arXiv subjects

Fernando Diaz

Publications and source records attributed to Fernando Diaz.

At least 55 records · Page 3Linked to original sources

arXiv2022

Fairness in Information Access Systems

Recommendation, information retrieval, and other information access systems pose unique challenges for investigating and applying the fairness and non-discrimination concepts that have been developed for studying other machine learning systems. While fair information access shares many commonalities with fair classification, the multistakeholder nature of information access applications, the rank-based problem setting, the centrality of personalization in many cases, and the role of user response complicate the problem of identifying precisely what types and operationalizations of fairness may be relevant, let alone measuring or promoting them. In this monograph, we present a taxonomy of the various dimensions of fair information access and survey the literature to date on this new and rapidly-growing topic. We preface this with brief introductions to information access and algorithmic fairness, to facilitate use of this work by scholars with experience in one (or neither) of these fields who wish to learn about their intersection. We conclude with several open problems in fair information access, along with some suggestions for how to approach research in this space.

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arXiv2022

Learning to Limit Data Collection via Scaling Laws: A Computational Interpretation for the Legal Principle of Data Minimization

Modern machine learning systems are increasingly characterized by extensive personal data collection, despite the diminishing returns and increasing societal costs of such practices. Yet, data minimisation is one of the core data protection principles enshrined in the European Union's General Data Protection Regulation ('GDPR') and requires that only personal data that is adequate, relevant and limited to what is necessary is processed. However, the principle has seen limited adoption due to the lack of technical interpretation. In this work, we build on literature in machine learning and law to propose FIDO, a Framework for Inhibiting Data Overcollection. FIDO learns to limit data collection based on an interpretation of data minimization tied to system performance. Concretely, FIDO provides a data collection stopping criterion by iteratively updating an estimate of the performance curve, or the relationship between dataset size and performance, as data is acquired. FIDO estimates the performance curve via a piecewise power law technique that models distinct phases of an algorithm's performance throughout data collection separately. Empirical experiments show that the framework produces accurate performance curves and data collection stopping criteria across datasets and feature acquisition algorithms. We further demonstrate that many other families of curves systematically overestimate the return on additional data. Results and analysis from our investigation offer deeper insights into the relevant considerations when designing a data minimization framework, including the impacts of active feature acquisition on individual users and the feasability of user-specific data minimization. We conclude with practical recommendations for the implementation of data minimization.

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arXiv2022

On Natural Language User Profiles for Transparent and Scrutable Recommendation

Natural interaction with recommendation and personalized search systems has received tremendous attention in recent years. We focus on the challenge of supporting people's understanding and control of these systems and explore a fundamentally new way of thinking about representation of knowledge in recommendation and personalization systems. Specifically, we argue that it may be both desirable and possible for algorithms that use natural language representations of users' preferences to be developed. We make the case that this could provide significantly greater transparency, as well as affordances for practical actionable interrogation of, and control over, recommendations. Moreover, we argue that such an approach, if successfully applied, may enable a major step towards systems that rely less on noisy implicit observations while increasing portability of knowledge of one's interests.

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arXiv2022

Retrieval-Enhanced Machine Learning

Although information access systems have long supported people in accomplishing a wide range of tasks, we propose broadening the scope of users of information access systems to include task-driven machines, such as machine learning models. In this way, the core principles of indexing, representation, retrieval, and ranking can be applied and extended to substantially improve model generalization, scalability, robustness, and interpretability. We describe a generic retrieval-enhanced machine learning (REML) framework, which includes a number of existing models as special cases. REML challenges information retrieval conventions, presenting opportunities for novel advances in core areas, including optimization. The REML research agenda lays a foundation for a new style of information access research and paves a path towards advancing machine learning and artificial intelligence.

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arXiv2022

Joint Multisided Exposure Fairness for Recommendation

Prior research on exposure fairness in the context of recommender systems has focused mostly on disparities in the exposure of individual or groups of items to individual users of the system. The problem of how individual or groups of items may be systemically under or over exposed to groups of users, or even all users, has received relatively less attention. However, such systemic disparities in information exposure can result in observable social harms, such as withholding economic opportunities from historically marginalized groups (allocative harm) or amplifying gendered and racialized stereotypes (representational harm). Previously, Diaz et al. developed the expected exposure metric -- that incorporates existing user browsing models that have previously been developed for information retrieval -- to study fairness of content exposure to individual users. We extend their proposed framework to formalize a family of exposure fairness metrics that model the problem jointly from the perspective of both the consumers and producers. Specifically, we consider group attributes for both types of stakeholders to identify and mitigate fairness concerns that go beyond individual users and items towards more systemic biases in recommendation. Furthermore, we study and discuss the relationships between the different exposure fairness dimensions proposed in this paper, as well as demonstrate how stochastic ranking policies can be optimized towards said fairness goals.

