arXiv subjects

Filippo Menczer

Publications and source records attributed to Filippo Menczer.

At least 73 records · Page 4Linked to original sources

arXiv2020

An Agenda for Disinformation Research

In the 21st Century information environment, adversarial actors use disinformation to manipulate public opinion. The distribution of false, misleading, or inaccurate information with the intent to deceive is an existential threat to the United States--distortion of information erodes trust in the socio-political institutions that are the fundamental fabric of democracy: legitimate news sources, scientists, experts, and even fellow citizens. As a result, it becomes difficult for society to come together within a shared reality; the common ground needed to function effectively as an economy and a nation. Computing and communication technologies have facilitated the exchange of information at unprecedented speeds and scales. This has had countless benefits to society and the economy, but it has also played a fundamental role in the rising volume, variety, and velocity of disinformation. Technological advances have created new opportunities for manipulation, influence, and deceit. They have effectively lowered the barriers to reaching large audiences, diminishing the role of traditional mass media along with the editorial oversight they provided. The digitization of information exchange, however, also makes the practices of disinformation detectable, the networks of influence discernable, and suspicious content characterizable. New tools and approaches must be developed to leverage these affordances to understand and address this growing challenge.

cs.CY↗

arXiv2020

Social Influence and Unfollowing Accelerate the Emergence of Echo Chambers

While social media make it easy to connect with and access information from anyone, they also facilitate basic influence and unfriending mechanisms that may lead to segregated and polarized clusters known as "echo chambers." Here we study the conditions in which such echo chambers emerge by introducing a simple model of information sharing in online social networks with the two ingredients of influence and unfriending. Users can change both their opinions and social connections based on the information to which they are exposed through sharing. The model dynamics show that even with minimal amounts of influence and unfriending, the social network rapidly devolves into segregated, homogeneous communities. These predictions are consistent with empirical data from Twitter. Although our findings suggest that echo chambers are somewhat inevitable given the mechanisms at play in online social media, they also provide insights into possible mitigation strategies.

cs.CY↗

arXiv2020

Detection of Novel Social Bots by Ensembles of Specialized Classifiers

Malicious actors create inauthentic social media accounts controlled in part by algorithms, known as social bots, to disseminate misinformation and agitate online discussion. While researchers have developed sophisticated methods to detect abuse, novel bots with diverse behaviors evade detection. We show that different types of bots are characterized by different behavioral features. As a result, supervised learning techniques suffer severe performance deterioration when attempting to detect behaviors not observed in the training data. Moreover, tuning these models to recognize novel bots requires retraining with a significant amount of new annotations, which are expensive to obtain. To address these issues, we propose a new supervised learning method that trains classifiers specialized for each class of bots and combines their decisions through the maximum rule. The ensemble of specialized classifiers (ESC) can better generalize, leading to an average improvement of 56\% in F1 score for unseen accounts across datasets. Furthermore, novel bot behaviors are learned with fewer labeled examples during retraining. We deployed ESC in the newest version of Botometer, a popular tool to detect social bots in the wild, with a cross-validation AUC of 0.99.

cs.SI↗

arXiv2020

Prevalence of Low-Credibility Information on Twitter During the COVID-19 Outbreak

As the novel coronavirus spreads across the world, concerns regarding the spreading of misinformation about it are also growing. Here we estimate the prevalence of links to low-credibility information on Twitter during the outbreak, and the role of bots in spreading these links. We find that the combined volume of tweets linking to low-credibility information is comparable to the volume of New York Times articles and CDC links. Content analysis reveals a politicization of the pandemic. The majority of this content spreads via retweets. Social bots are involved in both posting and amplifying low-credibility information, although the majority of volume is generated by likely humans. Some of these accounts appear to amplify low-credibility sources in a coordinated fashion.

