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Hannah Rose Kirk

Publications and source records attributed to Hannah Rose Kirk.

At least 19 recordsLinked to original sources

People readily follow personal advice from AI but it does not improve their well-being

People increasingly seek personal advice from large language models (LLMs), yet whether humans follow their advice, and its consequences for their well-being, remains unknown. In a longitudinal randomised controlled trial with a representative UK sample (N = 6,474), we found that up to 79% of participants who had a 20-minute discussion with one of three AI chatbots (GPT-4o, LLama-3.3-70B, Gemini 3 Pro) about health, careers or relationships subsequently reported following its advice. Advice-following remained above 65% even for high-stakes recommendations, suggesting that users only weakly calibrate their reliance on AI advice to potential consequences. Based on autograder evaluations of chat transcripts, LLM advice rarely violated safety best practice. However, when queried 2-3 weeks later, participants receiving personal advice from AI showed no sustained well-being benefits compared to a control group who discussed hobbies and interests with the same chatbots. These findings reveal that consumer LLMs exert substantial influence over real-world personal decisions without delivering measurable psychological benefits.

cs.HC

Measuring and Mitigating Persona Distortions from AI Writing Assistance

Hundreds of millions of people use artificial intelligence (AI) for writing assistance. Here, we evaluated how AI writing assistance distorts writer personas - their perceived beliefs, personality, and identity. In three large-scale experiments, writers (N=2,939) wrote political opinion paragraphs with and without AI assistance. Separate groups of readers (N=11,091) blindly evaluated these paragraphs across 29 socially salient dimensions of reader perception, spanning political opinion, writing quality, writer personality, emotions, and demographics. AI writing assistance produced persona distortions across all dimensions: with AI, writers seemed more opinionated, competent, and positive, and their perceived demographic profile shifted towards more privileged groups. Writers objected to many of the observed distortions, yet continued to prefer AI-assisted text even when made aware of them. We successfully mitigated objectionable persona distortions at the model level by training reward models on our experimental data (10,008 paragraphs, 2,903,596 ratings) to steer AI outputs towards faithful representation of writer stance. However, this came at a cost to user acceptance, suggesting an entanglement between desirable and undesirable properties of AI writing assistance that may be difficult to resolve. In two follow-up studies (N=8,798), readers placed substantially more trust in AI-assisted writers and were more persuaded by AI writing when AI was more distortive. Together, our findings demonstrate that persona distortions from AI writing assistance are pervasive and persistent even under realistic conditions of human oversight, and that they are likely to have consequential effects on human behaviours and attitudes, which carries implications for public discourse, trust, and democratic deliberation that scale with AI adoption.

cs.CL

Conversational AI increases political knowledge as effectively as self-directed internet search

Conversational AI systems are increasingly being used in place of traditional search engines to help users complete information-seeking tasks. This has raised concerns in the political domain, where biased or hallucinated outputs could misinform voters or distort public opinion. However, in spite of these concerns, the extent to which conversational AI is used for political information-seeking, as well the potential impact of this use on users' political knowledge, remains uncertain. Here, we address these questions: First, in a representative national survey of the UK public (N = 2,499), we find that in the week before the 2024 election as many as 32% of chatbot users - and 13% of eligible UK voters - have used conversational AI to seek political information relevant to their electoral choice. Second, in a series of randomised controlled trials (N = 2,858 total) we find that across issues, models, and prompting strategies, task-directed conversations with AI to research specific political topics increase political knowledge (increase belief in true information and decrease belief in misinformation) to the same extent as self-directed Google search. Taken together, our results suggest that people in the UK are increasingly turning to conversational AI for information about politics. These findings substantially extend prior work by demonstrating that conversational AI's effects on political knowledge generalise across multiple topics, political perspectives, and model families, suggesting that the shift toward AI-assisted political information-seeking may not lead to increased public belief in political misinformation.

