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Isabelle Augenstein

Publications and source records attributed to Isabelle Augenstein.

At least 55 records · Page 3Linked to original sources

Community Moderation and the New Epistemology of Fact Checking on Social Media

Social media platforms have traditionally relied on internal moderation teams and partnerships with independent fact-checking organizations to identify and flag misleading content. Recently, however, platforms including X (formerly Twitter) and Meta have shifted towards community-driven content moderation by launching their own versions of crowd-sourced fact-checking -- Community Notes. If effectively scaled and governed, such crowd-checking initiatives have the potential to combat misinformation with increased scale and speed as successfully as community-driven efforts once did with spam. Nevertheless, general content moderation, especially for misinformation, is inherently more complex. Public perceptions of truth are often shaped by personal biases, political leanings, and cultural contexts, complicating consensus on what constitutes misleading content. This suggests that community efforts, while valuable, cannot replace the indispensable role of professional fact-checkers. Here we systemically examine the current approaches to misinformation detection across major platforms, explore the emerging role of community-driven moderation, and critically evaluate both the promises and challenges of crowd-checking at scale.

cs.SI↗

Efficiency and Effectiveness of LLM-Based Summarization of Evidence in Crowdsourced Fact-Checking

Evaluating the truthfulness of online content is critical for combating misinformation. This study examines the efficiency and effectiveness of crowdsourced truthfulness assessments through a comparative analysis of two approaches: one involving full-length webpages as evidence for each claim, and another using summaries for each evidence document generated with a large language model. Using an A/B testing setting, we engage a diverse pool of participants tasked with evaluating the truthfulness of statements under these conditions. Our analysis explores both the quality of assessments and the behavioral patterns of participants. The results reveal that relying on summarized evidence offers comparable accuracy and error metrics to the Standard modality while significantly improving efficiency. Workers in the Summary setting complete a significantly higher number of assessments, reducing task duration and costs. Additionally, the Summary modality maximizes internal agreement and maintains consistent reliance on and perceived usefulness of evidence, demonstrating its potential to streamline large-scale truthfulness evaluations.

cs.IR↗

Aggregating Soft Labels from Crowd Annotations Improves Uncertainty Estimation Under Distribution Shift

Selecting an effective training signal for machine learning tasks is difficult: expert annotations are expensive, and crowd-sourced annotations may not be reliable. Recent work has demonstrated that learning from a distribution over labels acquired from crowd annotations can be effective both for performance and uncertainty estimation. However, this has mainly been studied using a limited set of soft-labeling methods in an in-domain setting. Additionally, no one method has been shown to consistently perform well across tasks, making it difficult to know a priori which to choose. To fill these gaps, this paper provides the first large-scale empirical study on learning from crowd labels in the out-of-domain setting, systematically analyzing 8 soft-labeling methods on 4 language and vision tasks. Additionally, we propose to aggregate soft-labels via a simple average in order to achieve consistent performance across tasks. We demonstrate that this yields classifiers with improved predictive uncertainty estimation in most settings while maintaining consistent raw performance compared to learning from individual soft-labeling methods or taking a majority vote of the annotations. We additionally highlight that in regimes with abundant or minimal training data, the selection of soft labeling method is less important, while for highly subjective labels and moderate amounts of training data, aggregation yields significant improvements in uncertainty estimation over individual methods. Code can be found at https://github.com/copenlu/aggregating-crowd-annotations-ood.

cs.CL↗

Graph-Guided Textual Explanation Generation Framework

Natural language explanations (NLEs) are commonly used to provide plausible free-text explanations of a model's reasoning about its predictions. However, recent work has questioned their faithfulness, as they may not accurately reflect the model's internal reasoning process regarding its predicted answer. In contrast, highlight explanations--input fragments critical for the model's predicted answers--exhibit measurable faithfulness. Building on this foundation, we propose G-Tex, a Graph-Guided Textual Explanation Generation framework designed to enhance the faithfulness of NLEs. Specifically, highlight explanations are first extracted as faithful cues reflecting the model's reasoning logic toward answer prediction. They are subsequently encoded through a graph neural network layer to guide the NLE generation, which aligns the generated explanations with the model's underlying reasoning toward the predicted answer. Experiments on T5 and BART using three reasoning datasets show that G-Tex improves NLE faithfulness by up to 12.18% compared to baseline methods. Additionally, G-Tex generates NLEs with greater semantic and lexical similarity to human-written ones. Human evaluations show that G-Tex can decrease redundant content and enhance the overall quality of NLEs. Our work presents a novel method for explicitly guiding NLE generation to enhance faithfulness, serving as a foundation for addressing broader criteria in NLE and generated text.

