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Hansu Gu

Publications and source records attributed to Hansu Gu.

At least 19 recordsLinked to original sources

FedHUR: Learning Hierarchical Utility-Guided Client Relations for Personalized Federated Recommendation

Federated recommendation enables collaborative model training while keeping user interaction data on local clients. A central problem in federated recommendation is how to aggregate useful information across clients for personalized recommendation. Existing personalized aggregation methods usually construct client relations from predefined parameter-based assumptions, such as parameter similarity or complementarity, and use these relations to determine aggregation weights. However, such methods construct a single global relation, which is insufficient to capture the hierarchical and multi-granularity nature of user relations in recommendation. Moreover, these predefined relations cannot directly reflect whether the related clients can improve prediction performance after aggregation. To address these limitations, we propose FedHUR, a federated recommendation framework for learning hierarchical utility-guided client relations. FedHUR takes item-item filters as the object for relation construction and aggregation. Specifically, it first aggregates and clusters each client's local information to obtain global hierarchical information. Each client computes hierarchical utility signals based on its local information and the global hierarchical information, indicating which collaborative information is useful for improving its prediction. The server uses these utility signals to retrieve clients that are useful to that client for further personalized aggregation. Extensive experiments on five real-world datasets show that FedHUR consistently outperforms existing federated recommendation baselines, demonstrating the effectiveness of hierarchical utility-guided client relation learning. Code is available at https://github.com/Mingzhe-Han/FedHUR.

cs.IR

PACEShop: Evaluating Personalized, Actionable, Compositional, and Evidence-grounded Shopping Assistants

Shopping assistants are shifting from ranked product lists toward structured decision support, where systems must synthesize shopper context, product evidence, and next-step guidance into a coherent recommendation experience. This changes the unit of evaluation: a fluent response can still fail by ignoring shopper context, contradicting itself across components, or leaving defects too vague to localize. Existing personalization, grounding, and LLM-as-a-judge benchmarks cover pieces of this problem, but they do not define a joint evaluation target for structured shopping-assistant responses. We formulate this missing evaluation target as PACE: Personalized, Actionable, Compositional, and Evidence-grounded evaluation. We instantiate PACE with two artifacts: PACEShop, a benchmark dataset that makes the target measurable through 22,625 controlled records with structured personas, auditable evidence pools, GOOD/BAD labels, and gold defect family and location annotations; and PACEJudge, a training-free judging protocol that makes the target reportable through a structured output contract. Our experiments show that generic judges can recognize broad quality but fail to recover the diagnostic fields required for PACE; PACEShop makes these failures verifiable, and PACEJudge improves persona-source, cross-component, grounding, and family/location closure without retraining, showing that realistic shopping-assistant evaluation requires a task-matched output contract rather than only a stronger backbone or scalar prompt.

cs.CL

StreamMemBench: Streaming Evaluation of Agent Memory for Future-Oriented Assistance

A central role of personal-agent memory is to turn stored information and prior interactions into future-oriented assistance. In daily use, useful cues come from what the agent observes and how the user interacts with the agent, and the agent must carry them forward from the current request to similar future tasks. Existing memory benchmarks usually test dialogue recall or task improvement in isolation, leaving the trajectory from streaming observations to later assistance largely untested. We introduce StreamMemBench, a streaming benchmark that constructs a two-step task sequence around each evidence anchor from EgoLife egocentric streams. The initial task tests evidence use, while the follow-up task tests whether feedback and interaction experience are reused. Four metrics diagnose evidence recall, initial evidence use, feedback incorporation, and follow-up reuse. Experiments with eight memory systems across two backbones show that current systems often fail to use observed evidence or turn feedback into reliable follow-up behavior, even when evidence is stored or feedback is incorporated locally. StreamMemBench is publicly available at https://github.com/landian60/StreamMemBench.

cs.AI

From Hidden Profiles to Governable Personalization: Recommender Systems in the Age of LLM Agents

