounded telecom LLMs.

cs.AI

TelcoAgent-Bench: A Multilingual Benchmark for Telecom AI Agents

The integration of large language model (LLM) agents into telecom networks introduces new challenges, related to intent recognition, tool execution, and resolution generation, while taking into consideration different operational constraints. In this paper, we introduce TelcoAgent-Bench and TelcoAgent-Metrics, a Telecom-specific benchmarking framework for evaluating multilingual telecom LLM agents. The proposed framework assesses the semantic understanding as well as process-level alignment with structured troubleshooting flows and stability across repeated scenario variations. Our contribution includes a structured suite of metrics that assess intent recognition, ordered tool execution, resolution correctness, and stability across scenario variations, with the aim of quantifying the reliability and operational consistency of LLM agents in telecom environments. The framework is designed to operate in both English and Arabic, to address the need for multilingual agent deployment in operational network environments. Our experimental results show that although recent instruct-tuned models can understand telecom problems in a reasonable way, they usually struggle to consistently follow the required troubleshooting steps and to maintain stable behavior when exposed to different variations of the same scenario. This performance gap becomes more pronounced in unconstrained and bilingual settings.

cs.CL