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Irene Celino

Publications and source records attributed to Irene Celino.

17 recordsLinked to original sources

Knowledge Affordances for Hybrid Human-AI Information Seeking

As information ecosystems grow more heterogeneous, both humans and artificial agents increasingly face a simple yet unresolved question: when seeking knowledge, whom should we ask, and why? Inspired by how people intuitively "read a room", this paper introduces the concept of knowledge affordance (KA) to systematize how agents identify meaningful opportunities for information seeking in hybrid human-AI environments. Rather than introducing a fully formed framework, we propose KAs as declarative, semantically grounded descriptions of what a knowledge source can offer, for which kinds of questions, and with which contextual properties. Additionally, we suggest that KAs are relational, possibly emerging from the interplay between the agent's task, preferences and situational factors. Our contribution is thus a conceptual proposal that connects different research streams, including affordances, semantic web services, knowledge engineering and querying, and mutual intelligibility. We sketch possible research directions to build KA-aware systems that navigate information spaces with greater transparency, adaptability and shared understanding.

cs.HC↗

A DataOps Toolbox Enabling Continuous Semantic Integration of Devices for Edge-Cloud AI Applications

The implementation of AI-based applications in complex environments often requires the collaboration of several devices spanning from edge to cloud. Identifying the required devices and configuring them to collaborate is a challenge relevant to different scenarios, like industrial shopfloors, road infrastructures, and healthcare therapies. We discuss the design and implementation of a DataOps toolbox leveraging Semantic Web technologies and a low-code mechanism to address heterogeneous data interoperability requirements in the development of such applications. The toolbox supports a continuous semantic integration approach to tackle various types of devices, data formats, and semantics, as well as different communication interfaces. The paper presents the application of the toolbox to three use cases from different domains, the DataOps pipelines implemented, and how they guarantee interoperability of static nodes' information and runtime data exchanges. Finally, we discuss the results from the piloting activities in the use cases and the lessons learned.

cs.DC↗

A Conversational Approach to Well-being Awareness Creation and Behavioural Intention

The promotion of a healthy lifestyle is one of the main drivers of an individual's overall physical and psycho-emotional well-being. Digital technologies are more and more adopted as ''facilitators'' for this goal, to raise awareness and solicit healthy lifestyle habits. This study aims to experiment the effects of the adoption of a digital conversational tool to influence awareness creation and behavioural change in the context of a well-being lifestyle. Our aim is to collect evidence of the aspects that must be taken into account when designing and implementing such tools in well-being promotion campaigns. To this end, we created a conversational application for promoting well-being and healthy lifestyles, which presents relevant information and asks specific questions to its intended users within an interaction happening through a chat interface; the conversational tool presents itself as a well-being counsellor named Allegra and follows a coaching approach to structure the interaction with the user. In our user study, participants were asked to first interact with Allegra in one of three experimental conditions, corresponding to different conversational styles; then, they answered a questionnaire about their experience. The questionnaire items were related to intrinsic motivation factors as well as awareness creation and behavioural change. The collected data allowed us to assess the hypotheses of our model that put in connection those variables. Our results confirm the positive effect of intrinsic motivation factors on both awareness creation and behavioural intention in the context of well-being and healthy lifestyle; on the other hand, we did not record any statistically significant effect of different language and communication styles on the outcomes.

cs.HC↗

Mutual Understanding between People and Systems via Neurosymbolic AI and Knowledge Graphs

This chapter investigates the concept of mutual understanding between humans and systems, positing that Neuro-symbolic Artificial Intelligence (NeSy AI) methods can significantly enhance this mutual understanding by leveraging explicit symbolic knowledge representations with data-driven learning models. We start by introducing three critical dimensions to characterize mutual understanding: sharing knowledge, exchanging knowledge, and governing knowledge. Sharing knowledge involves aligning the conceptual models of different agents to enable a shared understanding of the domain of interest. Exchanging knowledge relates to ensuring the effective and accurate communication between agents. Governing knowledge concerns establishing rules and processes to regulate the interaction between agents. Then, we present several different use case scenarios that demonstrate the application of NeSy AI and Knowledge Graphs to aid meaningful exchanges between human, artificial, and robotic agents. These scenarios highlight both the potential and the challenges of combining top-down symbolic reasoning with bottom-up neural learning, guiding the discussion of the coverage provided by current solutions along the dimensions of sharing, exchanging, and governing knowledge. Concurrently, this analysis facilitates the identification of gaps and less developed aspects in mutual understanding to address in future research.

