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Jason Cho

Publications and source records attributed to Jason Cho.

17 recordsLinked to original sources

20 Second Parity Lifetime in an InAs--Pb Tetron Device

A central promise of topological quantum computing is that increasing the excitation gap improves device performance significantly. Here, we experimentally validate this principle in an InAs--Pb tetron device via interferometric single-shot parity measurements. By replacing aluminum with the higher-gap superconductor lead in our superconductor-semiconductor hybrid devices, we have improved the robustness of our topological phase. In addition, to enable fast and precise bring-up at scale, we have developed an rf measurement technique that resolves low-energy wire-end states and directly measures their energy splitting with $\mu\text{eV}$ precision. We employ this technique to bring up a device in a multi-tetron array and perform parity measurements of one of the tetron's hybrid nanowires (NWs). By controllably switching the wire parity, we observe $h/2e$-periodic bimodal shifts in the quantum capacitance of a quantum dot coupled to the hybrid nanowire in an interference loop. Further time-resolved measurements reveal a characteristic parity switching time of $\sim 20$ s with some instances reaching minute-scale. Such extremely long parity lifetimes are orders of magnitude longer than typical qubit operation times, which are on the order of $\mu\text{s}$. Finally, we discuss potential implications for the fidelity of Pauli measurements.

cond-mat.mes-hall

LLM-HYPER: Generative CTR Modeling for Cold-Start Ad Personalization via LLM-Based Hypernetworks

On online advertising platforms, newly introduced promotional ads face the cold-start problem, as they lack sufficient user feedback for model training. In this work, we propose LLM-HYPER, a novel framework that treats large language models (LLMs) as hypernetworks to directly generate the parameters of the click-through rate (CTR) estimator in a training-free manner. LLM-HYPER uses few-shot Chain-of-Thought prompting over multimodal ad content (text and images) to infer feature-wise model weights for a linear CTR predictor. By retrieving semantically similar past campaigns via CLIP embeddings and formatting them into prompt-based demonstrations, the LLM learns to reason about customer intent, feature influence, and content relevance. To ensure numerical stability and serviceability, we introduce normalization and calibration techniques that align the generated weights with production-ready CTR distributions. Extensive offline experiments show that LLM-HYPER significantly outperforms cold-start baselines in NDCG$@10$ by 55.9\%. Our real-world online A/B test on one of the top e-commerce platforms in the U.S. demonstrates the strong performance of LLM-HYPER, which drastically reduces the cold-start period and achieves competitive performance. LLM-HYPER has been successfully deployed in production.

cs.AI

Latent Customer Segmentation and Value-Based Recommendation Leveraging a Two-Stage Model with Missing Labels

The success of businesses depends on their ability to convert consumers into loyal customers. A customer's value proposition is a primary determinant in this process, requiring a balance between affordability and long-term brand equity. Broad marketing campaigns can erode perceived brand value and reduce return on investment, while existing economic algorithms often misidentify highly engaged customers as ideal targets, leading to inefficient engagement and conversion outcomes. This work introduces a two-stage multi-model architecture employing Self-Paced Loss to improve customer categorization. The first stage uses a multi-class neural network to distinguish customers influenced by campaigns, organically engaged customers, and low-engagement customers. The second stage applies a binary label correction model to identify true campaign-driven intent using a missing-label framework, refining customer segmentation during training. By separating prompted engagement from organic behavior, the system enables more precise campaign targeting, reduces exposure costs, and improves conversion efficiency. A/B testing demonstrates over 100 basis points improvement in key success metrics, highlighting the effectiveness of intent-aware segmentation for value-driven marketing strategies.

cs.IR

To See or To Read: User Behavior Reasoning in Multimodal LLMs

Multimodal Large Language Models (MLLMs) are reshaping how modern agentic systems reason over sequential user-behavior data. However, whether textual or image representations of user behavior data are more effective for maximizing MLLM performance remains underexplored. We present \texttt{BehaviorLens}, a systematic benchmarking framework for assessing modality trade-offs in user-behavior reasoning across six MLLMs by representing transaction data as (1) a text paragraph, (2) a scatter plot, and (3) a flowchart. Using a real-world purchase-sequence dataset, we find that when data is represented as images, MLLMs next-purchase prediction accuracy is improved by 87.5% compared with an equivalent textual representation without any additional computational cost.

cs.AI

MetaSynth: Multi-Agent Metadata Generation from Implicit Feedback in Black-Box Systems

