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Farhana Zulkernine

Publications and source records attributed to Farhana Zulkernine.

26 records · Page 2Linked to original sources

A Voice Interactive Multilingual Student Support System using IBM Watson

Systems powered by artificial intelligence are being developed to be more user-friendly by communicating with users in a progressively human-like conversational way. Chatbots, also known as dialogue systems, interactive conversational agents, or virtual agents are an example of such systems used in a wide variety of applications ranging from customer support in the business domain to companionship in the healthcare sector. It is becoming increasingly important to develop chatbots that can best respond to the personalized needs of their users so that they can be as helpful to the user as possible in a real human way. This paper investigates and compares three popular existing chatbots API offerings and then propose and develop a voice interactive and multilingual chatbot that can effectively respond to users mood, tone, and language using IBM Watson Assistant, Tone Analyzer, and Language Translator. The chatbot was evaluated using a use case that was targeted at responding to users needs regarding exam stress based on university students survey data generated using Google Forms. The results of measuring the chatbot effectiveness at analyzing responses regarding exam stress indicate that the chatbot responding appropriately to the user queries regarding how they are feeling about exams 76.5%. The chatbot could also be adapted for use in other application areas such as student info-centers, government kiosks, and mental health support systems.

cs.HC↗

A Scalable Framework for Multilevel Streaming Data Analytics using Deep Learning

The rapid growth of data in velocity, volume, value, variety, and veracity has enabled exciting new opportunities and presented big challenges for businesses of all types. Recently, there has been considerable interest in developing systems for processing continuous data streams with the increasing need for real-time analytics for decision support in the business, healthcare, manufacturing, and security. The analytics of streaming data usually relies on the output of offline analytics on static or archived data. However, businesses and organizations like our industry partner Gnowit, strive to provide their customers with real time market information and continuously look for a unified analytics framework that can integrate both streaming and offline analytics in a seamless fashion to extract knowledge from large volumes of hybrid streaming data. We present our study on designing a multilevel streaming text data analytics framework by comparing leading edge scalable open-source, distributed, and in-memory technologies. We demonstrate the functionality of the framework for a use case of multilevel text analytics using deep learning for language understanding and sentiment analysis including data indexing and query processing. Our framework combines Spark streaming for real time text processing, the Long Short Term Memory (LSTM) deep learning model for higher level sentiment analysis, and other tools for SQL-based analytical processing to provide a scalable solution for multilevel streaming text analytics.

eess.SY↗

Xu: An Automated Query Expansion and Optimization Tool

The exponential growth of information on the Internet is a big challenge for information retrieval systems towards generating relevant results. Novel approaches are required to reformat or expand user queries to generate a satisfactory response and increase recall and precision. Query expansion (QE) is a technique to broaden users' queries by introducing additional tokens or phrases based on some semantic similarity metrics. The tradeoff is the added computational complexity to find semantically similar words and a possible increase in noise in information retrieval. Despite several research efforts on this topic, QE has not yet been explored enough and more work is needed on similarity matching and composition of query terms with an objective to retrieve a small set of most appropriate responses. QE should be scalable, fast, and robust in handling complex queries with a good response time and noise ceiling. In this paper, we propose Xu, an automated QE technique, using high dimensional clustering of word vectors and Datamuse API, an open source query engine to find semantically similar words. We implemented Xu as a command line tool and evaluated its performances using datasets containing news articles and human-generated QEs. The evaluation results show that Xu was better than Datamuse by achieving about 88% accuracy with reference to the human-generated QE.

cs.CL↗

Predicting the Effects of News Sentiments on the Stock Market

Stock market forecasting is very important in the planning of business activities. Stock price prediction has attracted many researchers in multiple disciplines including computer science, statistics, economics, finance, and operations research. Recent studies have shown that the vast amount of online information in the public domain such as Wikipedia usage pattern, news stories from the mainstream media, and social media discussions can have an observable effect on investors opinions towards financial markets. The reliability of the computational models on stock market prediction is important as it is very sensitive to the economy and can directly lead to financial loss. In this paper, we retrieved, extracted, and analyzed the effects of news sentiments on the stock market. Our main contributions include the development of a sentiment analysis dictionary for the financial sector, the development of a dictionary-based sentiment analysis model, and the evaluation of the model for gauging the effects of news sentiments on stocks for the pharmaceutical market. Using only news sentiments, we achieved a directional accuracy of 70.59% in predicting the trends in short-term stock price movement.

