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Hitesh Laxmichand Patel

Publications and source records attributed to Hitesh Laxmichand Patel.

29 records · Page 2Linked to original sources

RCI: A Score for Evaluating Global and Local Reasoning in Multimodal Benchmarks

Multimodal Large Language Models (MLLMs) have achieved impressive results on vision-language benchmarks, yet it remains unclear whether these benchmarks assess genuine global reasoning or allow success via localized visual cues. Existing evaluation methods do not explicitly measure this distinction, hindering effective dataset curation and real-world focused model development. We introduce Region Comprehension Index (RCI), the first model-based score to directly quantify a dataset's reliance on global versus local visual information. RCI systematically compares reference-model performance on image patches versus full images, revealing if tasks require holistic image understanding or can be solved with partial or localized visual cues. When applying RCI to 13 widely used multimodal benchmarks, we observed that most of them favor localized reasoning and exhibit significant spatial biases, indicating potential risks in real-world applications. RCI equips researchers & practitioners with an actionable tool for diagnosing & mitigating these biases, enabling the construction of datasets and benchmarks to foster the development of robust, enterprise-ready multimodal systems.

cs.CV↗

PCRI: Measuring Context Robustness in Multimodal Models for Enterprise Applications

The reliability of Multimodal Large Language Models (MLLMs) in real-world settings is often undermined by sensitivity to irrelevant or distracting visual context, an aspect not captured by existing evaluation metrics. We introduce the \textbf{Patch Context Robustness Index (PCRI)}, the first systematic and interpretable score for quantifying MLLM robustness to variations in visual context granularity, measuring performance changes between localized image patches and full-image input. Applying PCRI to 19 state-of-the-art MLLMs across 15 vision-language benchmarks, we find that most leading models remain brittle to background noise, with only a few, such as InternVL2-26B and Qwen2VL-72B, demonstrating consistent robustness across tasks. PCRI analysis also highlights how different model architectures handle and integrate visual context, offering actionable diagnostic insight for both researchers and practitioners. PCRI enables rigorous comparison of context robustness, supporting principled model selection and guiding the development of future architectures and training strategies for robust, real-world deployment.

cs.CV↗

AccessEval: Benchmarking Disability Bias in Large Language Models

Large Language Models (LLMs) are increasingly deployed across diverse domains but often exhibit disparities in how they handle real-life queries. To systematically investigate these effects within various disability contexts, we introduce \textbf{AccessEval (Accessibility Evaluation)}, a benchmark evaluating 21 closed- and open-source LLMs across 6 real-world domains and 9 disability types using paired Neutral and Disability-Aware Queries. We evaluated model outputs with metrics for sentiment, social perception, and factual accuracy. Our analysis reveals that responses to disability-aware queries tend to have a more negative tone, increased stereotyping, and higher factual error compared to neutral queries. These effects show notable variation by domain and disability type, with disabilities affecting hearing, speech, and mobility disproportionately impacted. These disparities reflect persistent forms of ableism embedded in model behavior. By examining model performance in real-world decision-making contexts, we better illuminate how such biases can translate into tangible harms for disabled users. This framing helps bridges the gap between technical evaluation and user impact, reinforcing importance of bias mitigation in day-to-day applications. Our dataset is publicly available at: https://huggingface.co/datasets/Srikant86/AccessEval

cs.CL↗

Hybrid AI for Responsive Multi-Turn Online Conversations with Novel Dynamic Routing and Feedback Adaptation

Retrieval-Augmented Generation (RAG) systems and large language model (LLM)-powered chatbots have significantly advanced conversational AI by combining generative capabilities with external knowledge retrieval. Despite their success, enterprise-scale deployments face critical challenges, including diverse user queries, high latency, hallucinations, and difficulty integrating frequently updated domain-specific knowledge. This paper introduces a novel hybrid framework that integrates RAG with intent-based canned responses, leveraging predefined high-confidence responses for efficiency while dynamically routing complex or ambiguous queries to the RAG pipeline. Our framework employs a dialogue context manager to ensure coherence in multi-turn interactions and incorporates a feedback loop to refine intents, dynamically adjust confidence thresholds, and expand response coverage over time. Experimental results demonstrate that the proposed framework achieves a balance of high accuracy (95\%) and low latency (180ms), outperforming RAG and intent-based systems across diverse query types, positioning it as a scalable and adaptive solution for enterprise conversational AI applications.