Personalization has traditionally depended on platform-specific user models that are optimized for prediction but remain largely inaccessible to the people they describe. As LLM-based assistants increasingly mediate search, shopping, travel, and content access, this arrangement may be giving way to a new personalization stack in which user representation is no longer confined to isolated platforms. In this paper, we argue that the key issue is not simply that large language models can enhance recommendation quality, but that they reconfigure where and how user representations are produced, exposed, and acted upon. We propose a shift from hidden platform profiling toward governable personalization, where user representations may become more inspectable, revisable, portable, and consequential across services. Building on this view, we identify five research fronts for recommender systems: transparent yet privacy-preserving user modeling, intent translation and alignment, cross-domain representation and memory design, trustworthy commercialization in assistant-mediated environments, and operational mechanisms for ownership, access, and accountability. We position these not as isolated technical challenges, but as interconnected design problems created by the emergence of LLM agents as intermediaries between users and digital platforms. We argue that the future of recommender systems will depend not only on better inference, but on building personalization systems that users can meaningfully understand, shape, and govern.

cs.IR

Transparent and Controllable Recommendation Filtering via Multimodal Multi-Agent Collaboration

While personalized recommender systems excel at content discovery, they frequently expose users to undesirable or discomforting information, highlighting the critical need for user-centric filtering tools. Current methods leveraging Large Language Models (LLMs) struggle with two major bottlenecks: they lack multimodal awareness to identify visually inappropriate content, and they are highly prone to "over-association" -- incorrectly generalizing a user's specific dislike (e.g., anxiety-inducing marketing) to block benign, educational materials. These unconstrained hallucinations lead to a high volume of false positives, ultimately undermining user agency. To overcome these challenges, we introduce a novel framework that integrates end-to-cloud collaboration, multimodal perception, and multi-agent orchestration. Our system employs a fact-grounded adjudication pipeline to eliminate inferential hallucinations. Furthermore, it constructs a dynamic, two-tier preference graph that allows for explicit, human-in-the-loop modifications (via Delta-adjustments), explicitly preventing the algorithm from catastrophically forgetting fine-grained user intents. Evaluated on an adversarial dataset comprising 473 highly confusing samples, the proposed architecture effectively curbed over-association, decreasing the false positive rate by 74.3% and achieving nearly twice the F1-Score of traditional text-only baselines. Additionally, a 7-day longitudinal field study with 19 participants demonstrated robust intent alignment and enhanced governance efficiency. User feedback confirmed that the framework drastically improves algorithmic transparency, rebuilds user control, and alleviates the fear of missing out (FOMO), paving the way for transparent human-AI co-governance in personalized feeds.

cs.IR

Drift-Aware Continual Tokenization for Generative Recommendation

Generative recommendation commonly adopts a two-stage pipeline in which a learnable tokenizer maps items to discrete token sequences (i.e. identifiers) and an autoregressive generative recommender model (GRM) performs prediction based on these identifiers. Recent tokenizers further incorporate collaborative signals so that items with similar user-behavior patterns receive similar codes, substantially improving recommendation quality. However, real-world environments evolve continuously: new items cause identifier collision and shifts, while new interactions induce collaborative drift in existing items (e.g., changing co-occurrence patterns and popularity). Fully retraining both tokenizer and GRM is often prohibitively expensive, yet naively fine-tuning the tokenizer can alter token sequences for the majority of existing items, undermining the GRM's learned token-embedding alignment. To balance plasticity and stability for collaborative tokenizers, we propose DACT, a Drift-Aware Continual Tokenization framework with two stages: (i) tokenizer fine-tuning, augmented with a jointly trained Collaborative Drift Identification Module (CDIM) that outputs item-level drift confidence and enables differentiated optimization for drifting and stationary items; and (ii) hierarchical code reassignment using a relaxed-to-strict strategy to update token sequences while limiting unnecessary changes. Experiments on three real-world datasets with two representative GRMs show that DACT consistently achieves better performance than baselines, demonstrating effective adaptation to collaborative evolution with reduced disruption to prior knowledge. Our implementation is publicly available at https://github.com/HomesAmaranta/DACT for reproducibility.

cs.IR

SparkTales: Facilitating Cross-Language Collaborative Storytelling through Coordinator-AI Collaboration