cs.CY↗

arXiv2020

How Twitter Data Sampling Biases U.S. Voter Behavior Characterizations

Online social media are key platforms for the public to discuss political issues. As a result, researchers have used data from these platforms to analyze public opinions and forecast election results. Recent studies reveal the existence of inauthentic actors such as malicious social bots and trolls, suggesting that not every message is a genuine expression from a legitimate user. However, the prevalence of inauthentic activities in social data streams is still unclear, making it difficult to gauge biases of analyses based on such data. In this paper, we aim to close this gap using Twitter data from the 2018 U.S. midterm elections. Hyperactive accounts are over-represented in volume samples. We compare their characteristics with those of randomly sampled accounts and self-identified voters using a fast and low-cost heuristic. We show that hyperactive accounts are more likely to exhibit various suspicious behaviors and share low-credibility information compared to likely voters. Random accounts are more similar to likely voters, although they have slightly higher chances to display suspicious behaviors. Our work provides insights into biased voter characterizations when using online observations, underlining the importance of accounting for inauthentic actors in studies of political issues based on social media data.

cs.CY↗

arXiv2020

Exposure to Social Engagement Metrics Increases Vulnerability to Misinformation

News feeds in virtually all social media platforms include engagement metrics, such as the number of times each post is liked and shared. We find that exposure to these social engagement signals increases the vulnerability of users to misinformation. This finding has important implications for the design of social media interactions in the misinformation age. To reduce the spread of misinformation, we call for technology platforms to rethink the display of social engagement metrics. Further research is needed to investigate whether and how engagement metrics can be presented without amplifying the spread of low-credibility information.

cs.CY↗

arXiv2020

Unveiling Coordinated Groups Behind White Helmets Disinformation

Propaganda, disinformation, manipulation, and polarization are the modern illnesses of a society increasingly dependent on social media as a source of news. In this paper, we explore the disinformation campaign, sponsored by Russia and allies, against the Syria Civil Defense (a.k.a. the White Helmets). We unveil coordinated groups using automatic retweets and content duplication to promote narratives and/or accounts. The results also reveal distinct promoting strategies, ranging from the small groups sharing the exact same text repeatedly, to complex "news website factories" where dozens of accounts synchronously spread the same news from multiple sites.

cs.SI↗

arXiv2019

Recency predicts bursts in the evolution of author citations

The citations process for scientific papers has been studied extensively. But while the citations accrued by authors are the sum of the citations of their papers, translating the dynamics of citation accumulation from the paper to the author level is not trivial. Here we conduct a systematic study of the evolution of author citations, and in particular their bursty dynamics. We find empirical evidence of a correlation between the number of citations most recently accrued by an author and the number of citations they receive in the future. Using a simple model where the probability for an author to receive new citations depends only on the number of citations collected in the previous 12-24 months, we are able to reproduce both the citation and burst size distributions of authors across multiple decades.

cs.DL↗

arXiv2019

Scalable and Generalizable Social Bot Detection through Data Selection

Efficient and reliable social bot classification is crucial for detecting information manipulation on social media. Despite rapid development, state-of-the-art bot detection models still face generalization and scalability challenges, which greatly limit their applications. In this paper we propose a framework that uses minimal account metadata, enabling efficient analysis that scales up to handle the full stream of public tweets of Twitter in real time. To ensure model accuracy, we build a rich collection of labeled datasets for training and validation. We deploy a strict validation system so that model performance on unseen datasets is also optimized, in addition to traditional cross-validation. We find that strategically selecting a subset of training data yields better model accuracy and generalization than exhaustively training on all available data. Thanks to the simplicity of the proposed model, its logic can be interpreted to provide insights into social bot characteristics.

cs.CY↗

arXiv2019

Massive Multi-Agent Data-Driven Simulations of the GitHub Ecosystem

Simulating and predicting planetary-scale techno-social systems poses heavy computational and modeling challenges. The DARPA SocialSim program set the challenge to model the evolution of GitHub, a large collaborative software-development ecosystem, using massive multi-agent simulations. We describe our best performing models and our agent-based simulation framework, which we are currently extending to allow simulating other planetary-scale techno-social systems. The challenge problem measured participant's ability, given 30 months of meta-data on user activity on GitHub, to predict the next months' activity as measured by a broad range of metrics applied to ground truth, using agent-based simulation. The challenge required scaling to a simulation of roughly 3 million agents producing a combined 30 million actions, acting on 6 million repositories with commodity hardware. It was also important to use the data optimally to predict the agent's next moves. We describe the agent framework and the data analysis employed by one of the winning teams in the challenge. Six different agent models were tested based on a variety of machine learning and statistical methods. While no single method proved the most accurate on every metric, the broadly most successful sampled from a stationary probability distribution of actions and repositories for each agent. Two reasons for the success of these agents were their use of a distinct characterization of each agent, and that GitHub users change their behavior relatively slowly.