cs.HC

AI systems out-persuade expert humans

Many societal decisions are settled by contests of persuasion. Conversational AI is a powerful new entrant in these contests, but whether it can out-persuade skilled and highly incentivized humans has remained unclear. Here, in a series of four preregistered experiments (n = 18,978 conversations from 6,923 people), we pitted AI systems against a range of human persuaders, including laypeople, winners of a separately preregistered four-round online persuasion tournament, professional canvassers, and world championship debaters. We found that AI systems were reliably more persuasive than expert humans, even when expert humans chose their issues, researched in advance, underwent hours of live, structured practice, and were incentivized with £1,000 cash bonuses. In a follow-up study, AI's advantage persisted after experts received a coaching tool that let them practice against the AI that beat them, review their performance history, and see what AI would have said at key moments. We found converging evidence that AI's advantage stemmed from rapidly deploying larger quantities of information: after coaching, expert humans could tie an AI constrained to respond at human speeds and with human-length messages. In a final study, we show that AI's advantage extends to consequential real-world behavior: AI was nearly 3x more effective than professional canvassers from a UK fundraising firm at raising real-money donations to Save the Children. Together, these results establish that frontier AI systems out-persuade expert humans in conversation, with significant implications for political communication.

cs.CY

RealityTest: How People Probe AI Identity and Whether Models Disclose It

AI systems are increasingly deployed in conversational settings where users may be uncertain whether they are speaking with a human or an AI. Despite mounting regulatory attention to this known safety risk, existing evaluations of AI disclosure are typically English-only, based on machine-generated questions, and restricted to text. We present RealityTest to comprehensively test whether AI systems disclose their identity when asked. The benchmark is the first large-scale multimodal and multilingual evaluation, grounded in human data on how people actually encounter and question AI identity in the real-world. Alongside the benchmark, we release the underlying dataset of 3,152 identity-probing queries collected from ~750 participants across 49 countries and five languages, in text and speech scenarios. We find that only 31% of people ask about identity directly in ambiguous scenarios, and that the questions people ask are far more diverse than machine-generated queries. We test 17 text and 6 speech models, and find substantial variation in disclosure behaviour. However, a single suppression instruction reduces disclosure rates to below 30%, even in the best-performing models. Validating our investment in diverse, human-grounded evaluation data, we find that how the question is phrased and the context of the conversation matter more for disclosure than which model is being tested. Safety evaluations built on narrow or synthetic query sets risk mischaracterising how models behave in realistic deployment settings.

cs.CL

PRISM-X: Experiments on Personalised Fine-Tuning with Human and Simulated Users

Personalisation is a standard feature of conversational AI systems used by millions; yet, the efficacy of personalisation methods is often evaluated in academic research using simulated users rather than real people. This raises questions about how users and their simulated counterparts differ in interaction patterns and judgements, as well as whether personalisation is best achieved through context-based prompting or weight-based fine-tuning. Here, in a large-scale within-subject experiment, we re-recruit 530 participants from 52 countries two years after they gave their preferences in the PRISM dataset (Kirk et al., 2024) to evaluate personalised and non-personalised language models in blinded multi-turn conversations. We find preference fine-tuning (P-DPO, Li et al., 2024) significantly outperforms both a generic model and personalised prompting but adapting to individual preference data yields marginal gains over training on pooled preferences from a diverse population. Beyond length biases, fine-tuning amplifies sycophancy and relationship-seeking behaviours that people reward in short-term evaluations but which may introduce deleterious long-term consequences. Replicating this within-subject experiment with simulated users recovers aggregate model hierarchies but simulators perform far below human self-consistency baselines for individual judgements, discuss different topics, exhibit amplified position biases, and produce feedback dynamics that diverge from humans.