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arXiv2022

Offline Retrieval Evaluation Without Evaluation Metrics

Offline evaluation of information retrieval and recommendation has traditionally focused on distilling the quality of a ranking into a scalar metric such as average precision or normalized discounted cumulative gain. We can use this metric to compare the performance of multiple systems for the same request. Although evaluation metrics provide a convenient summary of system performance, they also collapse subtle differences across users into a single number and can carry assumptions about user behavior and utility not supported across retrieval scenarios. We propose recall-paired preference (RPP), a metric-free evaluation method based on directly computing a preference between ranked lists. RPP simulates multiple user subpopulations per query and compares systems across these pseudo-populations. Our results across multiple search and recommendation tasks demonstrate that RPP substantially improves discriminative power while correlating well with existing metrics and being equally robust to incomplete data.

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arXiv2022

Exposing Query Identification for Search Transparency

Search systems control the exposure of ranked content to searchers. In many cases, creators value not only the exposure of their content but, moreover, an understanding of the specific searches where the content is surfaced. The problem of identifying which queries expose a given piece of content in the ranking results is an important and relatively under-explored search transparency challenge. Exposing queries are useful for quantifying various issues of search bias, privacy, data protection, security, and search engine optimization. Exact identification of exposing queries in a given system is computationally expensive, especially in dynamic contexts such as web search. We explore the feasibility of approximate exposing query identification (EQI) as a retrieval task by reversing the role of queries and documents in two classes of search systems: dense dual-encoder models and traditional BM25 models. We then propose how this approach can be improved through metric learning over the retrieval embedding space. We further derive an evaluation metric to measure the quality of a ranking of exposing queries, as well as conducting an empirical analysis focusing on various practical aspects of approximate EQI. Overall, our work contributes a novel conception of transparency in search systems and computational means of achieving it.

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arXiv2021

Overview of the TREC 2020 Fair Ranking Track

This paper provides an overview of the NIST TREC 2020 Fair Ranking track. For 2020, we again adopted an academic search task, where we have a corpus of academic article abstracts and queries submitted to a production academic search engine. The central goal of the Fair Ranking track is to provide fair exposure to different groups of authors (a group fairness framing). We recognize that there may be multiple group definitions (e.g. based on demographics, stature, topic) and hoped for the systems to be robust to these. We expected participants to develop systems that optimize for fairness and relevance for arbitrary group definitions, and did not reveal the exact group definitions until after the evaluation runs were submitted.The track contains two tasks,reranking and retrieval, with a shared evaluation.

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arXiv2021

Estimation of Fair Ranking Metrics with Incomplete Judgments

There is increasing attention to evaluating the fairness of search system ranking decisions. These metrics often consider the membership of items to particular groups, often identified using protected attributes such as gender or ethnicity. To date, these metrics typically assume the availability and completeness of protected attribute labels of items. However, the protected attributes of individuals are rarely present, limiting the application of fair ranking metrics in large scale systems. In order to address this problem, we propose a sampling strategy and estimation technique for four fair ranking metrics. We formulate a robust and unbiased estimator which can operate even with very limited number of labeled items. We evaluate our approach using both simulated and real world data. Our experimental results demonstrate that our method can estimate this family of fair ranking metrics and provides a robust, reliable alternative to exhaustive or random data annotation.

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arXiv2021

The Benchmark Lottery

The world of empirical machine learning (ML) strongly relies on benchmarks in order to determine the relative effectiveness of different algorithms and methods. This paper proposes the notion of "a benchmark lottery" that describes the overall fragility of the ML benchmarking process. The benchmark lottery postulates that many factors, other than fundamental algorithmic superiority, may lead to a method being perceived as superior. On multiple benchmark setups that are prevalent in the ML community, we show that the relative performance of algorithms may be altered significantly simply by choosing different benchmark tasks, highlighting the fragility of the current paradigms and potential fallacious interpretation derived from benchmarking ML methods. Given that every benchmark makes a statement about what it perceives to be important, we argue that this might lead to biased progress in the community. We discuss the implications of the observed phenomena and provide recommendations on mitigating them using multiple machine learning domains and communities as use cases, including natural language processing, computer vision, information retrieval, recommender systems, and reinforcement learning.