cs.CL↗

Presumed Cultural Identity: How Names Shape LLM Responses

Names are deeply tied to human identity. They can serve as markers of individuality, cultural heritage, and personal history. However, using names as a core indicator of identity can lead to over-simplification of complex identities. When interacting with LLMs, user names are an important point of information for personalisation. Names can enter chatbot conversations through direct user input (requested by chatbots), as part of task contexts such as CV reviews, or as built-in memory features that store user information for personalisation. We study biases associated with names by measuring cultural presumptions in the responses generated by LLMs when presented with common suggestion-seeking queries, which might involve making assumptions about the user. Our analyses demonstrate strong assumptions about cultural identity associated with names present in LLM generations across multiple cultures. Our work has implications for designing more nuanced personalisation systems that avoid reinforcing stereotypes while maintaining meaningful customisation.

cs.CL↗

Measuring and Benchmarking Large Language Models' Capabilities to Generate Persuasive Language

We are exposed to much information trying to influence us, such as teaser messages, debates, politically framed news, and propaganda - all of which use persuasive language. With the recent interest in Large Language Models (LLMs), we study the ability of LLMs to produce persuasive text. As opposed to prior work which focuses on particular domains or types of persuasion, we conduct a general study across various domains to measure and benchmark to what degree LLMs produce persuasive language - both when explicitly instructed to rewrite text to be more or less persuasive and when only instructed to paraphrase. We construct the new dataset Persuasive-Pairs of pairs of a short text and its rewrite by an LLM to amplify or diminish persuasive language. We multi-annotate the pairs on a relative scale for persuasive language: a valuable resource in itself, and for training a regression model to score and benchmark persuasive language, including for new LLMs across domains. In our analysis, we find that different 'personas' in LLaMA3's system prompt change persuasive language substantially, even when only instructed to paraphrase.

cs.CL↗

Specializing Large Language Models to Simulate Survey Response Distributions for Global Populations

Large-scale surveys are essential tools for informing social science research and policy, but running surveys is costly and time-intensive. If we could accurately simulate group-level survey results, this would therefore be very valuable to social science research. Prior work has explored the use of large language models (LLMs) for simulating human behaviors, mostly through prompting. In this paper, we are the first to specialize LLMs for the task of simulating survey response distributions. As a testbed, we use country-level results from two global cultural surveys. We devise a fine-tuning method based on first-token probabilities to minimize divergence between predicted and actual response distributions for a given question. Then, we show that this method substantially outperforms other methods and zero-shot classifiers, even on unseen questions, countries, and a completely unseen survey. While even our best models struggle with the task, especially on unseen questions, our results demonstrate the benefits of specialization for simulation, which may accelerate progress towards sufficiently accurate simulation in the future.

cs.CL↗

Show Me the Work: Fact-Checkers' Requirements for Explainable Automated Fact-Checking

The pervasiveness of large language models and generative AI in online media has amplified the need for effective automated fact-checking to assist fact-checkers in tackling the increasing volume and sophistication of misinformation. The complex nature of fact-checking demands that automated fact-checking systems provide explanations that enable fact-checkers to scrutinise their outputs. However, it is unclear how these explanations should align with the decision-making and reasoning processes of fact-checkers to be effectively integrated into their workflows. Through semi-structured interviews with fact-checking professionals, we bridge this gap by: (i) providing an account of how fact-checkers assess evidence, make decisions, and explain their processes; (ii) examining how fact-checkers use automated tools in practice; and (iii) identifying fact-checker explanation requirements for automated fact-checking tools. The findings show unmet explanation needs and identify important criteria for replicable fact-checking explanations that trace the model's reasoning path, reference specific evidence, and highlight uncertainty and information gaps.

cs.HC↗

Claim Verification in the Age of Large Language Models: A Survey

The large and ever-increasing amount of data available on the Internet coupled with the laborious task of manual claim and fact verification has sparked the interest in the development of automated claim verification systems. Several deep learning and transformer-based models have been proposed for this task over the years. With the introduction of Large Language Models (LLMs) and their superior performance in several NLP tasks, we have seen a surge of LLM-based approaches to claim verification along with the use of novel methods such as Retrieval Augmented Generation (RAG). In this survey, we present a comprehensive account of recent claim verification frameworks using LLMs. We describe the different components of the claim verification pipeline used in these frameworks in detail including common approaches to retrieval, prompting, and fine-tuning. Finally, we describe publicly available English datasets created for this task.

cs.CL↗

Evaluating Input Feature Explanations through a Unified Diagnostic Evaluation Framework

