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Gabriella Waters

Publications and source records attributed to Gabriella Waters.

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Real-World AI Evaluation: How FRAME Generates Systematic Evidence to Resolve the Decision-Maker's Dilemma

Organizational leaders are being asked to make high-stakes decisions about AI deployment without dependable evidence of what these systems actually do in the environments they oversee. The predominant AI evaluation ecosystem yields scalable but abstract metrics that reflect the priorities of model development. By smoothing over the heterogeneity of real-world use, these model-centric approaches obscure how behavior varies across users, workflows, and settings, and rarely show where risk and value accumulate in practice. More user-centric studies reveal rich contextual detail, yet are fragmented, small-scale and loosely coupled to the mechanisms that shape model behavior. The Forum for Real-World AI Measurement and Evaluation (FRAME) aims to address this gap by combining large-scale trials of AI systems with structured observation of how they are used in context, the outcomes they generate, and how those outcomes arise. By tracing the path from an AI system's output through its practical use and downstream effects, FRAME turns the heterogeneity of AI-in-use into a measurable signal rather than a trade-off for achieving scale. The Forum establishes two core assets to achieve this: a Testing Sandbox that captures AI-in-use under real workflows at scale and a Metrics Hub that translates those traces into actionable indicators.

cs.CY

CIRCLE: A Framework for Evaluating AI from a Real-World Lens

This paper proposes CIRCLE, a six-stage, lifecycle-based framework to bridge the reality gap between model-centric performance metrics and AI's materialized outcomes in deployment. Current approaches such as MLOps frameworks and AI model benchmarks offer detailed insights into system stability and model capabilities, but they do not provide decision-makers outside the AI stack with systematic evidence of how these systems actually behave in real-world contexts or affect their organizations over time. CIRCLE operationalizes the Validation phase of TEVV (Test, Evaluation, Verification, and Validation) by formalizing the translation of stakeholder concerns outside the stack into measurable signals. Unlike participatory design, which often remains localized, or algorithmic audits, which are often retrospective, CIRCLE provides a structured, prospective protocol for linking context-sensitive qualitative insights to scalable quantitative metrics. By integrating methods such as field testing, red teaming, and longitudinal studies into a coordinated pipeline, CIRCLE produces systematic knowledge: evidence that is comparable across sites yet sensitive to local context. This, in turn, can enable governance based on materialized downstream effects rather than theoretical capabilities.

cs.AI

A Comparative Simulation Study of the Fairness and Accuracy of Predictive Policing Systems in Baltimore City

There are ongoing discussions about predictive policing systems, such as those deployed in Los Angeles, California and Baltimore, Maryland, being unfair, for example, by exhibiting racial bias. Studies found that unfairness may be due to feedback loops and being trained on historically biased recorded data. However, comparative studies on predictive policing systems are few and are not sufficiently comprehensive. In this work, we perform a comprehensive comparative simulation study on the fairness and accuracy of predictive policing technologies in Baltimore. Our results suggest that the situation around bias in predictive policing is more complex than was previously assumed. While predictive policing exhibited bias due to feedback loops as was previously reported, we found that the traditional alternative, hot spots policing, had similar issues. Predictive policing was found to be more fair and accurate than hot spots policing in the short term, although it amplified bias faster, suggesting the potential for worse long-run behavior. In Baltimore, in some cases the bias in these systems tended toward over-policing in White neighborhoods, unlike in previous studies. Overall, this work demonstrates a methodology for city-specific evaluation and behavioral-tendency comparison of predictive policing systems, showing how such simulations can reveal inequities and long-term tendencies.

cs.LG

Uncanny or Not? Perceptions of AI-Generated Faces in Autism

As artificial intelligence (AI) systems become increasingly sophisticated at generating synthetic human faces, understanding how these images are perceived across diverse populations is important. This study investigates how autistic individuals/individuals with autism perceive AI-generated faces, focusing on the uncanny valley effect. Using a qualitative approach, we analyzed discussions from the r/autism community on Reddit to explore how autistic participants/participants with autism describe their experiences with AI-generated faces and the uncanny valley phenomenon. The findings suggest that autistic people/people with autism may experience the uncanny valley differently, often reporting stronger discomfort with real human faces than with artificial ones. This research contributes to our understanding of visual perception in autism and has implications for the development of inclusive AI systems and assistive technologies.