cs.MA↗

arXiv2019

Arming the public with artificial intelligence to counter social bots

The increased relevance of social media in our daily life has been accompanied by efforts to manipulate online conversations and opinions. Deceptive social bots -- automated or semi-automated accounts designed to impersonate humans -- have been successfully exploited for these kinds of abuse. Researchers have responded by developing AI tools to arm the public in the fight against social bots. Here we review the literature on different types of bots, their impact, and detection methods. We use the case study of Botometer, a popular bot detection tool developed at Indiana University, to illustrate how people interact with AI countermeasures. A user experience survey suggests that bot detection has become an integral part of the social media experience for many users. However, barriers in interpreting the output of AI tools can lead to fundamental misunderstandings. The arms race between machine learning methods to develop sophisticated bots and effective countermeasures makes it necessary to update the training data and features of detection tools. We again use the Botometer case to illustrate both algorithmic and interpretability improvements of bot scores, designed to meet user expectations. We conclude by discussing how future AI developments may affect the fight between malicious bots and the public.

cs.CY↗

arXiv2019

Bot Electioneering Volume: Visualizing Social Bot Activity During Elections

It has been widely recognized that automated bots may have a significant impact on the outcomes of national events. It is important to raise public awareness about the threat of bots on social media during these important events, such as the 2018 US midterm election. To this end, we deployed a web application to help the public explore the activities of likely bots on Twitter on a daily basis. The application, called Bot Electioneering Volume (BEV), reports on the level of likely bot activities and visualizes the topics targeted by them. With this paper we release our code base for the BEV framework, with the goal of facilitating future efforts to combat malicious bots on social media.

cs.CY↗

arXiv2019

Limited individual attention and online virality of low-quality information

Social media are massive marketplaces where ideas and news compete for our attention. Previous studies have shown that quality is not a necessary condition for online virality and that knowledge about peer choices can distort the relationship between quality and popularity. However, these results do not explain the viral spread of low-quality information, such as the digital misinformation that threatens our democracy. We investigate quality discrimination in a stylized model of online social network, where individual agents prefer quality information, but have behavioral limitations in managing a heavy flow of information. We measure the relationship between the quality of an idea and its likelihood to become prevalent at the system level. We find that both information overload and limited attention contribute to a degradation in the market's discriminative power. A good tradeoff between discriminative power and diversity of information is possible according to the model. However, calibration with empirical data characterizing information load and finite attention in real social media reveals a weak correlation between quality and popularity of information. In these realistic conditions, the model predicts that high-quality information has little advantage over low-quality information.

cs.SI↗

arXiv2018

Quantifying Biases in Online Information Exposure

Our consumption of online information is mediated by filtering, ranking, and recommendation algorithms that introduce unintentional biases as they attempt to deliver relevant and engaging content. It has been suggested that our reliance on online technologies such as search engines and social media may limit exposure to diverse points of view and make us vulnerable to manipulation by disinformation. In this paper, we mine a massive dataset of Web traffic to quantify two kinds of bias: (i) homogeneity bias, which is the tendency to consume content from a narrow set of information sources, and (ii) popularity bias, which is the selective exposure to content from top sites. Our analysis reveals different bias levels across several widely used Web platforms. Search exposes users to a diverse set of sources, while social media traffic tends to exhibit high popularity and homogeneity bias. When we focus our analysis on traffic to news sites, we find higher levels of popularity bias, with smaller differences across applications. Overall, our results quantify the extent to which our choices of online systems confine us inside "social bubbles."

