arXiv subjects

Garreth W. Tigwell

Publications and source records attributed to Garreth W. Tigwell.

7 recordsLinked to original sources

arXiv2026

How University Disability Services Professionals Write Image Descriptions for HCI Figures Using Generative AI

Disability Services Office (DSO) professionals at higher education institutions write alt text for visual content. However, due to the complexity of visual content, such as HCI figures in research publications, DSO professionals can struggle to write high-quality alt text if they lack subject expertise. Generative AI has shown potential for understanding figures and writing descriptions, yet its support for DSO professionals remains underexplored, and few studies evaluate the quality of AI-assisted alt text. In this work, we conducted two studies: first, we investigated generative AI support for writing alt text for HCI figures with 12 DSO professionals. Second, we recruited 11 HCI experts to evaluate the alt text written by DSO professionals. Findings show that alt text written solely by DSO professionals has lower quality than alt text written with AI assistance. AI assistance also helped DSO professionals write alt text more quickly and with greater confidence; however, they reported inefficacy in interactions with the AI. Our work contributes to research on AI support for non-subject-expert accessibility professionals.

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arXiv2026

ColorA11Y: Enhancing Creative Design Workflows with Just-in-Time Color Accessibility Recommendations

Effective color contrast in visual design is essential for content accessibility. While existing tools can identify contrast issues, they often operate in isolation from design workflows or are used as an afterthought. We present ColorA11Y, a system that supports designers in creating accessible content by providing just-in-time feedback and actionable recommendations throughout the authoring process to meet accessibility color contrast guidelines. Our system analyzes the visual properties of text and background elements and offers recommended changes, including text color adjustments, background modifications, and opacity changes. Through two user studies, we evaluate ColorA11Y's effectiveness. A user preference study (n=40) revealed varying effectiveness of different recommendations based on design context, while a qualitative study with designers (n=8) indicated a more seamless workflow experience in comparison to a baseline using a color contrast checker. This work advances a born-accessible approach to design, where accessibility considerations are seamlessly integrated into the creative process rather than treated as an afterthought.

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arXiv2026

Understanding How International Students in the U.S. Are Using Conversational AI to Support Cross-Cultural Adaptation

Moving to a new culture and adapting to a new life, as an international student, can be a stressful experience. In the US, international students face unique overlapping challenges, yet the current support ecosystem, including university support systems and informal social networks, remains largely fragmented. While conversational AI has emerged as a tool used by many (e.g., generative AI chatbots like ChatGPT and Google Gemini), we do not have a clear understanding of how international students adopt and perceive these technologies as support tools. We conducted a survey study (n=60) to map the relationship between international students' challenges and AI adoption patterns, followed by an interview study with 14 participants to identify the underlying motivations and boundaries of use. Our findings show that AI is perceived as a first-aid tool for immediate challenges, however, there is an interest in transforming AI from a tool for short-term help into a long-term support companion. By identifying where and how AI can provide long-term support, and where it is insufficient, we contribute recommendations for creating AI-powered support tailored to the unique needs of international students.

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arXiv2025

Access InContext: Futuring Accessible Prototyping Tools and Methods

The popularity of accessibility research has grown recently, improving digital inclusion for people with disabilities. However, researchers, including those who have disabilities, have attempted to include people with disabilities in all aspects of design, and they have identified a myriad of practical accessibility barriers posed by tools and methods leveraged by human-computer interaction (HCI) researchers during prototyping. To build a more inclusive technological landscape, we must question the effectiveness of existing prototyping tools and methods, repurpose/retrofit existing resources, and build new tools and methods to support the participation of both researchers and people with disabilities within the prototyping design process of novel technologies. This full-day workshop at CHI 2025 will provide a platform for HCI researchers, designers, and practitioners to discuss barriers and opportunities for creating accessible prototyping and promote hands-on ideation and fabrication exercises aimed at futuring accessible prototyping.

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arXiv2021

Accessibility Across Borders

Since prior work has identified that cultural differences influence user design preferences and interaction methods, as well as emphasizing the need to reflect on the appropriateness of popular HCI principles, we believe that it is equally important to apply this inquiry to digital accessibility and how accessibility fits within the design process around the world. Our long-term plan is to build upon work in this area by investigating how digital designers in different parts of the world consider accessibility and whether current accessibility resources (often developed in the west) meet or conflict with their approach to design.

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arXiv2019

Proceedings of the CHI'19 Workshop: Addressing the Challenges of Situationally-Induced Impairments and Disabilities in Mobile Interaction

Situationally-induced impairments and disabilities (SIIDs) make it difficult for users of interactive computing systems to perform tasks due to context (e.g., listening to a phone call when in a noisy crowd) rather than a result of a congenital or acquired impairment (e.g., hearing damage). SIIDs are a great concern when considering the ubiquitousness of technology in a wide range of contexts. Considering our daily reliance on technology, and mobile technology in particular, it is increasingly important that we fully understand and model how SIIDs occur. Similarly, we must identify appropriate methods for sensing and adapting technology to reduce the effects of SIIDs. In this workshop, we will bring together researchers working on understanding, sensing, modelling, and adapting technologies to ameliorate the effects of SIIDs. This workshop will provide a venue to identify existing research gaps, new directions for future research, and opportunities for future collaboration.

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arXiv2017

Beyond Accessibility: Lifting Perceptual Limitations for Everyone

We propose that accessibility research can lay the foundation for technology that can be used to augment the perception of everyone. To show how this can be achieved, we present three case studies of our research in which we demonstrate our approaches for impaired colour vision, situational visual impairments and situational hearing impairment.

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