cs.AI↗

Procedural Knowledge Ontology (PKO)

Processes, workflows and guidelines are core to ensure the correct functioning of industrial companies: for the successful operations of factory lines, machinery or services, often industry operators rely on their past experience and know-how. The effect is that this Procedural Knowledge (PK) remains tacit and, as such, difficult to exploit efficiently and effectively. This paper presents PKO, the Procedural Knowledge Ontology, which enables the explicit modeling of procedures and their executions, by reusing and extending existing ontologies. PKO is built on requirements collected from three heterogeneous industrial use cases and can be exploited by any AI and data-driven tools that rely on a shared and interoperable representation to support the governance of PK throughout its life cycle. We describe its structure and design methodology, and outline its relevance, quality, and impact by discussing applications leveraging PKO for PK elicitation and exploitation.

cs.AI↗

Semantic Web and Creative AI -- A Technical Report from ISWS 2023

The International Semantic Web Research School (ISWS) is a week-long intensive program designed to immerse participants in the field. This document reports a collaborative effort performed by ten teams of students, each guided by a senior researcher as their mentor, attending ISWS 2023. Each team provided a different perspective to the topic of creative AI, substantiated by a set of research questions as the main subject of their investigation. The 2023 edition of ISWS focuses on the intersection of Semantic Web technologies and Creative AI. ISWS 2023 explored various intersections between Semantic Web technologies and creative AI. A key area of focus was the potential of LLMs as support tools for knowledge engineering. Participants also delved into the multifaceted applications of LLMs, including legal aspects of creative content production, humans in the loop, decentralised approaches to multimodal generative AI models, nanopublications and AI for personal scientific knowledge graphs, commonsense knowledge in automatic story and narrative completion, generative AI for art critique, prompt engineering, automatic music composition, commonsense prototyping and conceptual blending, and elicitation of tacit knowledge. As Large Language Models and semantic technologies continue to evolve, new exciting prospects are emerging: a future where the boundaries between creative expression and factual knowledge become increasingly permeable and porous, leading to a world of knowledge that is both informative and inspiring.

cs.AI↗

Human Evaluation of Procedural Knowledge Graph Extraction from Text with Large Language Models

Procedural Knowledge is the know-how expressed in the form of sequences of steps needed to perform some tasks. Procedures are usually described by means of natural language texts, such as recipes or maintenance manuals, possibly spread across different documents and systems, and their interpretation and subsequent execution is often left to the reader. Representing such procedures in a Knowledge Graph (KG) can be the basis to build digital tools to support those users who need to apply or execute them. In this paper, we leverage Large Language Model (LLM) capabilities and propose a prompt engineering approach to extract steps, actions, objects, equipment and temporal information from a textual procedure, in order to populate a Procedural KG according to a pre-defined ontology. We evaluate the KG extraction results by means of a user study, in order to qualitatively and quantitatively assess the perceived quality and usefulness of the LLM-extracted procedural knowledge. We show that LLMs can produce outputs of acceptable quality and we assess the subjective perception of AI by human evaluators.

cs.AI↗

Intelligent Urban Traffic Management via Semantic Interoperability across Multiple Heterogeneous Mobility Data Sources

The integrated exploitation of data sources in the mobility domain is key to providing added-value services to passengers, transport companies and authorities. Indeed, multiple stakeholders operate and maintain different kinds of data but several interoperability issues limit their effective usage. In this paper, we present an architecture enabled by Semantic Web technologies to overcome such issues and facilitate the development of an integrated solution for mobility stakeholders. The proposed solution is composed of different components that address challenges for enabling data interoperability, from the findability of data sources to their integrated consumption adopting standardised data formats. We report on the implementation and validation in four European cities of the TANGENT solution enabling data-driven tools for the dynamic management of multimodal traffic. Finally, we discuss the feedback received by users testing the solution and the lessons learnt during its development.

