arXiv subjects

Jamin Shin

Publications and source records attributed to Jamin Shin.

27 records · Page 2Linked to original sources

arXiv2021

KLUE: Korean Language Understanding Evaluation

We introduce Korean Language Understanding Evaluation (KLUE) benchmark. KLUE is a collection of 8 Korean natural language understanding (NLU) tasks, including Topic Classification, SemanticTextual Similarity, Natural Language Inference, Named Entity Recognition, Relation Extraction, Dependency Parsing, Machine Reading Comprehension, and Dialogue State Tracking. We build all of the tasks from scratch from diverse source corpora while respecting copyrights, to ensure accessibility for anyone without any restrictions. With ethical considerations in mind, we carefully design annotation protocols. Along with the benchmark tasks and data, we provide suitable evaluation metrics and fine-tuning recipes for pretrained language models for each task. We furthermore release the pretrained language models (PLM), KLUE-BERT and KLUE-RoBERTa, to help reproducing baseline models on KLUE and thereby facilitate future research. We make a few interesting observations from the preliminary experiments using the proposed KLUE benchmark suite, already demonstrating the usefulness of this new benchmark suite. First, we find KLUE-RoBERTa-large outperforms other baselines, including multilingual PLMs and existing open-source Korean PLMs. Second, we see minimal degradation in performance even when we replace personally identifiable information from the pretraining corpus, suggesting that privacy and NLU capability are not at odds with each other. Lastly, we find that using BPE tokenization in combination with morpheme-level pre-tokenization is effective in tasks involving morpheme-level tagging, detection and generation. In addition to accelerating Korean NLP research, our comprehensive documentation on creating KLUE will facilitate creating similar resources for other languages in the future. KLUE is available at https://klue-benchmark.com.

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arXiv2020

CAiRE: An Empathetic Neural Chatbot

In this paper, we present an end-to-end empathetic conversation agent CAiRE. Our system adapts TransferTransfo (Wolf et al., 2019) learning approach that fine-tunes a large-scale pre-trained language model with multi-task objectives: response language modeling, response prediction and dialogue emotion detection. We evaluate our model on the recently proposed empathetic-dialogues dataset (Rashkin et al., 2019), the experiment results show that CAiRE achieves state-of-the-art performance on dialogue emotion detection and empathetic response generation.

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arXiv2020

Attention over Parameters for Dialogue Systems

Dialogue systems require a great deal of different but complementary expertise to assist, inform, and entertain humans. For example, different domains (e.g., restaurant reservation, train ticket booking) of goal-oriented dialogue systems can be viewed as different skills, and so does ordinary chatting abilities of chit-chat dialogue systems. In this paper, we propose to learn a dialogue system that independently parameterizes different dialogue skills, and learns to select and combine each of them through Attention over Parameters (AoP). The experimental results show that this approach achieves competitive performance on a combined dataset of MultiWOZ, In-Car Assistant, and Persona-Chat. Finally, we demonstrate that each dialogue skill is effectively learned and can be combined with other skills to produce selective responses.

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arXiv2019

Zero-shot Cross-lingual Dialogue Systems with Transferable Latent Variables

Despite the surging demands for multilingual task-oriented dialog systems (e.g., Alexa, Google Home), there has been less research done in multilingual or cross-lingual scenarios. Hence, we propose a zero-shot adaptation of task-oriented dialogue system to low-resource languages. To tackle this challenge, we first use a set of very few parallel word pairs to refine the aligned cross-lingual word-level representations. We then employ a latent variable model to cope with the variance of similar sentences across different languages, which is induced by imperfect cross-lingual alignments and inherent differences in languages. Finally, the experimental results show that even though we utilize much less external resources, our model achieves better adaptation performance for natural language understanding task (i.e., the intent detection and slot filling) compared to the current state-of-the-art model in the zero-shot scenario.

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arXiv2019

Hierarchical Meta-Embeddings for Code-Switching Named Entity Recognition

In countries that speak multiple main languages, mixing up different languages within a conversation is commonly called code-switching. Previous works addressing this challenge mainly focused on word-level aspects such as word embeddings. However, in many cases, languages share common subwords, especially for closely related languages, but also for languages that are seemingly irrelevant. Therefore, we propose Hierarchical Meta-Embeddings (HME) that learn to combine multiple monolingual word-level and subword-level embeddings to create language-agnostic lexical representations. On the task of Named Entity Recognition for English-Spanish code-switching data, our model achieves the state-of-the-art performance in the multilingual settings. We also show that, in cross-lingual settings, our model not only leverages closely related languages, but also learns from languages with different roots. Finally, we show that combining different subunits are crucial for capturing code-switching entities.

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arXiv2019

On the Effectiveness of Low-Rank Matrix Factorization for LSTM Model Compression

Despite their ubiquity in NLP tasks, Long Short-Term Memory (LSTM) networks suffer from computational inefficiencies caused by inherent unparallelizable recurrences, which further aggravates as LSTMs require more parameters for larger memory capacity. In this paper, we propose to apply low-rank matrix factorization (MF) algorithms to different recurrences in LSTMs, and explore the effectiveness on different NLP tasks and model components. We discover that additive recurrence is more important than multiplicative recurrence, and explain this by identifying meaningful correlations between matrix norms and compression performance. We compare our approach across two settings: 1) compressing core LSTM recurrences in language models, 2) compressing biLSTM layers of ELMo evaluated in three downstream NLP tasks.

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arXiv2019

MoEL: Mixture of Empathetic Listeners

Previous research on empathetic dialogue systems has mostly focused on generating responses given certain emotions. However, being empathetic not only requires the ability of generating emotional responses, but more importantly, requires the understanding of user emotions and replying appropriately. In this paper, we propose a novel end-to-end approach for modeling empathy in dialogue systems: Mixture of Empathetic Listeners (MoEL). Our model first captures the user emotions and outputs an emotion distribution. Based on this, MoEL will softly combine the output states of the appropriate Listener(s), which are each optimized to react to certain emotions, and generate an empathetic response. Human evaluations on empathetic-dialogues (Rashkin et al., 2018) dataset confirm that MoEL outperforms multitask training baseline in terms of empathy, relevance, and fluency. Furthermore, the case study on generated responses of different Listeners shows high interpretability of our model.

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arXiv2019

CAiRE_HKUST at SemEval-2019 Task 3: Hierarchical Attention for Dialogue Emotion Classification

Detecting emotion from dialogue is a challenge that has not yet been extensively surveyed. One could consider the emotion of each dialogue turn to be independent, but in this paper, we introduce a hierarchical approach to classify emotion, hypothesizing that the current emotional state depends on previous latent emotions. We benchmark several feature-based classifiers using pre-trained word and emotion embeddings, state-of-the-art end-to-end neural network models, and Gaussian processes for automatic hyper-parameter search. In our experiments, hierarchical architectures consistently give significant improvements, and our best model achieves a 76.77% F1-score on the test set.

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arXiv2018

Reducing Gender Bias in Abusive Language Detection

Abusive language detection models tend to have a problem of being biased toward identity words of a certain group of people because of imbalanced training datasets. For example, "You are a good woman" was considered "sexist" when trained on an existing dataset. Such model bias is an obstacle for models to be robust enough for practical use. In this work, we measure gender biases on models trained with different abusive language datasets, while analyzing the effect of different pre-trained word embeddings and model architectures. We also experiment with three bias mitigation methods: (1) debiased word embeddings, (2) gender swap data augmentation, and (3) fine-tuning with a larger corpus. These methods can effectively reduce gender bias by 90-98% and can be extended to correct model bias in other scenarios.

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