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James Landay

Publications and source records attributed to James Landay.

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Negotiating Ontological Boundaries in User-Authored Personal Sensing Systems

Designed artifacts are ontological, shaping, and at times limiting, what becomes possible or imaginable. One path toward mitigating such foreclosures is giving people power over how systems are designed and built. Despite decades of scholarship around systems that enable such authorship, these systems are often evaluated on whether or not they are usable, useful, or technically feasible, leaving questions of ontological boundary negotiation, unexamined. We design two open-ended probes that utilize a Wizard of Oz technique to enable the experience of training a personalized machine learning system on phenomena people define themselves. In a week-long exploratory study, participants use one of two probes in the course of their everyday lives. We identify four sites where ontological boundaries were negotiated; the boundaries of a phenomena, the subject as part of relations, what is signal and what is noise, and the objectivity of data. We offer starting points for supporting boundary negotiation through design and discuss open-ended probes as a method for ontological design.

cs.HC

Reflections and New Directions for Human-Centered Large Language Models

Large Language Models (LLMs) are increasingly shaping the private and professional lives of users, with numerous applications in business, education, finance, healthcare, law, and science. With this rise in global influence comes greater urgency to build, evaluate, and deploy these systems in a manner that prioritizes not only technical capabilities but also human priorities. This work presents a framework for developing Human-Centered Large Language Models (HCLLMs), which integrates perspectives from Natural Language Processing (NLP), Human-Computer Interaction (HCI), and responsible AI. Considering the ethics, economics, and technical objectives of language modeling, we argue that model developers need to address human concerns, preferences, values, and goals, not only during a cursory post-training stage, but rather with rigor and care at every stage of the pipeline. This paper offers human-centered insights and recommendations for developers at each stage, from system design to data sourcing, model training, evaluation, and responsible deployment. Then we conclude with a case study, applying these insights to understand the future of work with HCLLMs.

cs.CL

Artificial Intelligence Index Report 2026

Welcome to the ninth edition of the AI Index report. As AI continues to advance rapidly, the question becomes whether the systems built around it can keep up. Governance frameworks, evaluation methods, education systems, and the data infrastructure needed to track AI's impact are struggling to match the pace of the technology itself. That gap between what AI can do and how prepared we are to manage it runs through every chapter of this year's report. New in this edition, the report tracks how AI is being tested more ambitiously across reasoning, safety, and real-world task execution, and why those measurements are increasingly difficult to rely on. It also features new estimates of generative AI's economic value alongside emerging evidence of its labor market effects, an analytical framework on AI sovereignty, and a science chapter developed in collaboration with Schmidt Sciences. For the first time, the report features standalone chapters on AI in science and AI in medicine, reflecting AI's growing impact across these two domains.

cs.AI

Deep Sketch-Based 3D Modeling: A Survey

In the past decade, advances in artificial intelligence have revolutionized sketch-based 3D modeling, leading to a new paradigm known as Deep Sketch-Based 3D Modeling (DS-3DM). DS-3DM offers data-driven methods that address the long-standing challenges of sketch abstraction and ambiguity. DS-3DM keeps humans at the center of the creative process by enhancing the flexibility, usability, faithfulness, and adaptability of sketch-based 3D modeling interfaces. This paper contributes a comprehensive survey of the latest DS-3DM within a novel design space: MORPHEUS. Built upon the Input-Model-Output (IMO) framework, MORPHEUS categorizes Models outputting Options of 3D Representations and Parts, derived from Human inputs (varying in quantity and modality), and Evaluated across diverse User-views and Styles. Throughout MORPHEUS we highlight limitations and identify opportunities for interdisciplinary research in Computer Vision, Computer Graphics, and Human-Computer Interaction, revealing a need for controllability and information-rich outputs. These opportunities align design processes more closely with user' intent, responding to the growing importance of user-centered approaches.

cs.GR

Ontologies in Design: How Imagining a Tree Reveals Possibilites and Assumptions in Large Language Models

