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Haixiang Hu

Publications and source records attributed to Haixiang Hu.

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INSEva: A Comprehensive Chinese Benchmark for Large Language Models in Insurance

Insurance, as a critical component of the global financial system, demands high standards of accuracy and reliability in AI applications. While existing benchmarks evaluate AI capabilities across various domains, they often fail to capture the unique characteristics and requirements of the insurance domain. To address this gap, we present INSEva, a comprehensive Chinese benchmark specifically designed for evaluating AI systems' knowledge and capabilities in insurance. INSEva features a multi-dimensional evaluation taxonomy covering business areas, task formats, difficulty levels, and cognitive-knowledge dimension, comprising 38,704 high-quality evaluation examples sourced from authoritative materials. Our benchmark implements tailored evaluation methods for assessing both faithfulness and completeness in open-ended responses. Through extensive evaluation of 8 state-of-the-art Large Language Models (LLMs), we identify significant performance variations across different dimensions. While general LLMs demonstrate basic insurance domain competency with average scores above 80, substantial gaps remain in handling complex, real-world insurance scenarios. The benchmark will be public soon.

cs.CL

Evaluating Scoring Bias in LLM-as-a-Judge

The "LLM-as-a-Judge" paradigm, using Large Language Models (LLMs) as automated evaluators, is pivotal to LLM development, offering scalable feedback for complex tasks. However, the reliability of these judges is compromised by various biases. Existing research has heavily concentrated on biases in comparative evaluations. In contrast, scoring-based evaluations-which assign an absolute score and are often more practical in industrial applications-remain under-investigated. To address this gap, we undertake the first dedicated examination of scoring bias in LLM judges. We shift the focus from biases tied to the evaluation targets to those originating from the scoring prompt itself. We formally define scoring bias and identify three novel, previously unstudied types: rubric order bias, score ID bias, and reference answer score bias. We propose a comprehensive framework to quantify these biases, featuring a suite of multi-faceted metrics and an automatic data synthesis pipeline to create a tailored evaluation corpus. Our experiments empirically demonstrate that even the most advanced LLMs suffer from these substantial scoring biases. Our analysis yields actionable insights for designing more robust scoring prompts and mitigating these newly identified biases.

cs.CL

FinEval-KR: A Financial Domain Evaluation Framework for Large Language Models' Knowledge and Reasoning

Large Language Models (LLMs) demonstrate significant potential but face challenges in complex financial reasoning tasks requiring both domain knowledge and sophisticated reasoning. Current evaluation benchmarks often fall short by not decoupling these capabilities indicators from single task performance and lack root cause analysis for task failure. To address this, we introduce FinEval-KR, a novel evaluation framework for decoupling and quantifying LLMs' knowledge and reasoning abilities independently, proposing distinct knowledge score and reasoning score metrics. Inspired by cognitive science, we further propose a cognitive score based on Bloom's taxonomy to analyze capabilities in reasoning tasks across different cognitive levels. We also release a new open-source Chinese financial reasoning dataset covering 22 subfields to support reproducible research and further advancements in financial reasoning. Our experimental results reveal that LLM reasoning ability and higher-order cognitive ability are the core factors influencing reasoning accuracy. We also specifically find that even top models still face a bottleneck with knowledge application. Furthermore, our analysis shows that specialized financial LLMs generally lag behind the top general large models across multiple metrics.

cs.CL