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arXiv2021

Tip of the Tongue Known-Item Retrieval: A Case Study in Movie Identification

While current information retrieval systems are effective for known-item retrieval where the searcher provides a precise name or identifier for the item being sought, systems tend to be much less effective for cases where the searcher is unable to express a precise name or identifier. We refer to this as tip of the tongue (TOT) known-item retrieval, named after the cognitive state of not being able to retrieve an item from memory. Using movie search as a case study, we explore the characteristics of questions posed by searchers in TOT states in a community question answering website. We analyze how searchers express their information needs during TOT states in the movie domain. Specifically, what information do searchers remember about the item being sought and how do they convey this information? Our results suggest that searchers use a combination of information about: (1) the content of the item sought, (2) the context in which they previously engaged with the item, and (3) previous attempts to find the item using other resources (e.g., search engines). Additionally, searchers convey information by sometimes expressing uncertainty (i.e., hedging), opinions, emotions, and by performing relative (vs. absolute) comparisons with attributes of the item. As a result of our analysis, we believe that searchers in TOT states may require specialized query understanding methods or document representations. Finally, our preliminary retrieval experiments show the impact of each information type presented in information requests on retrieval performance.

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arXiv2020

Evaluating Stochastic Rankings with Expected Exposure

We introduce the concept of \emph{expected exposure} as the average attention ranked items receive from users over repeated samples of the same query. Furthermore, we advocate for the adoption of the principle of equal expected exposure: given a fixed information need, no item should receive more or less expected exposure than any other item of the same relevance grade. We argue that this principle is desirable for many retrieval objectives and scenarios, including topical diversity and fair ranking. Leveraging user models from existing retrieval metrics, we propose a general evaluation methodology based on expected exposure and draw connections to related metrics in information retrieval evaluation. Importantly, this methodology relaxes classic information retrieval assumptions, allowing a system, in response to a query, to produce a \emph{distribution over rankings} instead of a single fixed ranking. We study the behavior of the expected exposure metric and stochastic rankers across a variety of information access conditions, including \emph{ad hoc} retrieval and recommendation. We believe that measuring and optimizing expected exposure metrics using randomization opens a new area for retrieval algorithm development and progress.

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arXiv2020

On the Social and Technical Challenges of Web Search Autosuggestion Moderation

Past research shows that users benefit from systems that support them in their writing and exploration tasks. The autosuggestion feature of Web search engines is an example of such a system: It helps users in formulating their queries by offering a list of suggestions as they type. Autosuggestions are typically generated by machine learning (ML) systems trained on a corpus of search logs and document representations. Such automated methods can become prone to issues that result in problematic suggestions that are biased, racist, sexist or in other ways inappropriate. While current search engines have become increasingly proficient at suppressing such problematic suggestions, there are still persistent issues that remain. In this paper, we reflect on past efforts and on why certain issues still linger by covering explored solutions along a prototypical pipeline for identifying, detecting, and addressing problematic autosuggestions. To showcase their complexity, we discuss several dimensions of problematic suggestions, difficult issues along the pipeline, and why our discussion applies to the increasing number of applications beyond web search that implement similar textual suggestion features. By outlining persistent social and technical challenges in moderating web search suggestions, we provide a renewed call for action.

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arXiv2020

Analyzing and Learning from User Interactions for Search Clarification

Asking clarifying questions in response to search queries has been recognized as a useful technique for revealing the underlying intent of the query. Clarification has applications in retrieval systems with different interfaces, from the traditional web search interfaces to the limited bandwidth interfaces as in speech-only and small screen devices. Generation and evaluation of clarifying questions have been recently studied in the literature. However, user interaction with clarifying questions is relatively unexplored. In this paper, we conduct a comprehensive study by analyzing large-scale user interactions with clarifying questions in a major web search engine. In more detail, we analyze the user engagements received by clarifying questions based on different properties of search queries, clarifying questions, and their candidate answers. We further study click bias in the data, and show that even though reading clarifying questions and candidate answers does not take significant efforts, there still exist some position and presentation biases in the data. We also propose a model for learning representation for clarifying questions based on the user interaction data as implicit feedback. The model is used for re-ranking a number of automatically generated clarifying questions for a given query. Evaluation on both click data and human labeled data demonstrates the high quality of the proposed method.