Cross-language collaborative storytelling plays a vital role in children's language learning and cultural development, fostering both expressive ability and intercultural awareness. Yet, in practice, children's participation is often shallow, and facilitating such sessions places heavy cognitive and organizational burdens on coordinators, who must coordinate language support, maintain children's engagement, and navigate cultural differences. To address these challenges, we conducted a formative study with coordinators to identify their needs and pain points, which guided the design of SparkTales, an intelligent support system for cross-language collaborative storytelling. SparkTales leverages both individual and common characteristics of participating children to provide coordinators with story frameworks, diverse questions, and comprehension-oriented materials, aiming to reduce coordinators' workload while enhancing children's interactive engagement. Evaluation results show that SparkTales not only significantly increases coordinators' efficiency and quality of guidance but also improves children's participation, providing valuable insights for the design of future intelligent systems supporting cross-language collaboration.

cs.HC

Dynamic Feature-Embedding Communication via Codebook Distillation for Federated Recommendation

Federated recommendation systems commonly protect user privacy by keeping user parameters on local devices, while exchanging item parameters for collaborative model training. However, such item parameters usually model items independently and suffer from both efficiency and effectiveness challenges, making communication costs grow with the item space and limiting cross-item generalization and robustness to noisy feedback. To address these limitations, we propose to model items via shared latent feature embeddings for communication. Residual Quantization (RQ) provides a natural way to instantiate this communication by representing each item with a short sequence of discrete code IDs, i.e., Semantic IDs (SIDs). However, directly applying centralized and static RQ-based recommendation to federated learning is non-trivial due to 1) private and biased historical interactions and 2) evolving collaborative information. We propose RQFedRec, an RQ-based federated recommendation framework for dynamic feature-embedding communication. To construct globally aligned codebooks without accessing private interactions, RQFedRec introduces an information distillation module. Each client first learns item embeddings that encode local collaborative information from private interactions, and then distills such information into feature-indexed codebooks under globally shared SIDs, making sparse and biased local signals more compatible with server aggregation. To adapt to evolving collaborative information, RQFedRec introduces a self-refining SID update module that dynamically refines global SID assignments from aggregated codebooks. Extensive experiments demonstrate that RQFedRec improves recommendation performance and reduces communication costs without relying on semantic information, while further benefiting from public semantics when available. Code is available at https://github.com/Mingzhe-Han/RQFedRec.

cs.IR

LLM Agent Meets Agentic AI: Can LLM Agents Simulate Customers to Evaluate Agentic-AI-based Shopping Assistants?

Agentic AI is emerging, capable of executing tasks through natural language, such as Copilot for coding or Amazon Rufus for shopping. Evaluating these systems is challenging, as their rapid evolution outpaces traditional human evaluation. Researchers have proposed LLM Agents to simulate participants as digital twins, but it remains unclear to what extent a digital twin can represent a specific customer in multi-turn interaction with an agentic AI system. In this paper, we recruited 40 human participants to shop with Amazon Rufus, collected their personas, interaction traces, and UX feedback, and then created digital twins to repeat the task. Pairwise comparison of human and digital-twin traces shows that while agents often explored more diverse choices, their action patterns aligned with humans and yielded similar design feedback. This study is the first to quantify how closely LLM agents can mirror human multi-turn interaction with an agentic AI system, highlighting their potential for scalable evaluation.

cs.HC

"Harmless to You, Hurtful to Me!": Investigating the Detection of Toxic Languages Grounded in the Perspective of Youth

Risk perception is subjective, and youth's understanding of toxic content differs from that of adults. Although previous research has conducted extensive studies on toxicity detection in social media, the investigation of youth's unique toxicity, i.e., languages perceived as nontoxic by adults but toxic as youth, is ignored. To address this gap, we aim to explore: 1) What are the features of ``youth-toxicity'' languages in social media (RQ1); 2) Can existing toxicity detection techniques accurately detect these languages (RQ2). For these questions, we took Chinese youth as the research target, constructed the first Chinese ``youth-toxicity'' dataset, and then conducted extensive analysis. Our results suggest that youth's perception of these is associated with several contextual factors, like the source of an utterance and text-related features. Incorporating these meta information into current toxicity detection methods significantly improves accuracy overall. Finally, we propose several insights into future research on youth-centered toxicity detection.

cs.CL

Bidirectional Knowledge Distillation for Enhancing Sequential Recommendation with Large Language Models

