arXiv subjects

Firoj Alam

Publications and source records attributed to Firoj Alam.

105 records · Page 6Linked to original sources

arXiv2021

Fighting the COVID-19 Infodemic in Social Media: A Holistic Perspective and a Call to Arms

With the outbreak of the COVID-19 pandemic, people turned to social media to read and to share timely information including statistics, warnings, advice, and inspirational stories. Unfortunately, alongside all this useful information, there was also a new blending of medical and political misinformation and disinformation, which gave rise to the first global infodemic. While fighting this infodemic is typically thought of in terms of factuality, the problem is much broader as malicious content includes not only fake news, rumors, and conspiracy theories, but also promotion of fake cures, panic, racism, xenophobia, and mistrust in the authorities, among others. This is a complex problem that needs a holistic approach combining the perspectives of journalists, fact-checkers, policymakers, government entities, social media platforms, and society as a whole. Taking them into account we define an annotation schema and detailed annotation instructions, which reflect these perspectives. We performed initial annotations using this schema, and our initial experiments demonstrated sizable improvements over the baselines. Now, we issue a call to arms to the research community and beyond to join the fight by supporting our crowdsourcing annotation efforts.

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arXiv2021

HumAID: Human-Annotated Disaster Incidents Data from Twitter with Deep Learning Benchmarks

Social networks are widely used for information consumption and dissemination, especially during time-critical events such as natural disasters. Despite its significantly large volume, social media content is often too noisy for direct use in any application. Therefore, it is important to filter, categorize, and concisely summarize the available content to facilitate effective consumption and decision-making. To address such issues automatic classification systems have been developed using supervised modeling approaches, thanks to the earlier efforts on creating labeled datasets. However, existing datasets are limited in different aspects (e.g., size, contains duplicates) and less suitable to support more advanced and data-hungry deep learning models. In this paper, we present a new large-scale dataset with ~77K human-labeled tweets, sampled from a pool of ~24 million tweets across 19 disaster events that happened between 2016 and 2019. Moreover, we propose a data collection and sampling pipeline, which is important for social media data sampling for human annotation. We report multiclass classification results using classic and deep learning (fastText and transformer) based models to set the ground for future studies. The dataset and associated resources are publicly available. https://crisisnlp.qcri.org/humaid_dataset.html

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arXiv2021

Sentiment Analysis of Users' Reviews on COVID-19 Contact Tracing Apps with a Benchmark Dataset

Contact tracing has been globally adopted in the fight to control the infection rate of COVID-19. Thanks to digital technologies, such as smartphones and wearable devices, contacts of COVID-19 patients can be easily traced and informed about their potential exposure to the virus. To this aim, several interesting mobile applications have been developed. However, there are ever-growing concerns over the working mechanism and performance of these applications. The literature already provides some interesting exploratory studies on the community's response to the applications by analyzing information from different sources, such as news and users' reviews of the applications. However, to the best of our knowledge, there is no existing solution that automatically analyzes users' reviews and extracts the evoked sentiments. In this work, we propose a pipeline starting from manual annotation via a crowd-sourcing study and concluding on the development and training of AI models for automatic sentiment analysis of users' reviews. In total, we employ eight different methods achieving up to an average F1-Scores 94.8% indicating the feasibility of automatic sentiment analysis of users' reviews on the COVID-19 contact tracing applications. We also highlight the key advantages, drawbacks, and users' concerns over the applications. Moreover, we also collect and annotate a large-scale dataset composed of 34,534 reviews manually annotated from the contract tracing applications of 46 distinct countries. The presented analysis and the dataset are expected to provide a baseline/benchmark for future research in the domain.

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arXiv2020

Flood Detection via Twitter Streams using Textual and Visual Features

The paper presents our proposed solutions for the MediaEval 2020 Flood-Related Multimedia Task, which aims to analyze and detect flooding events in multimedia content shared over Twitter. In total, we proposed four different solutions including a multi-modal solution combining textual and visual information for the mandatory run, and three single modal image and text-based solutions as optional runs. In the multimodal method, we rely on a supervised multimodal bitransformer model that combines textual and visual features in an early fusion, achieving a micro F1-score of .859 on the development data set. For the text-based flood events detection, we use a transformer network (i.e., pretrained Italian BERT model) achieving an F1-score of .853. For image-based solutions, we employed multiple deep models, pre-trained on both, the ImageNet and places data sets, individually and combined in an early fusion achieving F1-scores of .816 and .805 on the development set, respectively.

