arXiv subjects

Inhwa Song

Publications and source records attributed to Inhwa Song.

4 recordsLinked to original sources

arXiv2026

Constructing Everyday Well-Being: Insights from God-Saeng for Personal Informatics

While Personal Informatics (PI) systems support behavior change, everyday well-being involves more than achieving individual target behaviors. It is shaped by cultural narratives that give actions meaning. In South Korea, the God-Saeng phenomenon, encompassing disciplined, collective, and publicly documented self-improvement practices, offers a lens into how well-being is negotiated in daily life. We conducted a 10-day probe (N=24) with bite-sized missions to examine how young adults engaged in God-Saeng. Participants relied on planning practices, accountability infrastructures, and datafication to stabilize themselves, yet these same routines also intensified pressures toward self-monitoring and performance. They navigated tensions between consistency and flexibility, authenticity and visibility, and productivity and broader values such as relationships, and reinterpreted ordinary activities through sociocultural contexts. These insights suggest design opportunities for PI systems that move beyond tracking, toward digital instruments that help users negotiate tensions, make meaning, and reflexively understand how technologies participate in their culturally and existentially situated well-being.

cs.HC↗

arXiv2024

Survey of Cultural Awareness in Language Models: Text and Beyond

Large-scale deployment of large language models (LLMs) in various applications, such as chatbots and virtual assistants, requires LLMs to be culturally sensitive to the user to ensure inclusivity. Culture has been widely studied in psychology and anthropology, and there has been a recent surge in research on making LLMs more culturally inclusive in LLMs that goes beyond multilinguality and builds on findings from psychology and anthropology. In this paper, we survey efforts towards incorporating cultural awareness into text-based and multimodal LLMs. We start by defining cultural awareness in LLMs, taking the definitions of culture from anthropology and psychology as a point of departure. We then examine methodologies adopted for creating cross-cultural datasets, strategies for cultural inclusion in downstream tasks, and methodologies that have been used for benchmarking cultural awareness in LLMs. Further, we discuss the ethical implications of cultural alignment, the role of Human-Computer Interaction in driving cultural inclusion in LLMs, and the role of cultural alignment in driving social science research. We finally provide pointers to future research based on our findings about gaps in the literature.

cs.CL↗

arXiv2024

ExploreSelf: Fostering User-driven Exploration and Reflection on Personal Challenges with Adaptive Guidance by Large Language Models

Expressing stressful experiences in words is proven to improve mental and physical health, but individuals often disengage with writing interventions as they struggle to organize their thoughts and emotions. Reflective prompts have been used to provide direction, and large language models (LLMs) have demonstrated the potential to provide tailored guidance. However, current systems often limit users' flexibility to direct their reflections. We thus present ExploreSelf, an LLM-driven application designed to empower users to control their reflective journey, providing adaptive support through dynamically generated questions. Through an exploratory study with 19 participants, we examine how participants explore and reflect on personal challenges using ExploreSelf. Our findings demonstrate that participants valued the flexible navigation of adaptive guidance to control their reflective journey, leading to deeper engagement and insight. Building on our findings, we discuss the implications of designing LLM-driven tools that facilitate user-driven and effective reflection of personal challenges.

cs.HC↗

arXiv2024

The Typing Cure: Experiences with Large Language Model Chatbots for Mental Health Support

People experiencing severe distress increasingly use Large Language Model (LLM) chatbots as mental health support tools. Discussions on social media have described how engagements were lifesaving for some, but evidence suggests that general-purpose LLM chatbots also have notable risks that could endanger the welfare of users if not designed responsibly. In this study, we investigate the lived experiences of people who have used LLM chatbots for mental health support. We build on interviews with 21 individuals from globally diverse backgrounds to analyze how users create unique support roles for their chatbots, fill in gaps in everyday care, and navigate associated cultural limitations when seeking support from chatbots. We ground our analysis in psychotherapy literature around effective support, and introduce the concept of therapeutic alignment, or aligning AI with therapeutic values for mental health contexts. Our study offers recommendations for how designers can approach the ethical and effective use of LLM chatbots and other AI mental health support tools in mental health care.

cs.HC↗