cs.SI↗

arXiv2018

The spread of low-credibility content by social bots

The massive spread of digital misinformation has been identified as a major global risk and has been alleged to influence elections and threaten democracies. Communication, cognitive, social, and computer scientists are engaged in efforts to study the complex causes for the viral diffusion of misinformation online and to develop solutions, while search and social media platforms are beginning to deploy countermeasures. With few exceptions, these efforts have been mainly informed by anecdotal evidence rather than systematic data. Here we analyze 14 million messages spreading 400 thousand articles on Twitter during and following the 2016 U.S. presidential campaign and election. We find evidence that social bots played a disproportionate role in amplifying low-credibility content. Accounts that actively spread articles from low-credibility sources are significantly more likely to be bots. Automated accounts are particularly active in amplifying content in the very early spreading moments, before an article goes viral. Bots also target users with many followers through replies and mentions. Humans are vulnerable to this manipulation, retweeting bots who post links to low-credibility content. Successful low-credibility sources are heavily supported by social bots. These results suggest that curbing social bots may be an effective strategy for mitigating the spread of online misinformation.

cs.SI↗

arXiv2018

Anatomy of an online misinformation network

Massive amounts of fake news and conspiratorial content have spread over social media before and after the 2016 US Presidential Elections despite intense fact-checking efforts. How do the spread of misinformation and fact-checking compete? What are the structural and dynamic characteristics of the core of the misinformation diffusion network, and who are its main purveyors? How to reduce the overall amount of misinformation? To explore these questions we built Hoaxy, an open platform that enables large-scale, systematic studies of how misinformation and fact-checking spread and compete on Twitter. Hoaxy filters public tweets that include links to unverified claims or fact-checking articles. We perform k-core decomposition on a diffusion network obtained from two million retweets produced by several hundred thousand accounts over the six months before the election. As we move from the periphery to the core of the network, fact-checking nearly disappears, while social bots proliferate. The number of users in the main core reaches equilibrium around the time of the election, with limited churn and increasingly dense connections. We conclude by quantifying how effectively the network can be disrupted by penalizing the most central nodes. These findings provide a first look at the anatomy of a massive online misinformation diffusion network.

cs.SI↗

arXiv2017

RelSifter: Scoring Triples from Type-like Relations - The Samphire Triple Scorer at WSDM Cup 2017

We present RelSifter, a supervised learning approach to the problem of assigning relevance scores to triples expressing type-like relations such as 'profession' and 'nationality.' To provide additional contextual information about individuals and relations we supplement the data provided as part of the WSDM 2017 Triple Score contest with Wikidata and DBpedia, two large-scale knowledge graphs (KG). Our hypothesis is that any type relation, i.e., a specific profession like 'actor' or 'scientist,' can be described by the set of typical "activities" of people known to have that type relation. For example, actors are known to star in movies, and scientists are known for their academic affiliations. In a KG, this information is to be found on a properly defined subset of the second-degree neighbors of the type relation. This form of local information can be used as part of a learning algorithm to predict relevance scores for new, unseen triples. When scoring 'profession' and 'nationality' triples our experiments based on this approach result in an accuracy equal to 73% and 78%, respectively. These performance metrics are roughly equivalent or only slightly below the state of the art prior to the present contest. This suggests that our approach can be effective for evaluating facts, despite the skewness in the number of facts per individual mined from KGs.

cs.IR↗

arXiv2017

Attention on Weak Ties in Social and Communication Networks

Granovetter's weak tie theory of social networks is built around two central hypotheses. The first states that strong social ties carry the large majority of interaction events; the second maintains that weak social ties, although less active, are often relevant for the exchange of especially important information (e.g., about potential new jobs in Granovetter's work). While several empirical studies have provided support for the first hypothesis, the second has been the object of far less scrutiny. A possible reason is that it involves notions relative to the nature and importance of the information that are hard to quantify and measure, especially in large scale studies. Here, we search for empirical validation of both Granovetter's hypotheses. We find clear empirical support for the first. We also provide empirical evidence and a quantitative interpretation for the second. We show that attention, measured as the fraction of interactions devoted to a particular social connection, is high on weak ties --- possibly reflecting the postulated informational purposes of such ties --- but also on very strong ties. Data from online social media and mobile communication reveal network-dependent mixtures of these two effects on the basis of a platform's typical usage. Our results establish a clear relationships between attention, importance, and strength of social links, and could lead to improved algorithms to prioritize social media content.

physics.soc-ph↗