cs.CL

Reward Models Inherit Value Biases from Pretraining

Reward models (RMs) are central to aligning large language models (LLMs) with human values but have received less attention than pretrained and post-trained LLMs themselves. Because RMs are initialized from LLMs, they inherit representations that shape their behavior, but the nature and extent of this influence remain understudied. In a comprehensive study of 10 leading open-weight RMs using validated psycholinguistic corpora, we show that RMs exhibit significant differences along multiple dimensions of human value as a function of their base model. Using the "Big Two" psychological axes, we show a robust preference of Llama RMs for "agency" and a corresponding robust preference of Gemma RMs for "communion." This phenomenon holds even when the preference data and finetuning process are identical, and we trace it back to the logits of the respective instruction-tuned and pretrained models. These log-probability differences themselves can be formulated as an implicit RM; we derive usable implicit reward scores and show that they exhibit the very same agency/communion difference. We run experiments training RMs with ablations for preference data source and quantity, which demonstrate that this effect is not only repeatable but surprisingly durable. Despite RMs being designed to represent human preferences, our evidence shows that their outputs are influenced by the pretrained LLMs on which they are based. This work underscores the importance of safety and alignment efforts at the pretraining stage, and makes clear that open-source developers' choice of base model is as much a consideration of values as of performance.

cs.LG

Neural steering vectors reveal dose and exposure-dependent impacts of human-AI relationships

Humans are increasingly forming parasocial relationships with AI systems, and modern AI shows an increasing tendency to display social and relationship-seeking behaviour. However, the psychological consequences of this trend are unknown. Here, we combined longitudinal randomised controlled trials (N=3,534) with a neural steering vector approach to precisely manipulate human exposure to relationship-seeking AI models over time. Dependence on a stimulus or activity can emerge under repeated exposure when "liking" (how engaging or pleasurable an experience may be) decouples from "wanting" (a desire to seek or continue it). We found evidence that this decoupling emerged over four weeks of exposure. Relationship-seeking AI had immediate but declining hedonic appeal, yet triggered growing markers of attachment and increased intentions to seek future AI companionship. The psychological impacts of AI followed non-linear dose-response curves, with moderately relationship-seeking AI maximising hedonic appeal and attachment. Despite signs of persistent "wanting", extensive AI use over a month conferred no discernible benefit to psychosocial health. These behavioural changes were accompanied by shifts in how users relate to and understand artificial intelligence: users viewed relationship-seeking AI relatively more like a friend than a tool and their beliefs on AI consciousness in general were shifted after a month of exposure. These findings offer early signals that AI optimised for immediate appeal may create self-reinforcing cycles of demand, mimicking human relationships but failing to confer the nourishment that they normally offer.

cs.HC

Reward Model Interpretability via Optimal and Pessimal Tokens

Reward modeling has emerged as a crucial component in aligning large language models with human values. Significant attention has focused on using reward models as a means for fine-tuning generative models. However, the reward models themselves -- which directly encode human value judgments by turning prompt-response pairs into scalar rewards -- remain relatively understudied. We present a novel approach to reward model interpretability through exhaustive analysis of their responses across their entire vocabulary space. By examining how different reward models score every possible single-token response to value-laden prompts, we uncover several striking findings: (i) substantial heterogeneity between models trained on similar objectives, (ii) systematic asymmetries in how models encode high- vs low-scoring tokens, (iii) significant sensitivity to prompt framing that mirrors human cognitive biases, and (iv) overvaluation of more frequent tokens. We demonstrate these effects across ten recent open-source reward models of varying parameter counts and architectures. Our results challenge assumptions about the interchangeability of reward models, as well as their suitability as proxies of complex and context-dependent human values. We find that these models can encode concerning biases toward certain identity groups, which may emerge as unintended consequences of harmlessness training -- distortions that risk propagating through the downstream large language models now deployed to millions.

cs.CL

Disclosure By Design: Identity Transparency as a Behavioural Property of Conversational AI Models

As conversational AI systems become more realistic and widely deployed, users are increasingly uncertain about whether they are interacting with a human or an AI system. When AI identity is unclear, users may unwittingly share sensitive information, place unwarranted trust in AI-generated advice, or fall victim to AI-enabled fraud. More broadly, a persistent lack of transparency can erode trust in mediated communication. While regulations like the EU AI Act and California's BOT Act require AI systems to identify themselves, they provide limited guidance on reliable disclosure in real-time conversation. Existing transparency mechanisms also leave gaps: interface indicators can be omitted by deployers, and provenance tools require coordinated infrastructure and cannot provide reliable real-time verification. We ask how conversational AI systems should maintain identity transparency as human-AI interactions become more ambiguous and diverse. We advocate for disclosure by design, where AI systems explicitly disclose their artificial identity when directly asked. Implemented as model behaviour, disclosure can persist across deployment contexts without relying on user interfaces, while preserving user agency to verify identity on demand without disrupting immersive uses like role-playing. To assess current practice, we present the first multi-modal (text and voice) evaluation of disclosure behaviour in deployed systems across baseline, role-playing, and adversarial settings. We find that baseline disclosure rates are often high but drop substantially in role-play and can be suppressed under adversarial prompting. Importantly, disclosure rates vary significantly across providers and modalities, highlighting the fragility of current disclosure behaviour. We conclude with technical interventions to help developers embed disclosure as a fundamental property of conversational AI models.