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arXiv2020

Sentiment Classification in Bangla Textual Content: A Comparative Study

Sentiment analysis has been widely used to understand our views on social and political agendas or user experiences over a product. It is one of the cores and well-researched areas in NLP. However, for low-resource languages, like Bangla, one of the prominent challenge is the lack of resources. Another important limitation, in the current literature for Bangla, is the absence of comparable results due to the lack of a well-defined train/test split. In this study, we explore several publicly available sentiment labeled datasets and designed classifiers using both classical and deep learning algorithms. In our study, the classical algorithms include SVM and Random Forest, and deep learning algorithms include CNN, FastText, and transformer-based models. We compare these models in terms of model performance and time-resource complexity. Our finding suggests transformer-based models, which have not been explored earlier for Bangla, outperform all other models. Furthermore, we created a weighted list of lexicon content based on the valence score per class. We then analyzed the content for high significance entries per class, in the datasets. For reproducibility, we make publicly available data splits and the ranked lexicon list. The presented results can be used for future studies as a benchmark.

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arXiv2020

Deep Learning Benchmarks and Datasets for Social Media Image Classification for Disaster Response

During a disaster event, images shared on social media helps crisis managers gain situational awareness and assess incurred damages, among other response tasks. Recent advances in computer vision and deep neural networks have enabled the development of models for real-time image classification for a number of tasks, including detecting crisis incidents, filtering irrelevant images, classifying images into specific humanitarian categories, and assessing the severity of damage. Despite several efforts, past works mainly suffer from limited resources (i.e., labeled images) available to train more robust deep learning models. In this study, we propose new datasets for disaster type detection, and informativeness classification, and damage severity assessment. Moreover, we relabel existing publicly available datasets for new tasks. We identify exact- and near-duplicates to form non-overlapping data splits, and finally consolidate them to create larger datasets. In our extensive experiments, we benchmark several state-of-the-art deep learning models and achieve promising results. We release our datasets and models publicly, aiming to provide proper baselines as well as to spur further research in the crisis informatics community.

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arXiv2020

Bangla Text Classification using Transformers

Text classification has been one of the earliest problems in NLP. Over time the scope of application areas has broadened and the difficulty of dealing with new areas (e.g., noisy social media content) has increased. The problem-solving strategy switched from classical machine learning to deep learning algorithms. One of the recent deep neural network architecture is the Transformer. Models designed with this type of network and its variants recently showed their success in many downstream natural language processing tasks, especially for resource-rich languages, e.g., English. However, these models have not been explored fully for Bangla text classification tasks. In this work, we fine-tune multilingual transformer models for Bangla text classification tasks in different domains, including sentiment analysis, emotion detection, news categorization, and authorship attribution. We obtain the state of the art results on six benchmark datasets, improving upon the previous results by 5-29% accuracy across different tasks.

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arXiv2020

Rapid Damage Assessment Using Social Media Images by Combining Human and Machine Intelligence

Rapid damage assessment is one of the core tasks that response organizations perform at the onset of a disaster to understand the scale of damage to infrastructures such as roads, bridges, and buildings. This work analyzes the usefulness of social media imagery content to perform rapid damage assessment during a real-world disaster. An automatic image processing system, which was activated in collaboration with a volunteer response organization, processed ~280K images to understand the extent of damage caused by the disaster. The system achieved an accuracy of 76% computed based on the feedback received from the domain experts who analyzed ~29K system-processed images during the disaster. An extensive error analysis reveals several insights and challenges faced by the system, which are vital for the research community to advance this line of research.

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arXiv2020

Analysis of Social Media Data using Multimodal Deep Learning for Disaster Response

Multimedia content in social media platforms provides significant information during disaster events. The types of information shared include reports of injured or deceased people, infrastructure damage, and missing or found people, among others. Although many studies have shown the usefulness of both text and image content for disaster response purposes, the research has been mostly focused on analyzing only the text modality in the past. In this paper, we propose to use both text and image modalities of social media data to learn a joint representation using state-of-the-art deep learning techniques. Specifically, we utilize convolutional neural networks to define a multimodal deep learning architecture with a modality-agnostic shared representation. Extensive experiments on real-world disaster datasets show that the proposed multimodal architecture yields better performance than models trained using a single modality (e.g., either text or image).

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arXiv2018

A Twitter Tale of Three Hurricanes: Harvey, Irma, and Maria

People increasingly use microblogging platforms such as Twitter during natural disasters and emergencies. Research studies have revealed the usefulness of the data available on Twitter for several disaster response tasks. However, making sense of social media data is a challenging task due to several reasons such as limitations of available tools to analyze high-volume and high-velocity data streams. This work presents an extensive multidimensional analysis of textual and multimedia content from millions of tweets shared on Twitter during the three disaster events. Specifically, we employ various Artificial Intelligence techniques from Natural Language Processing and Computer Vision fields, which exploit different machine learning algorithms to process the data generated during the disaster events. Our study reveals the distributions of various types of useful information that can inform crisis managers and responders as well as facilitate the development of future automated systems for disaster management.

