arXiv subjects

Geetanjali Aich

Publications and source records attributed to Geetanjali Aich.

2 recordsLinked to original sources

arXiv2026

"I had nobody to turn to": Why LGBTQ+ People Choose (Not) to Use AI Chatbots for Personal Health and Relationship Advice

While there is an abundance of research into large language model (LLM) biases against LGBTQ+ communities, far less research has examined how and why LGBTQ+ people choose to make use of AI chatbots. In this work, we examine how LGBTQ+ people choose (not) to use AI chatbots across three domains in which LGBTQ+ users have unique needs: relationship support, mental health support, and gender or sexual health support. We surveyed 73 people (60 LGBTQ+; 13 non-LGBTQ+) on how they interact with AI chatbots and find that participants' access to external resources, privacy concerns, and perceptions of chatbot capabilities shape whether and how they choose to make use of AI chatbots. For instance, some LGBTQ+ participants felt that chatbots might actually be less biased against LGBTQ+ people than the people they know offline. We also find that LGBTQ+ participants report using AI chatbots less frequently than non-LGBTQ+ participants across 15 specific personal health and relationship advice scenarios, citing concerns about AI sycophancy and adverse cognitive side-effects. Recognizing AI chatbots as vital (albeit imperfect) resources for LGBTQ+ people, we recommend researchers consider systemic issues that drive users to AI chatbots and design technologies (AI or otherwise) that prioritize privacy, anonymity, and real human connection.

cs.HC↗

arXiv2026

Queer NLP: A Critical Survey on Literature Gaps, Biases and Trends

Natural language processing (NLP) technologies are rapidly reshaping how language is created, processed, and interpreted by humans. With current and potential applications in hiring, law, healthcare, and other areas that impact people's lives, understanding and mitigating harms towards marginalized groups is critical. In this survey, we examine NLP research papers that explicitly address the relationship between LGBTQIA+ communities and NLP technologies. We systematically review all such papers published in the ACL Anthology up until February 2026 (n=122), to answer the following research questions: (1) What are current research trends? (2) What gaps exist in terms of topics and methods? (3) What areas are open for future work? We find that while the number of papers on queer NLP has grown within the last few years, most papers take a reactive rather than a proactive approach, focusing on shortcomings of existing systems rather than creating new solutions. Our survey uncovers many opportunities for future work, especially regarding stakeholder involvement, intersectionality, interdisciplinarity, and languages other than English. We also offer an outlook from a queer studies perspective, highlighting understudied topics and blind spots in the harms addressed in NLP papers. Beyond being a roadmap of what has been done, this survey is a call to action for work towards more just and inclusive NLP technologies.

cs.CY↗