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Ghanshyam Verma

Publications and source records attributed to Ghanshyam Verma.

3 recordsLinked to original sources

KGCaRe: Explainable Complex Conditional Question Answering using Automatic Knowledge Graph Construction and Context Retrieval with LLMs

Answering complex conditional questions using Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) remains a challenge, particularly in domain-specific contexts where general-purpose LLMs and RAG tend to underperform. We hypothesize that augmenting RAG with unstructured and structured knowledge, extracted from both documents and knowledge graphs (KGs), can improve reasoning and answer accuracy for such tasks. To test this, we propose KGCaRe, a hybrid approach that combines neural retrieval with symbolic reasoning over LLM-generated KGs. KGCaRe constructs a KG from documents using a multi-prompt extraction strategy and stores it in a graph database. Simultaneously, the documents are embedded into a vector store to enable neural retrieval. KGCaRe performs innovative iterative graph traversal guided by the LLM to extract relevant triples, prune irrelevant information, and uses additional clue entities to traverse the graph again if the initial traversal does not provide satisfactory context to generate the answer. The relevant triples extracted from the KG in path form, along with semantically retrieved text passages, are then fed into custom KGCaRe prompts to generate answers to the complex conditional questions with explanations. We evaluate KGCaRe on two complex conditional QA datasets. Our results on these datasets show that KGCaRe consistently outperforms existing baselines, including Vanilla LLM, Code Prompt, Text Prompt, Think-on-Graph, Vanilla RAG, and HybridContextQA, across multiple LLMs such as Mistral, Mixtral, GPT-3.5, and GPT-4o. We publicly release the software pipeline that we developed to implement the proposed KGCaRe approach.

cs.CL

Mitigating Hallucination in Large Language Models (LLMs): An Application-Oriented Survey on RAG, Reasoning, and Agentic Systems

Hallucination remains one of the key obstacles to the reliable deployment of large language models (LLMs), particularly in real-world applications. Among various mitigation strategies, Retrieval-Augmented Generation (RAG) and reasoning enhancement have emerged as two of the most effective and widely adopted approaches, marking a shift from merely suppressing hallucinations to balancing creativity and reliability. However, their synergistic potential and underlying mechanisms for hallucination mitigation have not yet been systematically examined. This survey adopts an application-oriented perspective of capability enhancement to analyze how RAG, reasoning enhancement, and their integration in Agentic Systems mitigate hallucinations. We propose a taxonomy distinguishing knowledge-based and logic-based hallucinations, systematically examine how RAG and reasoning address each, and present a unified framework supported by real-world applications, evaluations, and benchmarks.

cs.CL

Empowering recommender systems using automatically generated Knowledge Graphs and Reinforcement Learning

Personalized recommender systems play a crucial role in direct marketing, particularly in financial services, where delivering relevant content can enhance customer engagement and promote informed decision-making. This study explores interpretable knowledge graph (KG)-based recommender systems by proposing two distinct approaches for personalized article recommendations within a multinational financial services firm. The first approach leverages Reinforcement Learning (RL) to traverse a KG constructed from both structured (tabular) and unstructured (textual) data, enabling interpretability through Path Directed Reasoning (PDR). The second approach employs the XGBoost algorithm, with post-hoc explainability techniques such as SHAP and ELI5 to enhance transparency. By integrating machine learning with automatically generated KGs, our methods not only improve recommendation accuracy but also provide interpretable insights, facilitating more informed decision-making in customer relationship management.

cs.IR