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Jacqueline Meijer-Irons

Publications and source records attributed to Jacqueline Meijer-Irons.

2 recordsLinked to original sources

Structuring Human-AI Productive Interdependence by Strategic Level of Automation Selection for Qualitative Inquiry

While Large Language Models (LLMs) offer a solution to the scale-versus-depth dilemma in qualitative analysis, the paradigm of maximizing automation is fundamentally at odds with the interpretive nature of qualitative inquiry. We argue that effective Human-AI collaboration is not an automation problem, but an interdependence problem. This paper reframes the design of "co-data" systems through the lens of Interdependence Theory, proposing a formal framework to structure human-AI productive interdependence. The framework guides the selection of an appropriate Level of Automation (LoA) for different stages of the qualitative analysis process by assessing task risk and the cost of validation. We present a case study where this framework led to a deliberately interdependent workflow, fostering the calibrated trust necessary for rigorous analysis. We conclude by presenting three design principles that instantiate this framework, demonstrating how to leverage AI as a powerful partner while preserving the human researcher's irreplaceable role in the transformation process of meaning-making.

cs.HC↗

From 600 Tools to 1 Console: A UX-Driven Transformation

In 2021 the Technical Infrastructure (TI) User Experience (UX) team sent a survey to 10,000 Google Developers (Googlers) and uncovered that Google's internal infrastructure tools were fragmented and inefficient, hindering developers' productivity. Using user centered research and design methodologies the team first created a story map and service blueprint to visualize the relationship between internal applications, then formulated a strategic vision to consolidate tools, streamline workflows, and measure the impact of their work. We secured executive buy-in and delivered incremental improvements.

cs.HC↗