cs.HC

Testing, Evaluation, Verification and Validation (TEVV) of Digital Twins: A Comprehensive Framework

Digital twins have emerged as a powerful technology for modeling and simulating complex systems across various domains (Fuller et al., 2020; Tao et al., 2019). As virtual representations of physical assets, processes, or systems, digital twins enable real-time monitoring, predictive analysis, and optimization. However, as digital twins become more sophisticated and integral to decision-making processes, ensuring their accuracy, reliability, and ethical implementation is essential. This paper presents a comprehensive framework for the Testing, Evaluation, Verification and Validation (TEVV) of digital twins to address the unique challenges posed by these dynamic and complex virtual models.

cs.SE

Reality Check: A New Evaluation Ecosystem Is Necessary to Understand AI's Real World Effects

Conventional AI evaluation approaches concentrated within the AI stack exhibit systemic limitations for exploring, navigating and resolving the human and societal factors that play out in real world deployment such as in education, finance, healthcare, and employment sectors. AI capability evaluations can capture detail about first-order effects, such as whether immediate system outputs are accurate, or contain toxic, biased or stereotypical content, but AI's second-order effects, i.e. any long-term outcomes and consequences that may result from AI use in the real world, have become a significant area of interest as the technology becomes embedded in our daily lives. These secondary effects can include shifts in user behavior, societal, cultural and economic ramifications, workforce transformations, and long-term downstream impacts that may result from a broad and growing set of risks. This position paper argues that measuring the indirect and secondary effects of AI will require expansion beyond static, single-turn approaches conducted in silico to include testing paradigms that can capture what actually materializes when people use AI technology in context. Specifically, we describe the need for data and methods that can facilitate contextual awareness and enable downstream interpretation and decision making about AI's secondary effects, and recommend requirements for a new ecosystem.

cs.CY

AI Biases as Asymmetries: A Review to Guide Practice

The understanding of bias in AI is currently undergoing a revolution. Initially understood as errors or flaws, biases are increasingly recognized as integral to AI systems and sometimes preferable to less biased alternatives. In this paper, we review the reasons for this changed understanding and provide new guidance on two questions: First, how should we think about and measure biases in AI systems, consistent with the new understanding? Second, what kinds of bias in an AI system should we accept or even amplify, and what kinds should we minimize or eliminate, and why? The key to answering both questions, we argue, is to understand biases as "violations of a symmetry standard" (following Kelly). We distinguish three main types of asymmetry in AI systems-error biases, inequality biases, and process biases-and highlight places in the pipeline of AI development and application where bias of each type is likely to be good, bad, or inevitable.

cs.CY

Bias Neutralization Framework: Measuring Fairness in Large Language Models with Bias Intelligence Quotient (BiQ)

The burgeoning influence of Large Language Models (LLMs) in shaping public discourse and decision-making underscores the imperative to address inherent biases within these AI systems. In the wake of AI's expansive integration across sectors, addressing racial bias in LLMs has never been more critical. This paper introduces a novel framework called Comprehensive Bias Neutralization Framework (CBNF) which embodies an innovative approach to quantifying and mitigating biases within LLMs. Our framework combines the Large Language Model Bias Index (LLMBI) [Oketunji, A., Anas, M., Saina, D., (2023)] and Bias removaL with No Demographics (BLIND) [Orgad, H., Belinkov, Y. (2023)] methodologies to create a new metric called Bias Intelligence Quotient (BiQ)which detects, measures, and mitigates racial bias in LLMs without reliance on demographic annotations. By introducing a new metric called BiQ that enhances LLMBI with additional fairness metrics, CBNF offers a multi-dimensional metric for bias assessment, underscoring the necessity of a nuanced approach to fairness in AI [Mehrabi et al., 2021]. This paper presents a detailed analysis of Latimer AI (a language model incrementally trained on black history and culture) in comparison to ChatGPT 3.5, illustrating Latimer AI's efficacy in detecting racial, cultural, and gender biases through targeted training and refined bias mitigation strategies [Latimer & Bender, 2023].

cs.CL