arXiv subjects

Giuseppe Riccardi

Publications and source records attributed to Giuseppe Riccardi.

33 records · Page 2Linked to original sources

arXiv2022

What can Speech and Language Tell us About the Working Alliance in Psychotherapy

We are interested in the problem of conversational analysis and its application to the health domain. Cognitive Behavioral Therapy is a structured approach in psychotherapy, allowing the therapist to help the patient to identify and modify the malicious thoughts, behavior, or actions. This cooperative effort can be evaluated using the Working Alliance Inventory Observer-rated Shortened - a 12 items inventory covering task, goal, and relationship - which has a relevant influence on therapeutic outcomes. In this work, we investigate the relation between this alliance inventory and the spoken conversations (sessions) between the patient and the psychotherapist. We have delivered eight weeks of e-therapy, collected their audio and video call sessions, and manually transcribed them. The spoken conversations have been annotated and evaluated with WAI ratings by professional therapists. We have investigated speech and language features and their association with WAI items. The feature types include turn dynamics, lexical entrainment, and conversational descriptors extracted from the speech and language signals. Our findings provide strong evidence that a subset of these features are strong indicators of working alliance. To the best of our knowledge, this is the first and a novel study to exploit speech and language for characterising working alliance.

cs.CL↗

arXiv2021

Detecting Emotion Carriers by Combining Acoustic and Lexical Representations

Personal narratives (PN) - spoken or written - are recollections of facts, people, events, and thoughts from one's own experience. Emotion recognition and sentiment analysis tasks are usually defined at the utterance or document level. However, in this work, we focus on Emotion Carriers (EC) defined as the segments (speech or text) that best explain the emotional state of the narrator ("loss of father", "made me choose"). Once extracted, such EC can provide a richer representation of the user state to improve natural language understanding and dialogue modeling. In previous work, it has been shown that EC can be identified using lexical features. However, spoken narratives should provide a richer description of the context and the users' emotional state. In this paper, we leverage word-based acoustic and textual embeddings as well as early and late fusion techniques for the detection of ECs in spoken narratives. For the acoustic word-level representations, we use Residual Neural Networks (ResNet) pretrained on separate speech emotion corpora and fine-tuned to detect EC. Experiments with different fusion and system combination strategies show that late fusion leads to significant improvements for this task.

cs.CL↗

arXiv2021

Interpretable SincNet-based Deep Learning for Emotion Recognition from EEG brain activity

Machine learning methods, such as deep learning, show promising results in the medical domain. However, the lack of interpretability of these algorithms may hinder their applicability to medical decision support systems. This paper studies an interpretable deep learning technique, called SincNet. SincNet is a convolutional neural network that efficiently learns customized band-pass filters through trainable sinc-functions. In this study, we use SincNet to analyze the neural activity of individuals with Autism Spectrum Disorder (ASD), who experience characteristic differences in neural oscillatory activity. In particular, we propose a novel SincNet-based neural network for detecting emotions in ASD patients using EEG signals. The learned filters can be easily inspected to detect which part of the EEG spectrum is used for predicting emotions. We found that our system automatically learns the high-$α$ (9-13 Hz) and $β$ (13-30 Hz) band suppression often present in individuals with ASD. This result is consistent with recent neuroscience studies on emotion recognition, which found an association between these band suppressions and the behavioral deficits observed in individuals with ASD. The improved interpretability of SincNet is achieved without sacrificing performance in emotion recognition.

eess.SP↗

arXiv2021

Emotion Carrier Recognition from Personal Narratives

Personal Narratives (PN) - recollections of facts, events, and thoughts from one's own experience - are often used in everyday conversations. So far, PNs have mainly been explored for tasks such as valence prediction or emotion classification (e.g. happy, sad). However, these tasks might overlook more fine-grained information that could prove to be relevant for understanding PNs. In this work, we propose a novel task for Narrative Understanding: Emotion Carrier Recognition (ECR). Emotion carriers, the text fragments that carry the emotions of the narrator (e.g. loss of a grandpa, high school reunion), provide a fine-grained description of the emotion state. We explore the task of ECR in a corpus of PNs manually annotated with emotion carriers and investigate different machine learning models for the task. We propose evaluation strategies for ECR including metrics that can be appropriate for different tasks.

cs.CL↗

arXiv2020

Is this Dialogue Coherent? Learning from Dialogue Acts and Entities

In this work, we investigate the human perception of coherence in open-domain dialogues. In particular, we address the problem of annotating and modeling the coherence of next-turn candidates while considering the entire history of the dialogue. First, we create the Switchboard Coherence (SWBD-Coh) corpus, a dataset of human-human spoken dialogues annotated with turn coherence ratings, where next-turn candidate utterances ratings are provided considering the full dialogue context. Our statistical analysis of the corpus indicates how turn coherence perception is affected by patterns of distribution of entities previously introduced and the Dialogue Acts used. Second, we experiment with different architectures to model entities, Dialogue Acts and their combination and evaluate their performance in predicting human coherence ratings on SWBD-Coh. We find that models combining both DA and entity information yield the best performances both for response selection and turn coherence rating.