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arXiv2020

Operationalizing the Legal Principle of Data Minimization for Personalization

Article 5(1)(c) of the European Union's General Data Protection Regulation (GDPR) requires that "personal data shall be [...] adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed (`data minimisation')". To date, the legal and computational definitions of `purpose limitation' and `data minimization' remain largely unclear. In particular, the interpretation of these principles is an open issue for information access systems that optimize for user experience through personalization and do not strictly require personal data collection for the delivery of basic service. In this paper, we identify a lack of a homogeneous interpretation of the data minimization principle and explore two operational definitions applicable in the context of personalization. The focus of our empirical study in the domain of recommender systems is on providing foundational insights about the (i) feasibility of different data minimization definitions, (ii) robustness of different recommendation algorithms to minimization, and (iii) performance of different minimization strategies.We find that the performance decrease incurred by data minimization might not be substantial, but that it might disparately impact different users---a finding which has implications for the viability of different formal minimization definitions. Overall, our analysis uncovers the complexities of the data minimization problem in the context of personalization and maps the remaining computational and regulatory challenges.

cs.CY↗

arXiv2020

Overview of the TREC 2019 Fair Ranking Track

The goal of the TREC Fair Ranking track was to develop a benchmark for evaluating retrieval systems in terms of fairness to different content providers in addition to classic notions of relevance. As part of the benchmark, we defined standardized fairness metrics with evaluation protocols and released a dataset for the fair ranking problem. The 2019 task focused on reranking academic paper abstracts given a query. The objective was to fairly represent relevant authors from several groups that were unknown at the system submission time. Thus, the track emphasized the development of systems which have robust performance across a variety of group definitions. Participants were provided with querylog data (queries, documents, and relevance) from Semantic Scholar. This paper presents an overview of the track, including the task definition, descriptions of the data and the annotation process, as well as a comparison of the performance of submitted systems.

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arXiv2019

Incorporating Query Term Independence Assumption for Efficient Retrieval and Ranking using Deep Neural Networks

Classical information retrieval (IR) methods, such as query likelihood and BM25, score documents independently w.r.t. each query term, and then accumulate the scores. Assuming query term independence allows precomputing term-document scores using these models---which can be combined with specialized data structures, such as inverted index, for efficient retrieval. Deep neural IR models, in contrast, compare the whole query to the document and are, therefore, typically employed only for late stage re-ranking. We incorporate query term independence assumption into three state-of-the-art neural IR models: BERT, Duet, and CKNRM---and evaluate their performance on a passage ranking task. Surprisingly, we observe no significant loss in result quality for Duet and CKNRM---and a small degradation in the case of BERT. However, by operating on each query term independently, these otherwise computationally intensive models become amenable to offline precomputation---dramatically reducing the cost of query evaluations employing state-of-the-art neural ranking models. This strategy makes it practical to use deep models for retrieval from large collections---and not restrict their usage to late stage re-ranking.

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arXiv2017

Promoting Saving for College Through Data Science

The cost of attending college has been steadily rising and in 10 years is estimated to reach $140,000 for a 4-year public university. Recent surveys estimate just over half of US families are saving for college. State-operated 529 college savings plans are an effective way for families to plan and save for future college costs, but only 3% of families currently use them. The Office of the Illinois State Treasurer (Treasurer) administers two 529 plans to help its residents save for college. In order to increase the number of families saving for college, the Treasurer and Civis Analytics used data science techniques to identify the people most likely to sign up for a college savings plan. In this paper, we will discuss the use of person matching to join accountholder data from the Treasurer to the Civis National File, as well as the use of lookalike modeling to identify new potential signups. In order to avoid reinforcing existing demographic imbalances in who saves for college, the lookalike models used were ensured to be racially and economically balanced. We will also discuss how these new signup targets were then individually served digital ads to encourage opening college savings accounts.

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