Large language models (LLMs) have demonstrated exceptional performance in understanding and generating semantic patterns, making them promising candidates for sequential recommendation tasks. However, when combined with conventional recommendation models (CRMs), LLMs often face challenges related to high inference costs and static knowledge transfer methods. In this paper, we propose a novel mutual distillation framework, LLMD4Rec, that fosters dynamic and bidirectional knowledge exchange between LLM-centric and CRM-based recommendation systems. Unlike traditional unidirectional distillation methods, LLMD4Rec enables iterative optimization by alternately refining both models, enhancing the semantic understanding of CRMs and enriching LLMs with collaborative signals from user-item interactions. By leveraging sample-wise adaptive weighting and aligning output distributions, our approach eliminates the need for additional parameters while ensuring effective knowledge transfer. Extensive experiments on real-world datasets demonstrate that LLMD4Rec significantly improves recommendation accuracy across multiple benchmarks without increasing inference costs. This method provides a scalable and efficient solution for combining the strengths of both LLMs and CRMs in sequential recommendation systems.

cs.IR

EcomScriptBench: A Multi-task Benchmark for E-commerce Script Planning via Step-wise Intention-Driven Product Association

Goal-oriented script planning, or the ability to devise coherent sequences of actions toward specific goals, is commonly employed by humans to plan for typical activities. In e-commerce, customers increasingly seek LLM-based assistants to generate scripts and recommend products at each step, thereby facilitating convenient and efficient shopping experiences. However, this capability remains underexplored due to several challenges, including the inability of LLMs to simultaneously conduct script planning and product retrieval, difficulties in matching products caused by semantic discrepancies between planned actions and search queries, and a lack of methods and benchmark data for evaluation. In this paper, we step forward by formally defining the task of E-commerce Script Planning (EcomScript) as three sequential subtasks. We propose a novel framework that enables the scalable generation of product-enriched scripts by associating products with each step based on the semantic similarity between the actions and their purchase intentions. By applying our framework to real-world e-commerce data, we construct the very first large-scale EcomScript dataset, EcomScriptBench, which includes 605,229 scripts sourced from 2.4 million products. Human annotations are then conducted to provide gold labels for a sampled subset, forming an evaluation benchmark. Extensive experiments reveal that current (L)LMs face significant challenges with EcomScript tasks, even after fine-tuning, while injecting product purchase intentions improves their performance.

cs.CL

LLM-Based User Simulation for Low-Knowledge Shilling Attacks on Recommender Systems

Recommender systems (RS) are increasingly vulnerable to shilling attacks, where adversaries inject fake user profiles to manipulate system outputs. Traditional attack strategies often rely on simplistic heuristics, require access to internal RS data, and overlook the manipulation potential of textual reviews. In this work, we introduce Agent4SR, a novel framework that leverages Large Language Model (LLM)-based agents to perform low-knowledge, high-impact shilling attacks through both rating and review generation. Agent4SR simulates realistic user behavior by orchestrating adversarial interactions, selecting items, assigning ratings, and crafting reviews, while maintaining behavioral plausibility. Our design includes targeted profile construction, hybrid memory retrieval, and a review attack strategy that propagates target item features across unrelated reviews to amplify manipulation. Extensive experiments on multiple datasets and RS architectures demonstrate that Agent4SR outperforms existing low-knowledge baselines in both effectiveness and stealth. Our findings reveal a new class of emergent threats posed by LLM-driven agents, underscoring the urgent need for enhanced defenses in modern recommender systems.

cs.IR

FedCIA: Federated Collaborative Information Aggregation for Privacy-Preserving Recommendation

Recommendation algorithms rely on user historical interactions to deliver personalized suggestions, which raises significant privacy concerns. Federated recommendation algorithms tackle this issue by combining local model training with server-side model aggregation, where most existing algorithms use a uniform weighted summation to aggregate item embeddings from different client models. This approach has three major limitations: 1) information loss during aggregation, 2) failure to retain personalized local features, and 3) incompatibility with parameter-free recommendation algorithms. To address these limitations, we first review the development of recommendation algorithms and recognize that their core function is to share collaborative information, specifically the global relationship between users and items. With this understanding, we propose a novel aggregation paradigm named collaborative information aggregation, which focuses on sharing collaborative information rather than item parameters. Based on this new paradigm, we introduce the federated collaborative information aggregation (FedCIA) method for privacy-preserving recommendation. This method requires each client to upload item similarity matrices for aggregation, which allows clients to align their local models without constraining embeddings to a unified vector space. As a result, it mitigates information loss caused by direct summation, preserves the personalized embedding distributions of individual clients, and supports the aggregation of parameter-free models. Theoretical analysis and experimental results on real-world datasets demonstrate the superior performance of FedCIA compared with the state-of-the-art federated recommendation algorithms. Code is available at https://github.com/Mingzhe-Han/FedCIA.

