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Farnaz Jahanbakhsh

Publications and source records attributed to Farnaz Jahanbakhsh.

11 recordsLinked to original sources

Value Faces: Surfacing How Self-Presentation Shifts Across Relationships

People present different aspects of themselves across relationships. Computational work has captured such variation in communication style. But this variation also extends to which principles people foreground or background in a particular relationship--i.e., in the values they express and how they balance them. We conceptualize these relationship-specific expressions of values as demonstrated values. To make demonstrated values visible, we introduce Value Faces, a system that analyzes a person's existing chat histories from their everyday messaging platforms using Schwartz's ten basic human values and produces separate value profiles for their different relationships. In a mixed-methods study(N=18), we find that the resulting value profiles distinguished participants' relational contexts with twice the odds of guessing, while system-inferred differences across relationships aligned with participants' perceptions of those differences. Participants used these profiles to articulate previously implicit differences in how they presented themselves, connect them to roles and changes over time, and reconsider their self-assessments.

cs.HC

DOTRAG: Retrieval-Time Reasoning Along Paths

Graph Retrieval-Augmented Generation (GraphRAG) is dominated by a retrieve-then-reason paradigm, where context is retrieved using heuristics and then reasoned over. Such methods struggle to adapt to the query-specific logic required for complex multi-hop tasks, often accumulating irrelevant context or missing correct relational paths. We propose DotRAG, a training-free GraphRAG framework that reformulates retrieval as a reasoning process over paths. Our approach generates query-conditioned constraints that guide graph exploration, prune irrelevant regions, and iteratively discover relational paths without relying on explicit step-by-step reasoning chains. We introduce Division of Thought (DOT), an abstraction that decomposes retrieval into localized search spaces and adapts the search strategy to each query. DotRAG achieves SOTA performance on MetaQA and UltraDomain, with consistent gains on multi-hop tasks, demonstrating the effectiveness of reasoning-guided retrieval.

cs.IR

Whose Values? Measuring the (Subjective) Expression of Basic Human Values in Social Media

The value alignment of sociotechnical systems has become a central debate, but progress depends on how human values are perceived in the content these systems surface and how such perceptions can be measured at scale. Social media platforms are a prominent class of sociotechnical systems where algorithmic curation shapes exposure to value-laden content at scale. Large-language models offer new opportunities for measuring expressions of human values (e.g., humility or equality) in social media data, but value expressions can be subjective: different people will annotate the same post with different values. In this paper, we draw on the Schwartz value system as a broadly encompassing and theoretically grounded set of basic human values, and introduce a framework to personalize the measurement of expressions of Schwartz values in social media posts at scale. We collect 32,370 ground truth value expression annotations from N=1,079 people on 5,211 social media posts representative of real users' feeds. Due to the subjectivity of the task, we observe low levels of inter-rater agreement between people, and low agreement between human raters and LLM-based methods. In response, we construct a personalization architecture for classifying value expressions by learning from a small number of highly informative calibration annotations per user. In evaluation, we find that modeling these differences successfully yields value expression predictions that people agree with more than they agree with other people. These results contribute new methods and understanding for the measurement of human values in social media data.

cs.SI

Value Alignment of Social Media Ranking Algorithms

While social media feed rankings are primarily driven by engagement signals rather than any explicit value system, the resulting algorithmic feeds are not value-neutral: engagement may prioritize specific individualistic values. This paper presents an approach for social media feed value alignment. We adopt Schwartz's theory of Basic Human Values -- a broad set of human values that articulates complementary and opposing values forming the building blocks of many cultures -- and we implement an algorithmic approach that models and then ranks feeds by expressions of Schwartz's values in social media posts. Our approach enables controls where users can express weights on their desired values, combining these weights and post value expressions into a ranking that respects users' articulated trade-offs. Through controlled experiments (N=141 and N=250), we demonstrate that users can use these controls to architect feeds reflecting their desired values. Across users, value-ranked feeds align with personal values, diverging substantially from existing engagement-driven feeds.

cs.HC

Interpretive Cultures: Resonance, randomness, and negotiated meaning for AI-assisted tarot divination

While generative AI tools are increasingly adopted for creative and analytical tasks, their role in interpretive practices, where meaning is subjective, plural, and non-causal, remains poorly understood. This paper examines AI-assisted tarot reading, a divinatory practice in which users pose a query, draw cards through a randomized process, and ask AI systems to interpret the resulting symbols. Drawing on interviews with tarot practitioners and Hartmut Rosa's Theory of Resonance, we investigate how users seek, negotiate, and evaluate resonant interpretations in a context where no causal relationship exists between the query and the data being interpreted. We identify distinct ways practitioners incorporate AI into their interpretive workflows, including using AI to navigate uncertainty and self-doubt, explore alternative perspectives, and streamline or extend existing divinatory practices. Based on these findings, we offer design recommendations for AI systems that support interpretive meaning-making without collapsing ambiguity or foreclosing user agency.

cs.HC

What If Moderation Didn't Mean Suppression? A Case for Personalized Content Transformation

