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Jalal Mahmud

Publications and source records attributed to Jalal Mahmud.

22 records · Page 2Linked to original sources

Optimizing The Selection of Strangers To Answer Questions in Social Media

Millions of people express themselves on public social media, such as Twitter. Through their posts, these people may reveal themselves as potentially valuable sources of information. For example, real-time information about an event might be collected through asking questions of people who tweet about being at the event location. In this paper, we explore how to model and select users to target with questions so as to improve answering performance while managing the load on people who must be asked. We first present a feature-based model that leverages users exhibited social behavior, including the content of their tweets and social interactions, to characterize their willingness and readiness to respond to questions on Twitter. We then use the model to predict the likelihood for people to answer questions. To support real-world information collection applications, we present an optimization-based approach that selects a proper set of strangers to answer questions while achieving a set of application-dependent objectives, such as achieving a desired number of answers and minimizing the number of questions to be sent. Our cross-validation experiments using multiple real-world data sets demonstrate the effectiveness of our work.

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Why Do You Spread This Message? Understanding Users Sentiment in Social Media Campaigns

Twitter has been increasingly used for spreading messages about campaigns. Such campaigns try to gain followers through their Twitter accounts, influence the followers and spread messages through them. In this paper, we explore the relationship between followers sentiment towards the campaign topic and their rate of retweeting of messages generated by the campaign. Our analysis with followers of multiple social-media campaigns found statistical significant correlations between such sentiment and retweeting rate. Based on our analysis, we have conducted an online intervention study among the followers of different social-media campaigns. Our study shows that targeting followers based on their sentiment towards the campaign can give higher retweet rate than a number of other baseline approaches.

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Home Location Identification of Twitter Users

We present a new algorithm for inferring the home location of Twitter users at different granularities, including city, state, time zone or geographic region, using the content of users tweets and their tweeting behavior. Unlike existing approaches, our algorithm uses an ensemble of statistical and heuristic classifiers to predict locations and makes use of a geographic gazetteer dictionary to identify place-name entities. We find that a hierarchical classification approach, where time zone, state or geographic region is predicted first and city is predicted next, can improve prediction accuracy. We have also analyzed movement variations of Twitter users, built a classifier to predict whether a user was travelling in a certain period of time and use that to further improve the location detection accuracy. Experimental evidence suggests that our algorithm works well in practice and outperforms the best existing algorithms for predicting the home location of Twitter users.

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Why Are You More Engaged? Predicting Social Engagement from Word Use

We present a study to analyze how word use can predict social engagement behaviors such as replies and retweets in Twitter. We compute psycholinguistic category scores from word usage, and investigate how people with different scores exhibited different reply and retweet behaviors on Twitter. We also found psycholinguistic categories that show significant correlations with such social engagement behaviors. In addition, we have built predictive models of replies and retweets from such psycholinguistic category based features. Our experiments using a real world dataset collected from Twitter validates that such predictions can be done with reasonable accuracy.

cs.SI↗