Meta titles and descriptions strongly shape engagement in search and recommendation platforms, yet optimizing them remains challenging. Search engine ranking models are black box environments, explicit labels are unavailable, and feedback such as click-through rate (CTR) arrives only post-deployment. Existing template, LLM, and retrieval-augmented approaches either lack diversity, hallucinate attributes, or ignore whether candidate phrasing has historically succeeded in ranking. This leaves a gap in directly leveraging implicit signals from observable outcomes. We introduce MetaSynth, a multi-agent retrieval-augmented generation framework that learns from implicit search feedback. MetaSynth builds an exemplar library from top-ranked results, generates candidate snippets conditioned on both product content and exemplars, and iteratively refines outputs via evaluator-generator loops that enforce relevance, promotional strength, and compliance. On both proprietary e-commerce data and the Amazon Reviews corpus, MetaSynth outperforms strong baselines across NDCG, MRR, and rank metrics. Large-scale A/B tests further demonstrate 10.26% CTR and 7.51% clicks. Beyond metadata, this work contributes a general paradigm for optimizing content in black-box systems using implicit signals.

cs.IR

GRACE: Generative Recommendation via Journey-Aware Sparse Attention on Chain-of-Thought Tokenization

Generative models have recently demonstrated strong potential in multi-behavior recommendation systems, leveraging the expressive power of transformers and tokenization to generate personalized item sequences. However, their adoption is hindered by (1) the lack of explicit information for token reasoning, (2) high computational costs due to quadratic attention complexity and dense sequence representations after tokenization, and (3) limited multi-scale modeling over user history. In this work, we propose GRACE (Generative Recommendation via journey-aware sparse Attention on Chain-of-thought tokEnization), a novel generative framework for multi-behavior sequential recommendation. GRACE introduces a hybrid Chain-of-Thought (CoT) tokenization method that encodes user-item interactions with explicit attributes from product knowledge graphs (e.g., category, brand, price) over semantic tokenization, enabling interpretable and behavior-aligned generation. To address the inefficiency of standard attention, we design a Journey-Aware Sparse Attention (JSA) mechanism, which selectively attends to compressed, intra-, inter-, and current-context segments in the tokenized sequence. Experiments on two real-world datasets show that GRACE significantly outperforms state-of-the-art baselines, achieving up to +106.9% HR@10 and +106.7% NDCG@10 improvement over the state-of-the-art baseline on the Home domain, and +22.1% HR@10 on the Electronics domain. GRACE also reduces attention computation by up to 48% with long sequences.

cs.CL

Distinct Lifetimes for $X$ and $Z$ Loop Measurements in a Majorana Tetron Device

We present a hardware realization and measurements of a tetron qubit device in a superconductor-semiconductor heterostructure. The device architecture contains two parallel superconducting nanowires, which support four Majorana zero modes (MZMs) when tuned into the topological phase, and a trivial superconducting backbone. Two distinct readout interferometers are formed by connecting the superconducting structure to a series of quantum dots. We perform single-shot interferometric measurements of the fermion parity for the two loops, designed to implement Pauli-$X$ and $Z$ measurements of the tetron. Performing repeated single-shot measurements yields two widely separated time scales $\tau_X = 14.5\pm 0.3 \, \mathrm{\mu s}$ and $\tau_Z = 12.4\pm 0.4\, \mathrm{ms}$ for parity switches observed in the $X$ and $Z$ measurement loops, which we attribute to intra-wire parity switches and external quasiparticle poisoning, respectively. We estimate assignment errors of $\mathrm{err}^X_a=16\%$ and $\mathrm{err}^Z_a=0.5\%$ for $X$ and $Z$ measurement-based operations, respectively.

cond-mat.mes-hall

ARAG: Agentic Retrieval Augmented Generation for Personalized Recommendation

Retrieval-Augmented Generation (RAG) has shown promise in enhancing recommendation systems by incorporating external context into large language model prompts. However, existing RAG-based approaches often rely on static retrieval heuristics and fail to capture nuanced user preferences in dynamic recommendation scenarios. In this work, we introduce ARAG, an Agentic Retrieval-Augmented Generation framework for Personalized Recommendation, which integrates a multi-agent collaboration mechanism into the RAG pipeline. To better understand the long-term and session behavior of the user, ARAG leverages four specialized LLM-based agents: a User Understanding Agent that summarizes user preferences from long-term and session contexts, a Natural Language Inference (NLI) Agent that evaluates semantic alignment between candidate items retrieved by RAG and inferred intent, a context summary agent that summarizes the findings of NLI agent, and an Item Ranker Agent that generates a ranked list of recommendations based on contextual fit. We evaluate ARAG accross three datasets. Experimental results demonstrate that ARAG significantly outperforms standard RAG and recency-based baselines, achieving up to 42.1% improvement in NDCG@5 and 35.5% in Hit@5. We also, conduct an ablation study to analyse the effect by different components of ARAG. Our findings highlight the effectiveness of integrating agentic reasoning into retrieval-augmented recommendation and provide new directions for LLM-based personalization.

