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Jackie Crowley

Publications and source records attributed to Jackie Crowley.

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Cloning the Self for Mental Well-Being: A Framework for Designing Safe and Therapeutic Self-Clone Chatbots

As digital tools increasingly mediate mental health care, self-clone chatbots can offer a uniquely novel approach to intra-personal exploration and self-derived support. Trained to replicate users' conversational patterns, self-clones allow users to talk to themselves through their digital replicas. Despite the promises, these systems may carry risks around identity confusion, negative reinforcement, and blurred user agency. Through interviews with 16 mental health professionals and 6 general users, we aim to uncover tensions and design opportunities in this emerging space to guide responsible self-clone design. Our analysis produces a design framework organized around three priorities: (1) defining goals and grounding the approach in existing therapeutic models, (2) design dimensions including the self-clone persona and user-clone relationship dynamics, and (3) considerations for minimizing potential emotional and ethical harms. This framework contributes an interdisciplinary foundation for designing self-clone chatbots as AI-mediated self-interaction tools that are emotionally and ethically attuned in mental health contexts.

cs.HC

AnchoredAI: Contextual Anchoring of AI Comments Improves Writer Agency and Ownership

Generative AI is increasingly integrated into writing support, yet current chat-based interfaces often obscure referential context and risk amplifying automation bias and overreliance. We introduce AnchoredAI, a novel system that anchors AI feedback directly to relevant text spans. AnchoredAI implements two key mechanisms: (1) an Anchoring Context Window (ACW) that maintains unique, context-rich references, and (2) an update-aware context retrieval method that preserves the intent of prior comments after document edits. In a controlled user study, we compared AnchoredAI to a chat-based LLM interface. Results show that AnchoredAI led to more targeted revisions while fostering a stronger agency metrics (e.g., control and ownership) among writers. These findings highlight how interface design shapes AI-assisted writing, suggesting that anchoring can mitigate overreliance and enable more precise, user-driven revision practices.

cs.HC