cs.CL↗

A Scalable and Robust Framework for Data Stream Ingestion

An essential part of building a data-driven organization is the ability to handle and process continuous streams of data to discover actionable insights. The explosive growth of interconnected devices and the social Web has led to a large volume of data being generated on a continuous basis. Streaming data sources such as stock quotes, credit card transactions, trending news, traffic conditions, time-sensitive patients data are not only very common but can rapidly depreciate if not processed quickly. The ever-increasing volume and highly irregular nature of data rates pose new challenges to data stream processing systems. One such challenging but important task is how to accurately ingest and integrate data streams from various sources and locations into an analytics platform. These challenges demand new strategies and systems that can offer the desired degree of scalability and robustness in handling failures. This paper investigates the fundamental requirements and the state of the art of existing data stream ingestion systems, propose a scalable and fault-tolerant data stream ingestion and integration framework that can serve as a reusable component across many feeds of structured and unstructured input data in a given platform, and demonstrate the utility of the framework in a real-world data stream processing case study that integrates Apache NiFi and Kafka for processing high velocity news articles from across the globe. The study also identifies best practices and gaps for future research in developing large-scale data stream processing infrastructure.

cs.DC↗

A Voice Controlled E-Commerce Web Application

Automatic voice-controlled systems have changed the way humans interact with a computer. Voice or speech recognition systems allow a user to make a hands-free request to the computer, which in turn processes the request and serves the user with appropriate responses. After years of research and developments in machine learning and artificial intelligence, today voice-controlled technologies have become more efficient and are widely applied in many domains to enable and improve human-to-human and human-to-computer interactions. The state-of-the-art e-commerce applications with the help of web technologies offer interactive and user-friendly interfaces. However, there are some instances where people, especially with visual disabilities, are not able to fully experience the serviceability of such applications. A voice-controlled system embedded in a web application can enhance user experience and can provide voice as a means to control the functionality of e-commerce websites. In this paper, we propose a taxonomy of speech recognition systems (SRS) and present a voice-controlled commodity purchase e-commerce application using IBM Watson speech-to-text to demonstrate its usability. The prototype can be extended to other application scenarios such as government service kiosks and enable analytics of the converted text data for scenarios such as medical diagnosis at the clinics.

cs.CY↗

Detecting Irregular Patterns in IoT Streaming Data for Fall Detection

Detecting patterns in real time streaming data has been an interesting and challenging data analytics problem. With the proliferation of a variety of sensor devices, real-time analytics of data from the Internet of Things (IoT) to learn regular and irregular patterns has become an important machine learning problem to enable predictive analytics for automated notification and decision support. In this work, we address the problem of learning an irregular human activity pattern, fall, from streaming IoT data from wearable sensors. We present a deep neural network model for detecting fall based on accelerometer data giving 98.75 percent accuracy using an online physical activity monitoring dataset called "MobiAct", which was published by Vavoulas et al. The initial model was developed using IBM Watson studio and then later transferred and deployed on IBM Cloud with the streaming analytics service supported by IBM Streams for monitoring real-time IoT data. We also present the systems architecture of the real-time fall detection framework that we intend to use with mbientlabs wearable health monitoring sensors for real time patient monitoring at retirement homes or rehabilitation clinics.

cs.LG↗

The use of Virtual Reality in Enhancing Interdisciplinary Research and Education

Virtual Reality (VR) is increasingly being recognized for its educational potential and as an effective way to convey new knowledge to people, it supports interactive and collaborative activities. Affordable VR powered by mobile technologies is opening a new world of opportunities that can transform the ways in which we learn and engage with others. This paper reports our study regarding the application of VR in stimulating interdisciplinary communication. It investigates the promises of VR in interdisciplinary education and research. The main contributions of this study are (i) literature review of theories of learning underlying the justification of the use of VR systems in education, (ii) taxonomy of the various types and implementations of VR systems and their application in supporting education and research (iii) evaluation of educational applications of VR from a broad range of disciplines, (iv) investigation of how the learning process and learning outcomes are affected by VR systems, and (v) comparative analysis of VR and traditional methods of teaching in terms of quality of learning. This study seeks to inspire and inform interdisciplinary researchers and learners about the ways in which VR might support them and also VR software developers to push the limits of their craft.

cs.HC↗