cs.IR

CARTS: Collaborative Agents for Recommendation Textual Summarization

Current recommendation systems often require some form of textual data summarization, such as generating concise and coherent titles for product carousels or other grouped item displays. While large language models have shown promise in NLP domains for textual summarization, these approaches do not directly apply to recommendation systems, where explanations must be highly relevant to the core features of item sets, adhere to strict word limit constraints. In this paper, we propose CARTS (Collaborative Agents for Recommendation Textual Summarization), a multi-agent LLM framework designed for structured summarization in recommendation systems. CARTS decomposes the task into three stages-Generation Augmented Generation (GAG), refinement circle, and arbitration, where successive agent roles are responsible for extracting salient item features, iteratively refining candidate titles based on relevance and length feedback, and selecting the final title through a collaborative arbitration process. Experiments on large-scale e-commerce data and live A/B testing show that CARTS significantly outperforms single-pass and chain-of-thought LLM baselines, delivering higher title relevance and improved user engagement metrics.

cs.IR

LLM-driven Constrained Copy Generation through Iterative Refinement

Crafting a marketing message (copy), or copywriting is a challenging generation task, as the copy must adhere to various constraints. Copy creation is inherently iterative for humans, starting with an initial draft followed by successive refinements. However, manual copy creation is time-consuming and expensive, resulting in only a few copies for each use case. This limitation restricts our ability to personalize content to customers. Contrary to the manual approach, LLMs can generate copies quickly, but the generated content does not consistently meet all the constraints on the first attempt (similar to humans). While recent studies have shown promise in improving constrained generation through iterative refinement, they have primarily addressed tasks with only a few simple constraints. Consequently, the effectiveness of iterative refinement for tasks such as copy generation, which involves many intricate constraints, remains unclear. To address this gap, we propose an LLM-based end-to-end framework for scalable copy generation using iterative refinement. To the best of our knowledge, this is the first study to address multiple challenging constraints simultaneously in copy generation. Examples of these constraints include length, topics, keywords, preferred lexical ordering, and tone of voice. We demonstrate the performance of our framework by creating copies for e-commerce banners for three different use cases of varying complexity. Our results show that iterative refinement increases the copy success rate by $16.25-35.91$% across use cases. Furthermore, the copies generated using our approach outperformed manually created content in multiple pilot studies using a multi-armed bandit framework. The winning copy improved the click-through rate by $38.5-45.21$%.

cs.CL

Improving Sequential Recommender Systems with Online and In-store User Behavior

Online e-commerce platforms have been extending in-store shopping, which allows users to keep the canonical online browsing and checkout experience while exploring in-store shopping. However, the growing transition between online and in-store becomes a challenge to sequential recommender systems for future online interaction prediction due to the lack of holistic modeling of hybrid user behaviors (online and in-store). The challenges are twofold. First, combining online and in-store user behavior data into a single data schema and supporting multiple stages in the model life cycle (pre-training, training, inference, etc.) organically needs a new data pipeline design. Second, online recommender systems, which solely rely on online user behavior sequences, must be redesigned to support online and in-store user data as input under the sequential modeling setting. To overcome the first challenge, we propose a hybrid, omnichannel data pipeline to compile online and in-store user behavior data by caching information from diverse data sources. Later, we introduce a model-agnostic encoder module to the sequential recommender system to interpret the user in-store transaction and augment the modeling capacity for better online interaction prediction given the hybrid user behavior.

cs.IR

Triple Modality Fusion: Aligning Visual, Textual, and Graph Data with Large Language Models for Multi-Behavior Recommendations

Integrating diverse data modalities is crucial for enhancing the performance of personalized recommendation systems. Traditional models, which often rely on singular data sources, lack the depth needed to accurately capture the multifaceted nature of item features and user behaviors. This paper introduces a novel framework for multi-behavior recommendations, leveraging the fusion of triple-modality, which is visual, textual, and graph data through alignment with large language models (LLMs). By incorporating visual information, we capture contextual and aesthetic item characteristics; textual data provides insights into user interests and item features in detail; and graph data elucidates relationships within the item-behavior heterogeneous graphs. Our proposed model called Triple Modality Fusion (TMF) utilizes the power of LLMs to align and integrate these three modalities, achieving a comprehensive representation of user behaviors. The LLM models the user's interactions including behaviors and item features in natural languages. Initially, the LLM is warmed up using only natural language-based prompts. We then devise the modality fusion module based on cross-attention and self-attention mechanisms to integrate different modalities from other models into the same embedding space and incorporate them into an LLM. Extensive experiments demonstrate the effectiveness of our approach in improving recommendation accuracy. Further ablation studies validate the effectiveness of our model design and benefits of the TMF.