cs.DB↗

The Time Traveler's Guide to Semantic Web Research: Analyzing Fictitious Research Themes in the ESWC "Next 20 Years" Track

What will Semantic Web research focus on in 20 years from now? We asked this question to the community and collected their visions in the "Next 20 years" track of ESWC 2023. We challenged the participants to submit "future" research papers, as if they were submitting to the 2043 edition of the conference. The submissions - entirely fictitious - were expected to be full scientific papers, with research questions, state of the art references, experimental results and future work, with the goal to get an idea of the research agenda for the late 2040s and early 2050s. We received ten submissions, eight of which were accepted for presentation at the conference, that mixed serious ideas of potential future research themes and discussion topics with some fun and irony. In this paper, we intend to provide a survey of those "science fiction" papers, considering the emerging research themes and topics, analysing the research methods applied by the authors in these very special submissions, and investigating also the most fictitious parts (e.g., neologisms, fabricated references). Our goal is twofold: on the one hand, we investigate what this special track tells us about the Semantic Web community and, on the other hand, we aim at getting some insights on future research practices and directions.

cs.AI↗

Modelling Business Agreements in the Multimodal Transportation Domain through Ontological Smart Contracts

The blockchain technology provides integrity and reliability of the information, thus offering a suitable solution to guarantee trustability in a multi-stakeholder scenario that involves actors defining business agreements. The Ride2Rail project investigated the use of the blockchain to record as smart contracts the agreements between different stakeholders defined in a multimodal transportation domain. Modelling an ontology to represent the smart contracts enables the possibility of having a machine-readable and interoperable representation of the agreements. On one hand, the underlying blockchain ensures trust in the execution of the contracts, on the other hand, their ontological representation facilitates the retrieval of information within the ecosystem. The paper describes the development of the Ride2Rail Ontology for Agreements to showcase how the concept of an ontological smart contract, defined in the OASIS ontology, can be applied to a specific domain. The usage of the designed ontology is discussed by describing the modelling as ontological smart contracts of business agreements defined in a ride-sharing scenario.

cs.CY↗

Knowledge Graphs Evolution and Preservation -- A Technical Report from ISWS 2019

One of the grand challenges discussed during the Dagstuhl Seminar "Knowledge Graphs: New Directions for Knowledge Representation on the Semantic Web" and described in its report is that of a: "Public FAIR Knowledge Graph of Everything: We increasingly see the creation of knowledge graphs that capture information about the entirety of a class of entities. [...] This grand challenge extends this further by asking if we can create a knowledge graph of "everything" ranging from common sense concepts to location based entities. This knowledge graph should be "open to the public" in a FAIR manner democratizing this mass amount of knowledge." Although linked open data (LOD) is one knowledge graph, it is the closest realisation (and probably the only one) to a public FAIR Knowledge Graph (KG) of everything. Surely, LOD provides a unique testbed for experimenting and evaluating research hypotheses on open and FAIR KG. One of the most neglected FAIR issues about KGs is their ongoing evolution and long term preservation. We want to investigate this problem, that is to understand what preserving and supporting the evolution of KGs means and how these problems can be addressed. Clearly, the problem can be approached from different perspectives and may require the development of different approaches, including new theories, ontologies, metrics, strategies, procedures, etc. This document reports a collaborative effort performed by 9 teams of students, each guided by a senior researcher as their mentor, attending the International Semantic Web Research School (ISWS 2019). Each team provides a different perspective to the problem of knowledge graph evolution substantiated by a set of research questions as the main subject of their investigation. In addition, they provide their working definition for KG preservation and evolution.

cs.AI↗

Turning Transport Data to Comply with EU Standards while Enabling a Multimodal Transport Knowledge Graph

Complying with the EU Regulation on multimodal transportation services requires sharing data on the National Access Points in one of the standards (e.g., NeTEx and SIRI) indicated by the European Commission. These standards are complex and of limited practical adoption. This means that datasets are natively expressed in other formats and require a data translation process for full compliance. This paper describes the solution to turn the authoritative data of three different transport stakeholders from Italy and Spain into a format compliant with EU standards by means of Semantic Web technologies. Our solution addresses the challenge and also contributes to build a multi-modal transport Knowledge Graph of interlinked and interoperable information that enables intelligent querying and exploration, as well as facilitates the design of added-value services.