cs.CL↗

arXiv2020

Annotation of Emotion Carriers in Personal Narratives

We are interested in the problem of understanding personal narratives (PN) - spoken or written - recollections of facts, events, and thoughts. In PN, emotion carriers are the speech or text segments that best explain the emotional state of the user. Such segments may include entities, verb or noun phrases. Advanced automatic understanding of PNs requires not only the prediction of the user emotional state but also to identify which events (e.g. "the loss of relative" or "the visit of grandpa") or people ( e.g. "the old group of high school mates") carry the emotion manifested during the personal recollection. This work proposes and evaluates an annotation model for identifying emotion carriers in spoken personal narratives. Compared to other text genres such as news and microblogs, spoken PNs are particularly challenging because a narrative is usually unstructured, involving multiple sub-events and characters as well as thoughts and associated emotions perceived by the narrator. In this work, we experiment with annotating emotion carriers from speech transcriptions in the Ulm State-of-Mind in Speech (USoMS) corpus, a dataset of German PNs. We believe this resource could be used for experiments in the automatic extraction of emotion carriers from PN, a task that could provide further advancements in narrative understanding.

cs.CL↗

arXiv2019

Affective Behaviour Analysis of On-line User Interactions: Are On-line Support Groups more Therapeutic than Twitter?

The increase in the prevalence of mental health problems has coincided with a growing popularity of health related social networking sites. Regardless of their therapeutic potential, On-line Support Groups (OSGs) can also have negative effects on patients. In this work we propose a novel methodology to automatically verify the presence of therapeutic factors in social networking websites by using Natural Language Processing (NLP) techniques. The methodology is evaluated on On-line asynchronous multi-party conversations collected from an OSG and Twitter. The results of the analysis indicate that therapeutic factors occur more frequently in OSG conversations than in Twitter conversations. Moreover, the analysis of OSG conversations reveals that the users of that platform are supportive, and interactions are likely to lead to the improvement of their emotional state. We believe that our method provides a stepping stone towards automatic analysis of emotional states of users of online platforms. Possible applications of the method include provision of guidelines that highlight potential implications of using such platforms on users' mental health, and/or support in the analysis of their impact on specific individuals.

cs.HC↗

arXiv2019

Active Annotation: bootstrapping annotation lexicon and guidelines for supervised NLU learning

Natural Language Understanding (NLU) models are typically trained in a supervised learning framework. In the case of intent classification, the predicted labels are predefined and based on the designed annotation schema while the labelling process is based on a laborious task where annotators manually inspect each utterance and assign the corresponding label. We propose an Active Annotation (AA) approach where we combine an unsupervised learning method in the embedding space, a human-in-the-loop verification process, and linguistic insights to create lexicons that can be open categories and adapted over time. In particular, annotators define the y-label space on-the-fly during the annotation using an iterative process and without the need for prior knowledge about the input data. We evaluate the proposed annotation paradigm in a real use-case NLU scenario. Results show that our Active Annotation paradigm achieves accurate and higher quality training data, with an annotation speed of an order of magnitude higher with respect to the traditional human-only driven baseline annotation methodology.

cs.CL↗

arXiv2019

Modeling user context for valence prediction from narratives

Automated prediction of valence, one key feature of a person's emotional state, from individuals' personal narratives may provide crucial information for mental healthcare (e.g. early diagnosis of mental diseases, supervision of disease course, etc.). In the Interspeech 2018 ComParE Self-Assessed Affect challenge, the task of valence prediction was framed as a three-class classification problem using 8 seconds fragments from individuals' narratives. As such, the task did not allow for exploring contextual information of the narratives. In this work, we investigate the intrinsic information from multiple narratives recounted by the same individual in order to predict their current state-of-mind. Furthermore, with generalizability in mind, we decided to focus our experiments exclusively on textual information as the public availability of audio narratives is limited compared to text. Our hypothesis is, that context modeling might provide insights about emotion triggering concepts (e.g. events, people, places) mentioned in the narratives that are linked to an individual's state of mind. We explore multiple machine learning techniques to model narratives. We find that the models are able to capture inter-individual differences, leading to more accurate predictions of an individual's emotional state, as compared to single narratives.