cs.AI↗

Hard Negative Mining for Domain-Specific Retrieval in Enterprise Systems

Enterprise search systems often struggle to retrieve accurate, domain-specific information due to semantic mismatches and overlapping terminologies. These issues can degrade the performance of downstream applications such as knowledge management, customer support, and retrieval-augmented generation agents. To address this challenge, we propose a scalable hard-negative mining framework tailored specifically for domain-specific enterprise data. Our approach dynamically selects semantically challenging but contextually irrelevant documents to enhance deployed re-ranking models. Our method integrates diverse embedding models, performs dimensionality reduction, and uniquely selects hard negatives, ensuring computational efficiency and semantic precision. Evaluation on our proprietary enterprise corpus (cloud services domain) demonstrates substantial improvements of 15\% in MRR@3 and 19\% in MRR@10 compared to state-of-the-art baselines and other negative sampling techniques. Further validation on public domain-specific datasets (FiQA, Climate Fever, TechQA) confirms our method's generalizability and readiness for real-world applications.

cs.IR↗

SweEval: Do LLMs Really Swear? A Safety Benchmark for Testing Limits for Enterprise Use

Enterprise customers are increasingly adopting Large Language Models (LLMs) for critical communication tasks, such as drafting emails, crafting sales pitches, and composing casual messages. Deploying such models across different regions requires them to understand diverse cultural and linguistic contexts and generate safe and respectful responses. For enterprise applications, it is crucial to mitigate reputational risks, maintain trust, and ensure compliance by effectively identifying and handling unsafe or offensive language. To address this, we introduce SweEval, a benchmark simulating real-world scenarios with variations in tone (positive or negative) and context (formal or informal). The prompts explicitly instruct the model to include specific swear words while completing the task. This benchmark evaluates whether LLMs comply with or resist such inappropriate instructions and assesses their alignment with ethical frameworks, cultural nuances, and language comprehension capabilities. In order to advance research in building ethically aligned AI systems for enterprise use and beyond, we release the dataset and code: https://github.com/amitbcp/multilingual_profanity.

cs.CL↗

Clinical QA 2.0: Multi-Task Learning for Answer Extraction and Categorization

Clinical Question Answering (CQA) plays a crucial role in medical decision-making, enabling physicians to extract relevant information from Electronic Medical Records (EMRs). While transformer-based models such as BERT, BioBERT, and ClinicalBERT have demonstrated state-of-the-art performance in CQA, existing models lack the ability to categorize extracted answers, which is critical for structured retrieval, content filtering, and medical decision support. To address this limitation, we introduce a Multi-Task Learning (MTL) framework that jointly trains CQA models for both answer extraction and medical categorization. In addition to predicting answer spans, our model classifies responses into five standardized medical categories: Diagnosis, Medication, Symptoms, Procedure, and Lab Reports. This categorization enables more structured and interpretable outputs, making clinical QA models more useful in real-world healthcare settings. We evaluate our approach on emrQA, a large-scale dataset for medical question answering. Results show that MTL improves F1-score by 2.2% compared to standard fine-tuning, while achieving 90.7% accuracy in answer categorization. These findings suggest that MTL not only enhances CQA performance but also introduces an effective mechanism for categorization and structured medical information retrieval.