Explaining the decision-making process of machine learning models is crucial for ensuring their reliability and transparency for end users. One popular explanation form highlights key input features, such as i) tokens (e.g., Shapley Values and Integrated Gradients), ii) interactions between tokens (e.g., Bivariate Shapley and Attention-based methods), or iii) interactions between spans of the input (e.g., Louvain Span Interactions). However, these explanation types have only been studied in isolation, making it difficult to judge their respective applicability. To bridge this gap, we develop a unified framework that facilitates an automated and direct comparison between highlight and interactive explanations comprised of four diagnostic properties. We conduct an extensive analysis across these three types of input feature explanations -- each utilizing three different explanation techniques -- across two datasets and two models, and reveal that each explanation has distinct strengths across the different diagnostic properties. Nevertheless, interactive span explanations outperform other types of input feature explanations across most diagnostic properties. Despite being relatively understudied, our analysis underscores the need for further research to improve methods generating these explanation types. Additionally, integrating them with other explanation types that perform better in certain characteristics could further enhance their overall effectiveness.

cs.CL↗

With Great Backbones Comes Great Adversarial Transferability

Advances in self-supervised learning (SSL) for machine vision have improved representation robustness and model performance, giving rise to pre-trained backbones like \emph{ResNet} and \emph{ViT} models tuned with SSL methods such as \emph{SimCLR}. Due to the computational and data demands of pre-training, the utilization of such backbones becomes a strenuous necessity. However, employing these backbones may inherit vulnerabilities to adversarial attacks. While adversarial robustness has been studied under \emph{white-box} and \emph{black-box} settings, the robustness of models tuned on pre-trained backbones remains largely unexplored. Additionally, the role of tuning meta-information in mitigating exploitation risks is unclear. This work systematically evaluates the adversarial robustness of such models across $20,000$ combinations of tuning meta-information, including fine-tuning techniques, backbone families, datasets, and attack types. We propose using proxy models to transfer attacks, simulating varying levels of target knowledge by fine-tuning these proxies with diverse configurations. Our findings reveal that proxy-based attacks approach the effectiveness of \emph{white-box} methods, even with minimal tuning knowledge. We also introduce a naive "backbone attack," leveraging only the backbone to generate adversarial samples, which outperforms \emph{black-box} attacks and rivals \emph{white-box} methods, highlighting critical risks in model-sharing practices. Finally, our ablations reveal how increasing tuning meta-information impacts attack transferability, measuring each meta-information combination.

cs.CV↗

What Languages are Easy to Language-Model? A Perspective from Learning Probabilistic Regular Languages

What can large language models learn? By definition, language models (LM) are distributions over strings. Therefore, an intuitive way of addressing the above question is to formalize it as a matter of learnability of classes of distributions over strings. While prior work in this direction focused on assessing the theoretical limits, in contrast, we seek to understand the empirical learnability. Unlike prior empirical work, we evaluate neural LMs on their home turf-learning probabilistic languages-rather than as classifiers of formal languages. In particular, we investigate the learnability of regular LMs (RLMs) by RNN and Transformer LMs. We empirically test the learnability of RLMs as a function of various complexity parameters of the RLM and the hidden state size of the neural LM. We find that the RLM rank, which corresponds to the size of linear space spanned by the logits of its conditional distributions, and the expected length of sampled strings are strong and significant predictors of learnability for both RNNs and Transformers. Several other predictors also reach significance, but with differing patterns between RNNs and Transformers.

cs.CL↗

Survey of Cultural Awareness in Language Models: Text and Beyond

Large-scale deployment of large language models (LLMs) in various applications, such as chatbots and virtual assistants, requires LLMs to be culturally sensitive to the user to ensure inclusivity. Culture has been widely studied in psychology and anthropology, and there has been a recent surge in research on making LLMs more culturally inclusive in LLMs that goes beyond multilinguality and builds on findings from psychology and anthropology. In this paper, we survey efforts towards incorporating cultural awareness into text-based and multimodal LLMs. We start by defining cultural awareness in LLMs, taking the definitions of culture from anthropology and psychology as a point of departure. We then examine methodologies adopted for creating cross-cultural datasets, strategies for cultural inclusion in downstream tasks, and methodologies that have been used for benchmarking cultural awareness in LLMs. Further, we discuss the ethical implications of cultural alignment, the role of Human-Computer Interaction in driving cultural inclusion in LLMs, and the role of cultural alignment in driving social science research. We finally provide pointers to future research based on our findings about gaps in the literature.

cs.CL↗

The Causal Influence of Grammatical Gender on Distributional Semantics

How much meaning influences gender assignment across languages is an active area of research in linguistics and cognitive science. We can view current approaches as aiming to determine where gender assignment falls on a spectrum, from being fully arbitrarily determined to being largely semantically determined. For the latter case, there is a formulation of the neo-Whorfian hypothesis, which claims that even inanimate noun gender influences how people conceive of and talk about objects (using the choice of adjective used to modify inanimate nouns as a proxy for meaning). We offer a novel, causal graphical model that jointly represents the interactions between a noun's grammatical gender, its meaning, and adjective choice. In accordance with past results, we find a significant relationship between the gender of nouns and the adjectives that modify them. However, when we control for the meaning of the noun, the relationship between grammatical gender and adjective choice is near zero and insignificant.