Amid the recent uptake of Generative AI, sociotechnical scholars and critics have traced a multitude of resulting harms, with analyses largely focused on values and axiology (e.g., bias). While value-based analyses are crucial, we argue that ontologies -- concerning what we allow ourselves to think or talk about -- is a vital but under-recognized dimension in analyzing these systems. Proposing a need for a practice-based engagement with ontologies, we offer four orientations for considering ontologies in design: pluralism, groundedness, liveliness, and enactment. We share examples of potentialities that are opened up through these orientations across the entire LLM development pipeline by conducting two ontological analyses: examining the responses of four LLM-based chatbots in a prompting exercise, and analyzing the architecture of an LLM-based agent simulation. We conclude by sharing opportunities and limitations of working with ontologies in the design and development of sociotechnical systems.

cs.HC

Concept Induction: Analyzing Unstructured Text with High-Level Concepts Using LLooM

Data analysts have long sought to turn unstructured text data into meaningful concepts. Though common, topic modeling and clustering focus on lower-level keywords and require significant interpretative work. We introduce concept induction, a computational process that instead produces high-level concepts, defined by explicit inclusion criteria, from unstructured text. For a dataset of toxic online comments, where a state-of-the-art BERTopic model outputs "women, power, female," concept induction produces high-level concepts such as "Criticism of traditional gender roles" and "Dismissal of women's concerns." We present LLooM, a concept induction algorithm that leverages large language models to iteratively synthesize sampled text and propose human-interpretable concepts of increasing generality. We then instantiate LLooM in a mixed-initiative text analysis tool, enabling analysts to shift their attention from interpreting topics to engaging in theory-driven analysis. Through technical evaluations and four analysis scenarios ranging from literature review to content moderation, we find that LLooM's concepts improve upon the prior art of topic models in terms of quality and data coverage. In expert case studies, LLooM helped researchers to uncover new insights even from familiar datasets, for example by suggesting a previously unnoticed concept of attacks on out-party stances in a political social media dataset.

cs.HC

Grounding Open-Domain Instructions to Automate Web Support Tasks

Grounding natural language instructions on the web to perform previously unseen tasks enables accessibility and automation. We introduce a task and dataset to train AI agents from open-domain, step-by-step instructions originally written for people. We build RUSS (Rapid Universal Support Service) to tackle this problem. RUSS consists of two models: First, a BERT-LSTM with pointers parses instructions to ThingTalk, a domain-specific language we design for grounding natural language on the web. Then, a grounding model retrieves the unique IDs of any webpage elements requested in ThingTalk. RUSS may interact with the user through a dialogue (e.g. ask for an address) or execute a web operation (e.g. click a button) inside the web runtime. To augment training, we synthesize natural language instructions mapped to ThingTalk. Our dataset consists of 80 different customer service problems from help websites, with a total of 741 step-by-step instructions and their corresponding actions. RUSS achieves 76.7% end-to-end accuracy predicting agent actions from single instructions. It outperforms state-of-the-art models that directly map instructions to actions without ThingTalk. Our user study shows that RUSS is preferred by actual users over web navigation.

cs.CL

Comparing Speech and Keyboard Text Entry for Short Messages in Two Languages on Touchscreen Phones

With the ubiquity of mobile touchscreen devices like smartphones, two widely used text entry methods have emerged: small touch-based keyboards and speech recognition. Although speech recognition has been available on desktop computers for years, it has continued to improve at a rapid pace, and it is currently unknown how today's modern speech recognizers compare to state-of-the-art mobile touch keyboards, which also have improved considerably since their inception. To discover both methods' "upper-bound performance," we evaluated them in English and Mandarin Chinese on an Apple iPhone 6 Plus in a laboratory setting. Our experiment was carried out using Baidu's Deep Speech 2, a deep learning-based speech recognition system, and the built-in Qwerty (English) or Pinyin (Mandarin) Apple iOS keyboards. We found that with speech recognition, the English input rate was 2.93 times faster (153 vs. 52 WPM), and the Mandarin Chinese input rate was 2.87 times faster (123 vs. 43 WPM) than the keyboard for short message transcription under laboratory conditions for both methods. Furthermore, although speech made fewer errors during entry (5.30% vs. 11.22% corrected error rate), it left slightly more errors in the final transcribed text (1.30% vs. 0.79% uncorrected error rate). Our results show that comparatively, under ideal conditions for both methods, upper-bound speech recognition performance has greatly improved compared to prior systems, and might see greater uptake in the future, although further study is required to quantify performance in non-laboratory settings for both methods.

cs.HC