cs.CL↗

Tokenization Matters: Improving Zero-Shot NER for Indic Languages

Tokenization is a critical component of Natural Language Processing (NLP), especially for low resource languages, where subword segmentation influences vocabulary structure and downstream task accuracy. Although Byte Pair Encoding (BPE) is a standard tokenization method in multilingual language models, its suitability for Named Entity Recognition (NER) in low resource Indic languages remains underexplored due to its limitations in handling morphological complexity. In this work, we systematically compare BPE, SentencePiece, and Character Level tokenization strategies using IndicBERT for NER tasks in low resource Indic languages like Assamese, Bengali, Marathi, and Odia, as well as extremely low resource Indic languages like Santali, Manipuri, and Sindhi. We assess both intrinsic linguistic properties tokenization efficiency, out of vocabulary (OOV) rates, and morphological preservation as well as extrinsic downstream performance, including fine tuning and zero shot cross lingual transfer. Our experiments show that SentencePiece is a consistently better performing approach than BPE for NER in low resource Indic Languages, particularly in zero shot cross lingual settings, as it better preserves entity consistency. While BPE provides the most compact tokenization form, it is not capable of generalization because it misclassifies or even fails to recognize entity labels when tested on unseen languages. In contrast, SentencePiece constitutes a better linguistic structural preservation model, benefiting extremely low resource and morphologically rich Indic languages, such as Santali and Manipuri, for superior entity recognition, as well as high generalization across scripts, such as Sindhi, written in Arabic. The results point to SentencePiece as the more effective tokenization strategy for NER within multilingual and low resource Indic NLP applications.

cs.CL↗

Crowdsource, Crawl, or Generate? Creating SEA-VL, a Multicultural Vision-Language Dataset for Southeast Asia

Southeast Asia (SEA) is a region of extraordinary linguistic and cultural diversity, yet it remains significantly underrepresented in vision-language (VL) research. This often results in artificial intelligence (AI) models that fail to capture SEA cultural nuances. To fill this gap, we present SEA-VL, an open-source initiative dedicated to developing high-quality, culturally relevant data for SEA languages. By involving contributors from SEA countries, SEA-VL aims to ensure better cultural relevance and diversity, fostering greater inclusivity of underrepresented languages in VL research. Beyond crowdsourcing, our initiative goes one step further in the exploration of the automatic collection of culturally relevant images through crawling and image generation. First, we find that image crawling achieves approximately ~85% cultural relevance while being more cost- and time-efficient than crowdsourcing. Second, despite the substantial progress in generative vision models, synthetic images remain unreliable in accurately reflecting SEA cultures. The generated images often fail to reflect the nuanced traditions and cultural contexts of the region. Collectively, we gather 1.28M SEA culturally-relevant images, more than 50 times larger than other existing datasets. Through SEA-VL, we aim to bridge the representation gap in SEA, fostering the development of more inclusive AI systems that authentically represent diverse cultures across SEA.

cs.CV↗

LLM for Barcodes: Generating Diverse Synthetic Data for Identity Documents

Accurate barcode detection and decoding in Identity documents is crucial for applications like security, healthcare, and education, where reliable data extraction and verification are essential. However, building robust detection models is challenging due to the lack of diverse, realistic datasets an issue often tied to privacy concerns and the wide variety of document formats. Traditional tools like Faker rely on predefined templates, making them less effective for capturing the complexity of real-world identity documents. In this paper, we introduce a new approach to synthetic data generation that uses LLMs to create contextually rich and realistic data without relying on predefined field. Using the vast knowledge LLMs have about different documents and content, our method creates data that reflects the variety found in real identity documents. This data is then encoded into barcode and overlayed on templates for documents such as Driver's licenses, Insurance cards, Student IDs. Our approach simplifies the process of dataset creation, eliminating the need for extensive domain knowledge or predefined fields. Compared to traditional methods like Faker, data generated by LLM demonstrates greater diversity and contextual relevance, leading to improved performance in barcode detection models. This scalable, privacy-first solution is a big step forward in advancing machine learning for automated document processing and identity verification.

cs.CL↗

Survey of Large Multimodal Model Datasets, Application Categories and Taxonomy

Multimodal learning, a rapidly evolving field in artificial intelligence, seeks to construct more versatile and robust systems by integrating and analyzing diverse types of data, including text, images, audio, and video. Inspired by the human ability to assimilate information through many senses, this method enables applications such as text-to-video conversion, visual question answering, and image captioning. Recent developments in datasets that support multimodal language models (MLLMs) are highlighted in this overview. Large-scale multimodal datasets are essential because they allow for thorough testing and training of these models. With an emphasis on their contributions to the discipline, the study examines a variety of datasets, including those for training, domain-specific tasks, and real-world applications. It also emphasizes how crucial benchmark datasets are for assessing models' performance in a range of scenarios, scalability, and applicability. Since multimodal learning is always changing, overcoming these obstacles will help AI research and applications reach new heights.

cs.AI↗