cs.DB↗

Who is this Explanation for? Human Intelligence and Knowledge Graphs for eXplainable AI

eXplainable AI focuses on generating explanations for the output of an AI algorithm to a user, usually a decision-maker. Such user needs to interpret the AI system in order to decide whether to trust the machine outcome. When addressing this challenge, therefore, proper attention should be given to produce explanations that are interpretable by the target community of users. In this chapter, we claim for the need to better investigate what constitutes a human explanation, i.e. a justification of the machine behaviour that is interpretable and actionable by the human decision makers. In particular, we focus on the contributions that Human Intelligence can bring to eXplainable AI, especially in conjunction with the exploitation of Knowledge Graphs. Indeed, we call for a better interplay between Knowledge Representation and Reasoning, Social Sciences, Human Computation and Human-Machine Cooperation research -- as already explored in other AI branches -- in order to support the goal of eXplainable AI with the adoption of a Human-in-the-Loop approach.

cs.HC↗

Submitting surveys via a conversational interface: an evaluation of user acceptance and approach effectiveness

Conversational interfaces are currently on the rise: more and more applications rely on a chat-like interaction pattern to increase their acceptability and to improve user experience. Also in the area of questionnaire design and administration, interaction design is increasingly looked at as an important ingredient of a digital solution. For those reasons, we designed and developed a conversational survey tool to administer questionnaires with a colloquial form through a chat-like Web interface. In this paper, we present the evaluation results of our approach, taking into account both the user point of view - by assessing user acceptance and preferences in terms of survey compilation experience - and the survey design perspective - by investigating the effectiveness of a conversational survey in comparison to a traditional questionnaire. We show that users clearly appreciate the conversational form and prefer it over a traditional approach and that, from a data collection point of view, the conversational method shows the same reliability and a higher response quality with respect to a traditional questionnaire.

cs.HC↗

Interplay of Game Incentives, Player Profiles and Task Difficulty in Games with a Purpose

How to take multiple factors into account when evaluating a Game with a Purpose? How is player behaviour or participation influenced by different incentives? How does player engagement impact their accuracy in solving tasks? In this paper, we present a detailed investigation of multiple factors affecting the evaluation of a GWAP and we show how they impact on the achieved results. We inform our study with the experimental assessment of a GWAP designed to solve a multinomial classification task.

cs.HC↗

A Framework to build Games with a Purpose for Linked Data Refinement

With the rise of linked data and knowledge graphs, the need becomes compelling to find suitable solutions to increase the coverage and correctness of datasets, to add missing knowledge and to identify and remove errors. Several approaches - mostly relying on machine learning and NLP techniques - have been proposed to address this refinement goal; they usually need a partial gold standard, i.e. some "ground truth" to train automatic models. Gold standards are manually constructed, either by involving domain experts or by adopting crowdsourcing and human computation solutions. In this paper, we present an open source software framework to build Games with a Purpose for linked data refinement, i.e. web applications to crowdsource partial ground truth, by motivating user participation through fun incentive. We detail the impact of this new resource by explaining the specific data linking "purposes" supported by the framework (creation, ranking and validation of links) and by defining the respective crowdsourcing tasks to achieve those goals. To show this resource's versatility, we describe a set of diverse applications that we built on top of it; to demonstrate its reusability and extensibility potential, we provide references to detailed documentation, including an entire tutorial which in a few hours guides new adopters to customize and adapt the framework to a new use case.

cs.HC↗

An Incremental Truth Inference Approach to Aggregate Crowdsourcing Contributions in Games with a Purpose

We introduce our approach for incremental truth inference over the contributions provided by players of Games with a Purpose: we motivate the need for such a method with the specificity of GWAP vs. traditional crowdsourcing; we explain and formalize the proposed process and we explain its positive consequences; finally, we illustrate the results of an experimental comparison with state-of-the-art approaches, performed on data collected through two different GWAPs, thus showing the properties of our proposed framework.

cs.HC↗