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Fred Heiding

Publications and source records attributed to Fred Heiding.

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Evaluating AI Models' Capability to Automate Voice Phishing Attacks

Voice phishing (vishing) attacks have traditionally been limited by the need for human operators. The rapid emergence of high-quality AI voice synthesis and large language models (LLMs) reduces this bottleneck and enables scalable, automated scams. In this paper, we conduct a large-scale survey experiment (N=4100) and qualitative interviews (N=12) to assess U.S. adults' susceptibility to AI-powered voice phishing attacks. Participants were exposed to audio recordings or transcripts of scam scenarios generated using leading voice models such as Llama Full Duplex (Llama FD), Sesame, Gemini, OAI AVM, Play$.$AI, and ElevenLabs and the corresponding human baselines. The results show high compliance rates. Up to 36% of participants would or might comply with phishing requests in the "relative-in-distress" category. Overall compliance rate across all five scam categories was 16.5%, a striking figure given the low cost and high scalability of AI-automated voice phishing. Caller persuasiveness was the strongest predictor of compliance and certain models (most notably Sesame) achieved ratings comparable to human voices, or sometimes even slightly surpassing them. Our economic analysis suggests that while human-operated vishing is unprofitable at US wages, AI-powered vishing appears to be economically viable for several models. The primary risk of present-day AI-enabled vishing thus lies in the economics of automation rather than novel or "superhuman" persuasive techniques, though these cannot be ruled out for future systems. This raises significant concerns for the design of AI systems, consumer protection, and model release policies.

cs.CR

Manipulation Is Task-Dependent: A Multi-Axis, Multi-Environment Evaluation of Frontier LLMs

We evaluate manipulative behavior in six frontier language models across six environments, ranging from negotiation tasks to agentic workflows, resulting in 13{,}590 individual scenarios. Manipulation rates are measured across three axes: framing (mandate honesty or permit manipulation), incentive structure (from no incentives to substantial ones), and task difficulty. Existing benchmarks typically vary a single axis within a single environment, an approach our results show is insufficient. We rank models by manipulation rate and find Spearman rank correlations across environments average $\rho = 0.055$, indicating manipulative tendencies in one task do not necessarily predict those in another. Additionally, we find the axis that drives manipulation varies across different environments. In environments where models are incentivized to misrepresent future actions, instructional framing and structurally binding incentives are the primary drivers; in environments where models are incentivized to misrepresent a ground truth, task difficulty dominates. This split was identified in five environments and validated against a sixth held-out environment. Together, these findings illustrate the importance of rigorous multi-dimensional evaluations when measuring manipulative propensities.

cs.MA

Toward Quantitative Modeling of Cybersecurity Risks Due to AI Misuse

Advanced AI systems offer substantial benefits but also introduce risks. In 2025, AI-enabled cyber offense has emerged as a concrete example. This technical report applies a quantitative risk modeling methodology (described in full in a companion paper) to this domain. We develop nine detailed cyber risk models that allow analyzing AI uplift as a function of AI benchmark performance. Each model decomposes attacks into steps using the MITRE ATT&CK framework and estimates how AI affects the number of attackers, attack frequency, probability of success, and resulting harm to determine different types of uplift. To produce these estimates with associated uncertainty, we employ both human experts, via a Delphi study, as well as LLM-based simulated experts, both mapping benchmark scores (from Cybench and BountyBench) to risk model factors. Individual estimates are aggregated through Monte Carlo simulation. The results indicate systematic uplift in attack efficacy, speed, and target reach, with different mechanisms of uplift across risk models. We aim for our quantitative risk modeling to fulfill several aims: to help cybersecurity teams prioritize mitigations, AI evaluators design benchmarks, AI developers make more informed deployment decisions, and policymakers obtain information to set risk thresholds. Similar goals drove the shift from qualitative to quantitative assessment over time in other high-risk industries, such as nuclear power. We propose this methodology and initial application attempt as a step in that direction for AI risk management. While our estimates carry significant uncertainty, publishing detailed quantified results can enable experts to pinpoint exactly where they disagree. This helps to collectively refine estimates, something that cannot be done with qualitative assessments alone.

cs.CY

Can AI Models be Jailbroken to Phish Elderly Victims? An End-to-End Evaluation

We present an end-to-end demonstration of how attackers can exploit AI safety failures to harm vulnerable populations: from jailbreaking LLMs to generate phishing content, to deploying those messages against real targets, to successfully compromising elderly victims. We systematically evaluated safety guardrails across six frontier LLMs spanning four attack categories, revealing critical failures where several models exhibited near-complete susceptibility to certain attack vectors. In a human validation study with 108 senior volunteers, AI-generated phishing emails successfully compromised 11\% of participants. Our work uniquely demonstrates the complete attack pipeline targeting elderly populations, highlighting that current AI safety measures fail to protect those most vulnerable to fraud. Beyond generating phishing content, LLMs enable attackers to overcome language barriers and conduct multi-turn trust-building conversations at scale, fundamentally transforming fraud economics. While some providers report voluntary counter-abuse efforts, we argue these remain insufficient.

cs.CR

Evaluating Large Language Models' Capability to Launch Fully Automated Spear Phishing Campaigns: Validated on Human Subjects

In this paper, we evaluate the capability of large language models to conduct personalized phishing attacks and compare their performance with human experts and AI models from last year. We include four email groups with a combined total of 101 participants: A control group of arbitrary phishing emails, which received a click-through rate (recipient pressed a link in the email) of 12%, emails generated by human experts (54% click-through), fully AI-automated emails 54% (click-through), and AI emails utilizing a human-in-the-loop (56% click-through). Thus, the AI-automated attacks performed on par with human experts and 350% better than the control group. The results are a significant improvement from similar studies conducted last year, highlighting the increased deceptive capabilities of AI models. Our AI-automated emails were sent using a custom-built tool that automates the entire spear phishing process, including information gathering and creating personalized vulnerability profiles for each target. The AI-gathered information was accurate and useful in 88% of cases and only produced inaccurate profiles for 4% of the participants. We also use language models to detect the intention of emails. Claude 3.5 Sonnet scored well above 90% with low false-positive rates and detected several seemingly benign emails that passed human detection. Lastly, we analyze the economics of phishing, highlighting how AI enables attackers to target more individuals at lower cost and increase profitability by up to 50 times for larger audiences.

cs.CR