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Ishita Rustagi

Publications and source records attributed to Ishita Rustagi.

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Standard Language Ideology in AI-Generated Language

Large language models (LLMs) generate text that reinforces standard language ideology: a bias towards certain language varieties that are granted more prestige, authority, and legitimacy than others. This paper contributes a sociotechnically grounded faceted taxonomy that illustrates how generative AI systems reproduce standard language ideology and its societal implications. We introduce the concept of standard AI-generated language ideology to explain how AI systems confer legitimacy on certain language varieties while marginalizing others, structuring patterns of performance disparity, stereotyping, appropriation, and erasure. We then discuss ongoing tensions around what constitutes desirable system behavior, as well as advantages and drawbacks of generative AI tools attempting or refusing to imitate different language varieties. To address the power relations shaping generative AI and the mechanisms identified in our taxonomy--legitimation, stereotyping, appropriation, and erasure--we offer recommendations that emphasize accountability, community agency, control, and ownership. These recommendations recognize linguistic diversity as a resource to be protected, valued, and sustained as part of a just AI future.

cs.CL

Linguistic Bias in ChatGPT: Language Models Reinforce Dialect Discrimination

We present a large-scale study of linguistic bias exhibited by ChatGPT covering ten dialects of English (Standard American English, Standard British English, and eight widely spoken non-"standard" varieties from around the world). We prompted GPT-3.5 Turbo and GPT-4 with text by native speakers of each variety and analyzed the responses via detailed linguistic feature annotation and native speaker evaluation. We find that the models default to "standard" varieties of English; based on evaluation by native speakers, we also find that model responses to non-"standard" varieties consistently exhibit a range of issues: stereotyping (19% worse than for "standard" varieties), demeaning content (25% worse), lack of comprehension (9% worse), and condescending responses (15% worse). We also find that if these models are asked to imitate the writing style of prompts in non-"standard" varieties, they produce text that exhibits lower comprehension of the input and is especially prone to stereotyping. GPT-4 improves on GPT-3.5 in terms of comprehension, warmth, and friendliness, but also exhibits a marked increase in stereotyping (+18%). The results indicate that GPT-3.5 Turbo and GPT-4 can perpetuate linguistic discrimination toward speakers of non-"standard" varieties.

cs.CL