cs.IR

UXAgent: A System for Simulating Usability Testing of Web Design with LLM Agents

Usability testing is a fundamental research method that user experience (UX) researchers use to evaluate and iterate their new designs. But what about evaluating and iterating the usability testing study design itself? Recent advances in Large Language Model-simulated Agent (LLM Agent) research inspired us to design UXAgent to support UX researchers in evaluating and iterating their study design before they conduct the real human-subject study. Our system features a Persona Generator module, an LLM Agent module, and a Universal Browser Connector module to automatically generate thousands of simulated users and to interactively test the target website. The system also provides a Result Viewer Interface so that the UX researchers can easily review and analyze the generated qualitative (e.g., agents' post-study surveys) and quantitative data (e.g., agents' interaction logs), or even interview agents directly. Through a heuristic evaluation with 16 UX researchers, participants praised the innovation of our system but also expressed concerns about the future of LLM Agent usage in UX studies.

cs.CL

AgentA/B: Automated and Scalable Web A/BTesting with Interactive LLM Agents

A/B testing experiment is a widely adopted method for evaluating UI/UX design decisions in modern web applications. Yet, traditional A/B testing remains constrained by its dependence on the large-scale and live traffic of human participants, and the long time of waiting for the testing result. Through formative interviews with six experienced industry practitioners, we identified critical bottlenecks in current A/B testing workflows. In response, we present AgentA/B, a novel system that leverages Large Language Model-based autonomous agents (LLM Agents) to automatically simulate user interaction behaviors with real webpages. AgentA/B enables scalable deployment of LLM agents with diverse personas, each capable of navigating the dynamic webpage and interactively executing multi-step interactions like search, clicking, filtering, and purchasing. In a demonstrative controlled experiment, we employ AgentA/B to simulate a between-subject A/B testing with 1,000 LLM agents Amazon.com, and compare agent behaviors with real human shopping behaviors at a scale. Our findings suggest AgentA/B can emulate human-like behavior patterns.

cs.HC

YouthCare: Building a Personalized Collaborative Video Censorship Tool to Support Parent-Child Joint Media Engagement

To mitigate the negative impacts of online videos on teenagers, existing research and platforms have implemented various parental mediation mechanisms, such as Parent-Child Joint Media Engagement (JME). However, JME generally relies heavily on parents' time, knowledge, and experience. To fill this gap, we aim to design an automatic tool to help parents/children censor videos more effectively and efficiently in JME. For this goal, we first conducted a formative study to identify the needs and expectations of teenagers and parents for such a system. Based on the findings, we designed YouthCare, a personalized collaborative video censorship tool that supports parents and children to collaboratively filter out inappropriate content and select appropriate content in JME. An evaluation with 10 parent-child pairs demonstrated YouthCare's several strengths in supporting video censorship, while also highlighting some potential problems. These findings inspire us to propose several insights for the future design of parent-child collaborative JME systems.

cs.HC

RemiHaven: Integrating "In-Town" and "Out-of-Town" Peers to Provide Personalized Reminiscence Support for Older Drifters

With increasing social mobility and an aging society, more older adults in China are migrating to new cities, known as "older drifters." Due to fewer social connections and cultural adaptation challenges, they face negative emotions such as loneliness and depression. While reminiscence-based interventions have been used to improve older adults' psychological well-being, challenges such as the lack of tangible materials and limited social resources constrain the feasibility of traditional reminiscence approaches for older drifters. To address this challenge, we designed RemiHaven, a personalized reminiscence support tool based on a two-phase formative study. It integrates "In-Town" and "Out-of-Town" peer agents to enhance personalization, engagement, and emotional resonance in the reminiscence process, powered by Multimodal Large Language Models (MLLMs). Our evaluations show RemiHaven's strengths in supporting reminiscence while identifying potential challenges. We conclude by offering insights for the future design of reminiscence support tools for older migrants.

cs.HC