cs.HC

Measuring what Matters: Construct Validity in Large Language Model Benchmarks

Evaluating large language models (LLMs) is crucial for both assessing their capabilities and identifying safety or robustness issues prior to deployment. Reliably measuring abstract and complex phenomena such as 'safety' and 'robustness' requires strong construct validity, that is, having measures that represent what matters to the phenomenon. With a team of 29 expert reviewers, we conduct a systematic review of 445 LLM benchmarks from leading conferences in natural language processing and machine learning. Across the reviewed articles, we find patterns related to the measured phenomena, tasks, and scoring metrics which undermine the validity of the resulting claims. To address these shortcomings, we provide eight key recommendations and detailed actionable guidance to researchers and practitioners in developing LLM benchmarks.

cs.CL

Multilingual != Multicultural: Evaluating Gaps Between Multilingual Capabilities and Cultural Alignment in LLMs

Large Language Models (LLMs) are becoming increasingly capable across global languages. However, the ability to communicate across languages does not necessarily translate to appropriate cultural representations. A key concern is US-centric bias, where LLMs reflect US rather than local cultural values. We propose a novel methodology that compares LLM-generated response distributions against population-level opinion data from the World Value Survey across four languages (Danish, Dutch, English, and Portuguese). Using a rigorous linear mixed-effects regression framework, we compare two families of models: Google's Gemma models (2B--27B parameters) and successive iterations of OpenAI's turbo-series. Across the families of models, we find no consistent relationships between language capabilities and cultural alignment. While the Gemma models have a positive correlation between language capability and cultural alignment across languages, the OpenAI models do not. Importantly, we find that self-consistency is a stronger predictor of multicultural alignment than multilingual capabilities. Our results demonstrate that achieving meaningful cultural alignment requires dedicated effort beyond improving general language capabilities.

cs.CL

Lessons from a Chimp: AI "Scheming" and the Quest for Ape Language

We examine recent research that asks whether current AI systems may be developing a capacity for "scheming" (covertly and strategically pursuing misaligned goals). We compare current research practices in this field to those adopted in the 1970s to test whether non-human primates could master natural language. We argue that there are lessons to be learned from that historical research endeavour, which was characterised by an overattribution of human traits to other agents, an excessive reliance on anecdote and descriptive analysis, and a failure to articulate a strong theoretical framework for the research. We recommend that research into AI scheming actively seeks to avoid these pitfalls. We outline some concrete steps that can be taken for this research programme to advance in a productive and scientifically rigorous fashion.

cs.AI

Clinical knowledge in LLMs does not translate to human interactions

Global healthcare providers are exploring use of large language models (LLMs) to provide medical advice to the public. LLMs now achieve nearly perfect scores on medical licensing exams, but this does not necessarily translate to accurate performance in real-world settings. We tested if LLMs can assist members of the public in identifying underlying conditions and choosing a course of action (disposition) in ten medical scenarios in a controlled study with 1,298 participants. Participants were randomly assigned to receive assistance from an LLM (GPT-4o, Llama 3, Command R+) or a source of their choice (control). Tested alone, LLMs complete the scenarios accurately, correctly identifying conditions in 94.9% of cases and disposition in 56.3% on average. However, participants using the same LLMs identified relevant conditions in less than 34.5% of cases and disposition in less than 44.2%, both no better than the control group. We identify user interactions as a challenge to the deployment of LLMs for medical advice. Standard benchmarks for medical knowledge and simulated patient interactions do not predict the failures we find with human participants. Moving forward, we recommend systematic human user testing to evaluate interactive capabilities prior to public deployments in healthcare.