cs.CL↗

arXiv2019

An Incremental Turn-Taking Model For Task-Oriented Dialog Systems

In a human-machine dialog scenario, deciding the appropriate time for the machine to take the turn is an open research problem. In contrast, humans engaged in conversations are able to timely decide when to interrupt the speaker for competitive or non-competitive reasons. In state-of-the-art turn-by-turn dialog systems the decision on the next dialog action is taken at the end of the utterance. In this paper, we propose a token-by-token prediction of the dialog state from incremental transcriptions of the user utterance. To identify the point of maximal understanding in an ongoing utterance, we a) implement an incremental Dialog State Tracker which is updated on a token basis (iDST) b) re-label the Dialog State Tracking Challenge 2 (DSTC2) dataset and c) adapt it to the incremental turn-taking experimental scenario. The re-labeling consists of assigning a binary value to each token in the user utterance that allows to identify the appropriate point for taking the turn. Finally, we implement an incremental Turn Taking Decider (iTTD) that is trained on these new labels for the turn-taking decision. We show that the proposed model can achieve a better performance compared to a deterministic handcrafted turn-taking algorithm.

cs.CL↗

arXiv2018

Concept Tagging for Natural Language Understanding: Two Decadelong Algorithm Development

Concept tagging is a type of structured learning needed for natural language understanding (NLU) systems. In this task, meaning labels from a domain ontology are assigned to word sequences. In this paper, we review the algorithms developed over the last twenty five years. We perform a comparative evaluation of generative, discriminative and deep learning methods on two public datasets. We report on the statistical variability performance measurements. The third contribution is the release of a repository of the algorithms, datasets and recipes for NLU evaluation.

cs.CL↗

arXiv2018

Coherence Models for Dialogue

Coherence across multiple turns is a major challenge for state-of-the-art dialogue models. Arguably the most successful approach to automatically learning text coherence is the entity grid, which relies on modelling patterns of distribution of entities across multiple sentences of a text. Originally applied to the evaluation of automatic summaries and the news genre, among its many extensions, this model has also been successfully used to assess dialogue coherence. Nevertheless, both the original grid and its extensions do not model intents, a crucial aspect that has been studied widely in the literature in connection to dialogue structure. We propose to augment the original grid document representation for dialogue with the intentional structure of the conversation. Our models outperform the original grid representation on both text discrimination and insertion, the two main standard tasks for coherence assessment across three different dialogue datasets, confirming that intents play a key role in modelling dialogue coherence.

cs.CL↗

arXiv2018

ISO-Standard Domain-Independent Dialogue Act Tagging for Conversational Agents

Dialogue Act (DA) tagging is crucial for spoken language understanding systems, as it provides a general representation of speakers' intents, not bound to a particular dialogue system. Unfortunately, publicly available data sets with DA annotation are all based on different annotation schemes and thus incompatible with each other. Moreover, their schemes often do not cover all aspects necessary for open-domain human-machine interaction. In this paper, we propose a methodology to map several publicly available corpora to a subset of the ISO standard, in order to create a large task-independent training corpus for DA classification. We show the feasibility of using this corpus to train a domain-independent DA tagger testing it on out-of-domain conversational data, and argue the importance of training on multiple corpora to achieve robustness across different DA categories.

cs.CL↗

arXiv2017

Annotating and Modeling Empathy in Spoken Conversations

Empathy, as defined in behavioral sciences, expresses the ability of human beings to recognize, understand and react to emotions, attitudes and beliefs of others. The lack of an operational definition of empathy makes it difficult to measure it. In this paper, we address two related problems in automatic affective behavior analysis: the design of the annotation protocol and the automatic recognition of empathy from spoken conversations. We propose and evaluate an annotation scheme for empathy inspired by the modal model of emotions. The annotation scheme was evaluated on a corpus of real-life, dyadic spoken conversations. In the context of behavioral analysis, we designed an automatic segmentation and classification system for empathy. Given the different speech and language levels of representation where empathy may be communicated, we investigated features derived from the lexical and acoustic spaces. The feature development process was designed to support both the fusion and automatic selection of relevant features from high dimensional space. The automatic classification system was evaluated on call center conversations where it showed significantly better performance than the baseline.

cs.CL↗

arXiv2017

Depression Severity Estimation from Multiple Modalities

Depression is a major debilitating disorder which can affect people from all ages. With a continuous increase in the number of annual cases of depression, there is a need to develop automatic techniques for the detection of the presence and extent of depression. In this AVEC challenge we explore different modalities (speech, language and visual features extracted from face) to design and develop automatic methods for the detection of depression. In psychology literature, the PHQ-8 questionnaire is well established as a tool for measuring the severity of depression. In this paper we aim to automatically predict the PHQ-8 scores from features extracted from the different modalities. We show that visual features extracted from facial landmarks obtain the best performance in terms of estimating the PHQ-8 results with a mean absolute error (MAE) of 4.66 on the development set. Behavioral characteristics from speech provide an MAE of 4.73. Language features yield a slightly higher MAE of 5.17. When switching to the test set, our Turn Features derived from audio transcriptions achieve the best performance, scoring an MAE of 4.11 (corresponding to an RMSE of 4.94), which makes our system the winner of the AVEC 2017 depression sub-challenge.

cs.CV↗