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arXiv2018

Domain Adaptation with Adversarial Training and Graph Embeddings

The success of deep neural networks (DNNs) is heavily dependent on the availability of labeled data. However, obtaining labeled data is a big challenge in many real-world problems. In such scenarios, a DNN model can leverage labeled and unlabeled data from a related domain, but it has to deal with the shift in data distributions between the source and the target domains. In this paper, we study the problem of classifying social media posts during a crisis event (e.g., Earthquake). For that, we use labeled and unlabeled data from past similar events (e.g., Flood) and unlabeled data for the current event. We propose a novel model that performs adversarial learning based domain adaptation to deal with distribution drifts and graph based semi-supervised learning to leverage unlabeled data within a single unified deep learning framework. Our experiments with two real-world crisis datasets collected from Twitter demonstrate significant improvements over several baselines.

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arXiv2018

CrisisMMD: Multimodal Twitter Datasets from Natural Disasters

During natural and man-made disasters, people use social media platforms such as Twitter to post textual and multime- dia content to report updates about injured or dead people, infrastructure damage, and missing or found people among other information types. Studies have revealed that this on- line information, if processed timely and effectively, is ex- tremely useful for humanitarian organizations to gain situational awareness and plan relief operations. In addition to the analysis of textual content, recent studies have shown that imagery content on social media can boost disaster response significantly. Despite extensive research that mainly focuses on textual content to extract useful information, limited work has focused on the use of imagery content or the combination of both content types. One of the reasons is the lack of labeled imagery data in this domain. Therefore, in this paper, we aim to tackle this limitation by releasing a large multi-modal dataset collected from Twitter during different natural disasters. We provide three types of annotations, which are useful to address a number of crisis response and management tasks for different humanitarian organizations.

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arXiv2018

Graph Based Semi-supervised Learning with Convolution Neural Networks to Classify Crisis Related Tweets

During time-critical situations such as natural disasters, rapid classification of data posted on social networks by affected people is useful for humanitarian organizations to gain situational awareness and to plan response efforts. However, the scarcity of labeled data in the early hours of a crisis hinders machine learning tasks thus delays crisis response. In this work, we propose to use an inductive semi-supervised technique to utilize unlabeled data, which is often abundant at the onset of a crisis event, along with fewer labeled data. Specif- ically, we adopt a graph-based deep learning framework to learn an inductive semi-supervised model. We use two real-world crisis datasets from Twitter to evaluate the proposed approach. Our results show significant improvements using unlabeled data as compared to only using labeled data.

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arXiv2017

Annotating and Modeling Empathy in Spoken Conversations

Empathy, as defined in behavioral sciences, expresses the ability of human beings to recognize, understand and react to emotions, attitudes and beliefs of others. The lack of an operational definition of empathy makes it difficult to measure it. In this paper, we address two related problems in automatic affective behavior analysis: the design of the annotation protocol and the automatic recognition of empathy from spoken conversations. We propose and evaluate an annotation scheme for empathy inspired by the modal model of emotions. The annotation scheme was evaluated on a corpus of real-life, dyadic spoken conversations. In the context of behavioral analysis, we designed an automatic segmentation and classification system for empathy. Given the different speech and language levels of representation where empathy may be communicated, we investigated features derived from the lexical and acoustic spaces. The feature development process was designed to support both the fusion and automatic selection of relevant features from high dimensional space. The automatic classification system was evaluated on call center conversations where it showed significantly better performance than the baseline.

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arXiv2017

Automatic Image Filtering on Social Networks Using Deep Learning and Perceptual Hashing During Crises

The extensive use of social media platforms, especially during disasters, creates unique opportunities for humanitarian organizations to gain situational awareness and launch relief operations accordingly. In addition to the textual content, people post overwhelming amounts of imagery data on social networks within minutes of a disaster hit. Studies point to the importance of this online imagery content for emergency response. Despite recent advances in the computer vision field, automatic processing of the crisis-related social media imagery data remains a challenging task. It is because a majority of which consists of redundant and irrelevant content. In this paper, we present an image processing pipeline that comprises de-duplication and relevancy filtering mechanisms to collect and filter social media image content in real-time during a crisis event. Results obtained from extensive experiments on real-world crisis datasets demonstrate the significance of the proposed pipeline for optimal utilization of both human and machine computing resources.

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