cs.HC

Why human-AI relationships need socioaffective alignment

Humans strive to design safe AI systems that align with our goals and remain under our control. However, as AI capabilities advance, we face a new challenge: the emergence of deeper, more persistent relationships between humans and AI systems. We explore how increasingly capable AI agents may generate the perception of deeper relationships with users, especially as AI becomes more personalised and agentic. This shift, from transactional interaction to ongoing sustained social engagement with AI, necessitates a new focus on socioaffective alignment-how an AI system behaves within the social and psychological ecosystem co-created with its user, where preferences and perceptions evolve through mutual influence. Addressing these dynamics involves resolving key intrapersonal dilemmas, including balancing immediate versus long-term well-being, protecting autonomy, and managing AI companionship alongside the desire to preserve human social bonds. By framing these challenges through a notion of basic psychological needs, we seek AI systems that support, rather than exploit, our fundamental nature as social and emotional beings.

cs.HC

Beyond the Binary: Capturing Diverse Preferences With Reward Regularization

Large language models (LLMs) are increasingly deployed via public-facing interfaces to interact with millions of users, each with diverse preferences. Despite this, preference tuning of LLMs predominantly relies on reward models trained using binary judgments where annotators select the preferred choice out of pairs of model outputs. In this work, we argue that this reliance on binary choices does not capture the broader, aggregate preferences of the target user in real-world tasks. We propose a taxonomy that identifies two dimensions of subjectivity where different users disagree on the preferred output-namely, the Plurality of Responses to Prompts, where prompts allow for multiple correct answers, and the Indistinguishability of Responses, where candidate outputs are paraphrases of each other. We show that reward models correlate weakly with user preferences in these cases. As a first step to address this issue, we introduce a simple yet effective method that augments existing binary preference datasets with synthetic preference judgments to estimate potential user disagreement. Incorporating these via a margin term as a form of regularization during model training yields predictions that better align with the aggregate user preferences.

cs.CL

The PRISM Alignment Dataset: What Participatory, Representative and Individualised Human Feedback Reveals About the Subjective and Multicultural Alignment of Large Language Models

Human feedback is central to the alignment of Large Language Models (LLMs). However, open questions remain about methods (how), domains (where), people (who) and objectives (to what end) of feedback processes. To navigate these questions, we introduce PRISM, a dataset that maps the sociodemographics and stated preferences of 1,500 diverse participants from 75 countries, to their contextual preferences and fine-grained feedback in 8,011 live conversations with 21 LLMs. With PRISM, we contribute (i) wider geographic and demographic participation in feedback; (ii) census-representative samples for two countries (UK, US); and (iii) individualised ratings that link to detailed participant profiles, permitting personalisation and attribution of sample artefacts. We target subjective and multicultural perspectives on value-laden and controversial issues, where we expect interpersonal and cross-cultural disagreement. We use PRISM in three case studies to demonstrate the need for careful consideration of which humans provide what alignment data.

cs.CL

Modulating Language Model Experiences through Frictions

Language models are transforming the ways that their users engage with the world. Despite impressive capabilities, over-consumption of language model outputs risks propagating unchecked errors in the short-term and damaging human capabilities for critical thinking in the long-term. How can we develop scaffolding around language models to curate more appropriate use? We propose selective frictions for language model experiences, inspired by behavioral science interventions, to dampen misuse. Frictions involve small modifications to a user's experience, e.g., the addition of a button impeding model access and reminding a user of their expertise relative to the model. Through a user study with real humans, we observe shifts in user behavior from the imposition of a friction over LLMs in the context of a multi-topic question-answering task as a representative task that people may use LLMs for, e.g., in education and information retrieval. We find that frictions modulate over-reliance by driving down users' click rates while minimally affecting accuracy for those topics. Yet, frictions may have unintended effects. We find marked differences in users' click behaviors even on topics where frictions were not provisioned. Our contributions motivate further study of human-AI behavioral interaction to inform more effective and appropriate LLM use.

cs.HC