cs.CL↗

DYNAMICQA: Tracing Internal Knowledge Conflicts in Language Models

Knowledge-intensive language understanding tasks require Language Models (LMs) to integrate relevant context, mitigating their inherent weaknesses, such as incomplete or outdated knowledge. However, conflicting knowledge can be present in the LM's parameters, termed intra-memory conflict, which can affect a model's propensity to accept contextual knowledge. To study the effect of intra-memory conflict on an LM's ability to accept relevant context, we utilize two knowledge conflict measures and a novel dataset containing inherently conflicting data, DynamicQA. This dataset includes facts with a temporal dynamic nature where facts can change over time and disputable dynamic facts, which can change depending on the viewpoint. DynamicQA is the first to include real-world knowledge conflicts and provide context to study the link between the different types of knowledge conflicts. We also evaluate several measures on their ability to reflect the presence of intra-memory conflict: semantic entropy and a novel coherent persuasion score. With our extensive experiments, we verify that LMs exhibit a greater degree of intra-memory conflict with dynamic facts compared to facts that have a single truth value. Furthermore, we reveal that facts with intra-memory conflict are harder to update with context, suggesting that retrieval-augmented generation will struggle with the most commonly adapted facts.

cs.CL↗

Social Bias Probing: Fairness Benchmarking for Language Models

While the impact of social biases in language models has been recognized, prior methods for bias evaluation have been limited to binary association tests on small datasets, limiting our understanding of bias complexities. This paper proposes a novel framework for probing language models for social biases by assessing disparate treatment, which involves treating individuals differently according to their affiliation with a sensitive demographic group. We curate SoFa, a large-scale benchmark designed to address the limitations of existing fairness collections. SoFa expands the analysis beyond the binary comparison of stereotypical versus anti-stereotypical identities to include a diverse range of identities and stereotypes. Comparing our methodology with existing benchmarks, we reveal that biases within language models are more nuanced than acknowledged, indicating a broader scope of encoded biases than previously recognized. Benchmarking LMs on SoFa, we expose how identities expressing different religions lead to the most pronounced disparate treatments across all models. Finally, our findings indicate that real-life adversities faced by various groups such as women and people with disabilities are mirrored in the behavior of these models.

cs.CL↗

Can Transformers Learn $n$-gram Language Models?

Much theoretical work has described the ability of transformers to represent formal languages. However, linking theoretical results to empirical performance is not straightforward due to the complex interplay between the architecture, the learning algorithm, and training data. To test whether theoretical lower bounds imply \emph{learnability} of formal languages, we turn to recent work relating transformers to $n$-gram language models (LMs). We study transformers' ability to learn random $n$-gram LMs of two kinds: ones with arbitrary next-symbol probabilities and ones where those are defined with shared parameters. We find that classic estimation techniques for $n$-gram LMs such as add-$λ$ smoothing outperform transformers on the former, while transformers perform better on the latter, outperforming methods specifically designed to learn $n$-gram LMs.

cs.CL↗

SynDARin: Synthesising Datasets for Automated Reasoning in Low-Resource Languages

Question Answering (QA) datasets have been instrumental in developing and evaluating Large Language Model (LLM) capabilities. However, such datasets are scarce for languages other than English due to the cost and difficulties of collection and manual annotation. This means that producing novel models and measuring the performance of multilingual LLMs in low-resource languages is challenging. To mitigate this, we propose $\textbf{S}$yn$\textbf{DAR}$in, a method for generating and validating QA datasets for low-resource languages. We utilize parallel content mining to obtain $\textit{human-curated}$ paragraphs between English and the target language. We use the English data as context to $\textit{generate}$ synthetic multiple-choice (MC) question-answer pairs, which are automatically translated and further validated for quality. Combining these with their designated non-English $\textit{human-curated}$ paragraphs form the final QA dataset. The method allows to maintain the content quality, reduces the likelihood of factual errors, and circumvents the need for costly annotation. To test the method, we created a QA dataset with $1.2$K samples for the Armenian language. The human evaluation shows that $98\%$ of the generated English data maintains quality and diversity in the question types and topics, while the translation validation pipeline can filter out $\sim70\%$ of data with poor quality. We use the dataset to benchmark state-of-the-art LLMs, showing their inability to achieve human accuracy with some model performances closer to random chance. This shows that the generated dataset is non-trivial and can be used to evaluate reasoning capabilities in low-resource language.

cs.CL↗