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Jamey Z. Liang

Publications and source records attributed to Jamey Z. Liang.

2 recordsLinked to original sources

The Machines Are Calling: Measuring Automated and Synthetic Voices in Unwanted Inbound Calls

In February 2024 the U.S. Federal Communications Commission (FCC) placed AI-generated voices under the Telephone Consumer Protection Act (TCPA). Yet no peer-reviewed measurement says how much unwanted call traffic is placed by a machine, or how much of that machine speech is synthesized rather than played from a recording. We report both with a disclosed pipeline. An interactive voice honeypot (language-model personas on real U.S. numbers, the caller recorded on its own track) recorded 10,987 calls over 66 days. Three instruments read each opening: an audio fingerprint that finds the same recording played on other calls, a commercial synthetic-speech detector on the caller's first ten seconds, and blinded listeners who check what it flags. Of the 7,233 greeted calls we analyze, 13.8% open with a recording we also heard on another call, and 13.1% with fresh audio the detector labels synthetic. A further 9.9% open with a caller who never spoke after our greeting, 54.2% with fresh audio the detector labels human, and 9.0% could not be scored. Machine-voiced openings are therefore at least 26.9%, a further tenth of calls are silent connections we read as machine-placed, and replays of a recording make up 45% of the detector's own rate (29.3% of 6,192 scored openings). The same waveform played on two calls lands on opposite sides of the detector's threshold 13.6% of the time, and eleven listeners confirm 54.4% of what it flags. Synthetic openings concentrate in lead-generation spam (33.8%), not fraud (21.1%); 0.44% disclose automation. Prevalence tracks how long a bait number has circulated (59% against 19% in the same weeks): seeding history, not calendar time, explains the trend. Campaigns outlast their numbers: one recorded compliance notice opens calls in six campaigns, and one synthetic voice serves nine.

cs.CR↗

CallScreenBench: Benchmarking Small Language Models as Phone Secretaries

Language models small enough to run on a handset, quantized to a few bits, are increasingly capable of acting on their user's behalf -- which makes on-device task automation newly plausible. One such task is answering the phone. A phone secretary takes an unknown inbound call on its owner's behalf, and unlike the agents most benchmarks evaluate, it has no cooperative caller-assigned task to complete: the caller holds the goal and may be an adversary, while the secretary must begin deciding how to respond without an oracle. What matters is not task success but whether the owner would endorse how their proxy handled the call. We evaluate only the text-domain conversational decision layer; speech recognition, audio interaction, end-to-end latency, and handset execution are outside scope. We present CallScreenBench, which reports five automated call-and-note measure groups motivated by owner endorsement. Each is paired, where available, with a counter-metric and an uncertainty estimate; no benchmark-wide Q1-Q5 composite or leaderboard score is defined. Three guardedness diagnostics identify candidate cases for a toolless proxy that holds no credentials and calls no tools. Across three model families represented by paired 4-bit checkpoints (0.6-4B), the primary scoring snapshot gives the larger checkpoint higher point estimates on several service, recall, and plausibility measures, while triage discrimination follows a different ordering. Bare scam-side TPR rewards universal suspicion, and pairwise separation changes when legitimate-side false positives are included and across judge snapshots. Scripted degenerate agents expose further floors, including a hangup-and-echo policy with entity recall 1.000. We report quality measures and guardedness channels separately so that a single pass/fail score does not hide their trade-offs.

cs.CR↗