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Jan Deriu

Publications and source records attributed to Jan Deriu.

26 records · Page 2Linked to original sources

Probing the Robustness of Trained Metrics for Conversational Dialogue Systems

This paper introduces an adversarial method to stress-test trained metrics to evaluate conversational dialogue systems. The method leverages Reinforcement Learning to find response strategies that elicit optimal scores from the trained metrics. We apply our method to test recently proposed trained metrics. We find that they all are susceptible to giving high scores to responses generated by relatively simple and obviously flawed strategies that our method converges on. For instance, simply copying parts of the conversation context to form a response yields competitive scores or even outperforms responses written by humans.

cs.AI↗

Spot The Bot: A Robust and Efficient Framework for the Evaluation of Conversational Dialogue Systems

The lack of time-efficient and reliable evaluation methods hamper the development of conversational dialogue systems (chatbots). Evaluations requiring humans to converse with chatbots are time and cost-intensive, put high cognitive demands on the human judges, and yield low-quality results. In this work, we introduce \emph{Spot The Bot}, a cost-efficient and robust evaluation framework that replaces human-bot conversations with conversations between bots. Human judges then only annotate for each entity in a conversation whether they think it is human or not (assuming there are humans participants in these conversations). These annotations then allow us to rank chatbots regarding their ability to mimic the conversational behavior of humans. Since we expect that all bots are eventually recognized as such, we incorporate a metric that measures which chatbot can uphold human-like behavior the longest, i.e., \emph{Survival Analysis}. This metric has the ability to correlate a bot's performance to certain of its characteristics (e.g., \ fluency or sensibleness), yielding interpretable results. The comparably low cost of our framework allows for frequent evaluations of chatbots during their evaluation cycle. We empirically validate our claims by applying \emph{Spot The Bot} to three domains, evaluating several state-of-the-art chatbots, and drawing comparisons to related work. The framework is released as a ready-to-use tool.

cs.AI↗

Survey on Evaluation Methods for Dialogue Systems

In this paper we survey the methods and concepts developed for the evaluation of dialogue systems. Evaluation is a crucial part during the development process. Often, dialogue systems are evaluated by means of human evaluations and questionnaires. However, this tends to be very cost and time intensive. Thus, much work has been put into finding methods, which allow to reduce the involvement of human labour. In this survey, we present the main concepts and methods. For this, we differentiate between the various classes of dialogue systems (task-oriented dialogue systems, conversational dialogue systems, and question-answering dialogue systems). We cover each class by introducing the main technologies developed for the dialogue systems and then by presenting the evaluation methods regarding this class.

cs.CL↗

A Methodology for Creating Question Answering Corpora Using Inverse Data Annotation

In this paper, we introduce a novel methodology to efficiently construct a corpus for question answering over structured data. For this, we introduce an intermediate representation that is based on the logical query plan in a database called Operation Trees (OT). This representation allows us to invert the annotation process without losing flexibility in the types of queries that we generate. Furthermore, it allows for fine-grained alignment of query tokens to OT operations. In our method, we randomly generate OTs from a context-free grammar. Afterwards, annotators have to write the appropriate natural language question that is represented by the OT. Finally, the annotators assign the tokens to the OT operations. We apply the method to create a new corpus OTTA (Operation Trees and Token Assignment), a large semantic parsing corpus for evaluating natural language interfaces to databases. We compare OTTA to Spider and LC-QuaD 2.0 and show that our methodology more than triples the annotation speed while maintaining the complexity of the queries. Finally, we train a state-of-the-art semantic parsing model on our data and show that our corpus is a challenging dataset and that the token alignment can be leveraged to increase the performance significantly.

cs.AI↗

Towards a Metric for Automated Conversational Dialogue System Evaluation and Improvement

We present "AutoJudge", an automated evaluation method for conversational dialogue systems. The method works by first generating dialogues based on self-talk, i.e. dialogue systems talking to itself. Then, it uses human ratings on these dialogues to train an automated judgement model. Our experiments show that AutoJudge correlates well with the human ratings and can be used to automatically evaluate dialogue systems, even in deployed systems. In a second part, we attempt to apply AutoJudge to improve existing systems. This works well for re-ranking a set of candidate utterances. However, our experiments show that AutoJudge cannot be applied as reward for reinforcement learning, although the metric can distinguish good from bad dialogues. We discuss potential reasons, but state here already that this is still an open question for further research.

cs.AI↗

DoQA -- Accessing Domain-Specific FAQs via Conversational QA

The goal of this work is to build conversational Question Answering (QA) interfaces for the large body of domain-specific information available in FAQ sites. We present DoQA, a dataset with 2,437 dialogues and 10,917 QA pairs. The dialogues are collected from three Stack Exchange sites using the Wizard of Oz method with crowdsourcing. Compared to previous work, DoQA comprises well-defined information needs, leading to more coherent and natural conversations with less factoid questions and is multi-domain. In addition, we introduce a more realistic information retrieval(IR) scenario where the system needs to find the answer in any of the FAQ documents. The results of an existing, strong, system show that, thanks to transfer learning from a Wikipedia QA dataset and fine tuning on a single FAQ domain, it is possible to build high quality conversational QA systems for FAQs without in-domain training data. The good results carry over into the more challenging IR scenario. In both cases, there is still ample room for improvement, as indicated by the higher human upperbound.

cs.CL↗

Leveraging Large Amounts of Weakly Supervised Data for Multi-Language Sentiment Classification

This paper presents a novel approach for multi-lingual sentiment classification in short texts. This is a challenging task as the amount of training data in languages other than English is very limited. Previously proposed multi-lingual approaches typically require to establish a correspondence to English for which powerful classifiers are already available. In contrast, our method does not require such supervision. We leverage large amounts of weakly-supervised data in various languages to train a multi-layer convolutional network and demonstrate the importance of using pre-training of such networks. We thoroughly evaluate our approach on various multi-lingual datasets, including the recent SemEval-2016 sentiment prediction benchmark (Task 4), where we achieved state-of-the-art performance. We also compare the performance of our model trained individually for each language to a variant trained for all languages at once. We show that the latter model reaches slightly worse - but still acceptable - performance when compared to the single language model, while benefiting from better generalization properties across languages.

cs.CL↗

A Directional Diffusion Algorithm for Inpainting

The problem of inpainting involves reconstructing the missing areas of an image. Inpainting has many applications, such as reconstructing old damaged photographs or removing obfuscations from images. In this paper we present the directional diffusion algorithm for inpainting. Typical diffusion algorithms are bad at propagating edges from the image into the unknown masked regions. The directional diffusion algorithm improves on the regular diffusion algorithm by reconstructing edges more accurately. It scores better than regular diffusion when reconstructing images that are obfuscated by a text mask.

cs.CV↗