arXiv subjects

Gualtiero Fantoni

Publications and source records attributed to Gualtiero Fantoni.

4 recordsLinked to original sources

arXiv2021

SkillNER: Mining and Mapping Soft Skills from any Text

In today's digital world, there is an increasing focus on soft skills. On the one hand, they facilitate innovation at companies, but on the other, they are unlikely to be automated soon. Researchers struggle with accurately approaching quantitatively the study of soft skills due to the lack of data-driven methods to retrieve them. This limits the possibility for psychologists and HR managers to understand the relation between humans and digitalisation. This paper presents SkillNER, a novel data-driven method for automatically extracting soft skills from text. It is a named entity recognition (NER) system trained with a support vector machine (SVM) on a corpus of more than 5000 scientific papers. We developed this system by measuring the performance of our approach against different training models and validating the results together with a team of psychologists. Finally, SkillNER was tested in a real-world case study using the job descriptions of ESCO (European Skill/Competence Qualification and Occupation) as textual source. The system enabled the detection of communities of job profiles based on their shared soft skills and communities of soft skills based on their shared job profiles. This case study demonstrates that the tool can automatically retrieve soft skills from a large corpus in an efficient way, proving useful for firms, institutions, and workers. The tool is open and available online to foster quantitative methods for the study of soft skills.

cs.CL↗

arXiv2021

Rapid detection of fast innovation under the pressure of COVID-19

Covid-19 has rapidly redefined the agenda of technological research and development both for academics and practitioners. If the medical scientific publication system has promptly reacted to this new situation, other domains, particularly in new technologies, struggle to map what is happening in their contexts. The pandemic has created the need for a rapid detection of technological convergence phenomena, but at the same time it has made clear that this task is impossible on the basis of traditional patent and publication indicators. This paper presents a novel methodology to perform a rapid detection of the fast technological convergence phenomenon that is occurring under the pressure of the Covid-19 pandemic. The fast detection has been performed thanks to the use of a novel source: the online blogging platform Medium. We demonstrate that the hybrid structure of this social journalism platform allows a rapid detection of innovation phenomena, unlike other traditional sources. The technological convergence phenomenon has been modelled through a network-based approach, analysing the differences of networks computed during two time periods (pre and post COVID-19). The results led us to discuss the repurposing of technologies regarding "Remote Control", "Remote Working", "Health" and "Remote Learning".

cs.IR↗

arXiv2020

Towards Automatic building of Human-Machine Conversational System to support Maintenance Processes

Companies are dealing with many cognitive changes with the introduction of the Industry 4.0 paradigm. In this constantly changing environment, knowledge management is a key factor. Dialog systems, being able to hold a conversation with humans, could support the knowledge management in business environment. Although, these systems are currently hand-coded and need the intervention of a human being in writing all the possible questions and answers, and then planning the interactions. This process, besides being time-consuming, is not scalable. Conversely, a dialog system, also referred to as chatbot, can be built from scratch by simply extracting rules from technical documentation. So, the goal of this research is designing a methodology for automatic building of human-machine conversational system, able to interact in an industrial environment. An initial taxonomy, containing entities expected to be found in maintenance manuals, is used to identify the relevant sentences of a manual provided by the company BOBST SA and applying text mining techniques, it is automatically expanded. The final result is a taxonomy network representing the entities and their relation, that will be used in future works for managing the interactions of a maintenance chatbot.

cs.HC↗

arXiv2020

Lights and shadows of COVID-19, Technology and Industry 4.0

Scientific discoveries and technologies played a significant role in the digital revolution that occurred over the last years. But what is their role in the turmoil brought by the current pandemic? The aim of this paper is to show how digital technologies are operating during this first phase of the spreading of COVID-19. The study analyses and debates the current and potential role of digital technologies, focusing on their influence in the industrial and social fields. More specifically we used the blogging platform "Medium", which has seen an exponential growth in its production of articles over the last couple of months. Even if different from esteemed scientific sources, this platform provides a structure that suits our analysis. We searched how many times digital technologies are mentioned in articles regarding Coronavirus and, after collecting these articles, we collected page tags (comparable to "keywords" in scientific articles) and classified them (technology tags and non-technology tags), to create a graph showing the relation between them. This network allowed us to acknowledge and picture how technologies are currently debated. This was the starting point to discuss the key implications for an imminent future, and question about the impact on industry, society and labour market. What are the opportunities or threats of using technologies of Industry 4.0? Which are the needs rising because of the pandemic and how can technologies help in their fulfillment? How will the industrial scenario change after this pandemic? How will the labour market be affected? How can technologies be advantageous in the emerging social challenges?

cs.CY↗