Centralized content moderation paradigm both falls short and over-reaches: 1) it fails to account for the subjective nature of harm, and 2) it acts with blunt suppression in response to content deemed harmful, even when such content can be salvaged. We first investigate this through formative interviews, documenting how seemingly benign content becomes harmful due to individual life experiences. Based on these insights, we developed DIY-MOD, a browser extension that operationalizes a new paradigm: personalized content transformation. Operating on a user's own definition of harm, DIY-MOD transforms sensitive elements within content in real-time instead of suppressing the content itself. The system selects the most appropriate transformation for a piece of content from a diverse palette--from obfuscation to artistic stylizing--to match the user's specific needs while preserving the content's informational value. Our two user studies demonstrate that this approach increases users' sense of agency and safety, enabling them to engage with content and communities they previously needed to avoid.

cs.HC

Persuasion in Online Conversations Is Associated with Alignment in Expressed Human Values

Online disagreements often fail to produce understanding, instead reinforcing existing positions or escalating conflict. Prior work on predictors of successful persuasion in online discourse has largely focused on surface features such as linguistic style or conversational structure, leaving open the role of underlying principles or concerns that participants bring to an interaction. In this paper, we investigate how the expression and alignment of human values in back-and-forth online discussions relate to persuasion. Using data from Reddit's ChangeMyView subreddit, where successful persuasion is explicitly signaled through the awarding of deltas, we analyze one-on-one exchanges and characterize participants' value expression by drawing from Schwartz's Refined Theory of Basic Human Values. We find that successful persuasion is associated with two complementary processes: pre-existing compatibility between participants' value priorities even before the exchange happens, and the emergence of value alignment over the course of a conversation. At the same time, successful persuasion does not depend on commenters making large departures from their typical value expression patterns. We discuss implications of our findings for the design of online social platforms that aim to support constructive engagement across disagreement.

cs.HC

Alexandria: A Library of Pluralistic Values for Realtime Re-Ranking of Social Media Feeds

Social media feed ranking algorithms fail when they too narrowly focus on engagement as their objective. The literature has asserted a wide variety of values that these algorithms should account for as well -- ranging from well-being to productive discourse -- far more than can be encapsulated by a single topic or theory. In response, we present a $\textit{library of values}$ for social media algorithms: a pluralistic set of 78 values as articulated across the literature, implemented into LLM-powered content classifiers that can be installed individually or in combination for real-time re-ranking of social media feeds. We investigate this approach by developing a browser extension, $\textit{Alexandria}$, that re-ranks the X/Twitter feed in real time based on the user's desired values. Through two user studies, both qualitative (N=12) and quantitative (N=257), we found that diverse user needs require a large library of values, enabling more nuanced preferences and greater user control. With this work, we argue that the values criticized as missing from social media ranking algorithms can be operationalized and deployed today through end-user tools.

cs.HC

A Browser Extension for in-place Signaling and Assessment of Misinformation

The status-quo of misinformation moderation is a central authority, usually social platforms, deciding what content constitutes misinformation and how it should be handled. However, to preserve users' autonomy, researchers have explored democratized misinformation moderation. One proposition is to enable users to assess content accuracy and specify whose assessments they trust. We explore how these affordances can be provided on the web, without cooperation from the platforms where users consume content. We present a browser extension that empowers users to assess the accuracy of any content on the web and shows the user assessments from their trusted sources in-situ. Through a two-week user study, we report on how users perceive such a tool, the kind of content users want to assess, and the rationales they use in their assessments. We identify implications for designing tools that enable users to moderate content for themselves with the help of those they trust.

cs.HC

Understanding Questions that Arise When Working with Business Documents

While digital assistants are increasingly used to help with various productivity tasks, less attention has been paid to employing them in the domain of business documents. To build an agent that can handle users' information needs in this domain, we must first understand the types of assistance that users desire when working on their documents. In this work, we present results from two user studies that characterize the information needs and queries of authors, reviewers, and readers of business documents. In the first study, we used experience sampling to collect users' questions in-situ as they were working with their documents, and in the second, we built a human-in-the-loop document Q&A system which rendered assistance with a variety of users' questions. Our results have implications for the design of document assistants that complement AI with human intelligence including whether particular skillsets or roles within the document are needed from human respondents, as well as the challenges around such systems.

cs.HC

Exploring Lightweight Interventions at Posting Time to Reduce the Sharing of Misinformation on Social Media

When users on social media share content without considering its veracity, they may unwittingly be spreading misinformation. In this work, we investigate the design of lightweight interventions that nudge users to assess the accuracy of information as they share it. Such assessment may deter users from posting misinformation in the first place, and their assessments may also provide useful guidance to friends aiming to assess those posts themselves. In support of lightweight assessment, we first develop a taxonomy of the reasons why people believe a news claim is or is not true; this taxonomy yields a checklist that can be used at posting time. We conduct evaluations to demonstrate that the checklist is an accurate and comprehensive encapsulation of people's free-response rationales. In a second experiment, we study the effects of three behavioral nudges -- 1) checkboxes indicating whether headings are accurate, 2) tagging reasons (from our taxonomy) that a post is accurate via a checklist and 3) providing free-text rationales for why a headline is or is not accurate -- on people's intention of sharing the headline on social media. From an experiment with 1668 participants, we find that both providing accuracy assessment and rationale reduce the sharing of false content. They also reduce the sharing of true content, but to a lesser degree that yields an overall decrease in the fraction of shared content that is false. Our findings have implications for designing social media and news sharing platforms that draw from richer signals of content credibility contributed by users. In addition, our validated taxonomy can be used by platforms and researchers as a way to gather rationales in an easier fashion than free-response.

cs.HC