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Hayeong Song

Publications and source records attributed to Hayeong Song.

5 recordsLinked to original sources

Understanding and Measuring the Effects of Graphical Dimensions on Viewers' Perceived Chart Credibility

Journalists and visualization designers include visualizations in their articles and storytelling tools to deliver their message effectively. But design decisions they make to represent information, such as the graphical dimensions they choose and the viewer's familiarity with the content can impact the viewer's perceived credibility of charts. Especially in a context where little is known about sources of online information. But there is little experimental evidence that designers can refer to make decisions. Hence, this work aims to study and measure the effects of graphical dimensions and people's familiarity with the content on viewers' perceived chart credibility. I plan to conduct a crowd-sourced study with three graphical dimensions conditions, which are traditional charts, text annotation, and infographics. Then I will test these conditions on two user groups, which are domain experts and non-experts. With these results, this work aims to provide chart guidelines for visual designers with experimental evidence.

cs.HC

Evaluating how interactive visualizations can assist in finding samples where and how computer vision models make mistakes

Creating Computer Vision (CV) models remains a complex practice, despite their ubiquity. Access to data, the requirement for ML expertise, and model opacity are just a few points of complexity that limit the ability of end-users to build, inspect, and improve these models. Interactive ML perspectives have helped address some of these issues by considering a teacher in the loop where planning, teaching, and evaluating tasks take place. We present and evaluate two interactive visualizations in the context of Sprite, a system for creating CV classification and detection models for images originating from videos. We study how these visualizations help Sprite's users identify (evaluate) and select (plan) images where a model is struggling and can lead to improved performance, compared to a baseline condition where users used a query language. We found that users who had used the visualizations found more images across a wider set of potential types of model errors.

cs.HC

Understanding people's needs in viewing diverse social opinions about controversial topics

Social media (i.e., Reddit) users are overloaded with people's opinions when viewing discourses about divisive topics. Traditional user interfaces in such media present those opinions in a linear structure, which can limit users in viewing diverse social opinions at scale. Prior work has recognized this limitation, that the linear structure can reinforce biases, where a certain point of view becomes widespread simply because many viewers seem to believe it. This limitation can make it difficult for users to have a truly conversational mode of mediated discussion. Thus, when designing a user interface for viewing people's opinions, we should consider ways to mitigate selective exposure to information and polarization of opinions. We conducted a needs-finding study with 11 Reddit users, who follow climate change threads and make posts and comments regularly. In the study, we aimed to understand key limitations in people viewing online controversial discourses and to extract design implications to address these problems. Our findings discuss potential future directions to address these problems.

cs.HC

Experts prefer text but videos help novices: an analysis of the utility of multi-media content

Multi-media increases engagement and is increasingly prevalent in online content including news, web blogs, and social media, however, it may not always be beneficial to users. To determine what types of media users actually wanted, we conducted an exploratory study where users got to choose their own media augmentation. Our findings showed that users desired different amounts and types of media depending on their familiarity with the content. To further investigate this difference, we created two versions of a media augmented document, one designed for novices and one designed for experts. We evaluated these prototypes in a two-way between-subject study with 48 participants and found that while multi-media enhanced novice readers' perception of usability (p = .0100) and helped them with reading time (p = .0427), time on task (p= .0156), comprehension (p = .0161), experts largely ignored multi-media and primarily utilized text.

cs.HC

Understanding the Effects of Visualizing Missing Values on Visual Data Exploration

When performing data analysis, people often confront data sets containing missing values. We conducted an empirical study to understand the effects of visualizing those missing values on participants' decision-making processes while performing a visual data exploration task. More specifically, our study participants purchased a hypothetical portfolio of stocks based on a dataset where some stocks had missing values for attributes such as PE ratio, beta, and EPS. The experiment used scatterplots to communicate the stock data. For one group of participants, stocks with missing values simply were not shown, while the second group saw such stocks depicted with estimated values as points with error bars. We measured participants' cognitive load involved in decision-making with data with missing values. Our results indicate that their decision-making workflow was different across two conditions.

cs.HC