cs.IR

Seller-side Outcome Fairness in Online Marketplaces

This paper aims to investigate and achieve seller-side fairness within online marketplaces, where many sellers and their items are not sufficiently exposed to customers in an e-commerce platform. This phenomenon raises concerns regarding the potential loss of revenue associated with less exposed items as well as less marketplace diversity. We introduce the notion of seller-side outcome fairness and build an optimization model to balance collected recommendation rewards and the fairness metric. We then propose a gradient-based data-driven algorithm based on the duality and bandit theory. Our numerical experiments on real e-commerce data sets show that our algorithm can lift seller fairness measures while not hurting metrics like collected Gross Merchandise Value (GMV) and total purchases.

cs.LG

LLM-TAKE: Theme Aware Keyword Extraction Using Large Language Models

Keyword extraction is one of the core tasks in natural language processing. Classic extraction models are notorious for having a short attention span which make it hard for them to conclude relational connections among the words and sentences that are far from each other. This, in turn, makes their usage prohibitive for generating keywords that are inferred from the context of the whole text. In this paper, we explore using Large Language Models (LLMs) in generating keywords for items that are inferred from the items textual metadata. Our modeling framework includes several stages to fine grain the results by avoiding outputting keywords that are non informative or sensitive and reduce hallucinations common in LLM. We call our LLM-based framework Theme-Aware Keyword Extraction (LLM TAKE). We propose two variations of framework for generating extractive and abstractive themes for products in an E commerce setting. We perform an extensive set of experiments on three real data sets and show that our modeling framework can enhance accuracy based and diversity based metrics when compared with benchmark models.

cs.IR

GNN-GMVO: Graph Neural Networks for Optimizing Gross Merchandise Value in Similar Item Recommendation

Similar item recommendation is a critical task in the e-Commerce industry, which helps customers explore similar and relevant alternatives based on their interested products. Despite the traditional machine learning models, Graph Neural Networks (GNNs), by design, can understand complex relations like similarity between products. However, in contrast to their wide usage in retrieval tasks and their focus on optimizing the relevance, the current GNN architectures are not tailored toward maximizing revenue-related objectives such as Gross Merchandise Value (GMV), which is one of the major business metrics for e-Commerce companies. In addition, defining accurate edge relations in GNNs is non-trivial in large-scale e-Commerce systems, due to the heterogeneity nature of the item-item relationships. This work aims to address these issues by designing a new GNN architecture called GNN-GMVO (Graph Neural Network - Gross Merchandise Value Optimizer). This model directly optimizes GMV while considering the complex relations between items. In addition, we propose a customized edge construction method to tailor the model toward similar item recommendation task and alleviate the noisy and complex item-item relations. In our comprehensive experiments on three real-world datasets, we show higher prediction performance and expected GMV for top ranked items recommended by our model when compared with selected state-of-the-art benchmark models.

cs.IR

Look at Me When I Talk to You: A Video Dataset to Enable Voice Assistants to Recognize Errors

People interacting with voice assistants are often frustrated by voice assistants' frequent errors and inability to respond to backchannel cues. We introduce an open-source video dataset of 21 participants' interactions with a voice assistant, and explore the possibility of using this dataset to enable automatic error recognition to inform self-repair. The dataset includes clipped and labeled videos of participants' faces during free-form interactions with the voice assistant from the smart speaker's perspective. To validate our dataset, we emulated a machine learning classifier by asking crowdsourced workers to recognize voice assistant errors from watching soundless video clips of participants' reactions. We found trends suggesting it is possible to determine the voice assistant's performance from a participant's facial reaction alone. This work posits elicited datasets of interactive responses as a key step towards improving error recognition for repair for voice assistants in a wide variety of applications.

cs.HC

Knowledge-aware Complementary Product Representation Learning

Learning product representations that reflect complementary relationship plays a central role in e-commerce recommender system. In the absence of the product relationships graph, which existing methods rely on, there is a need to detect the complementary relationships directly from noisy and sparse customer purchase activities. Furthermore, unlike simple relationships such as similarity, complementariness is asymmetric and non-transitive. Standard usage of representation learning emphasizes on only one set of embedding, which is problematic for modelling such properties of complementariness. We propose using knowledge-aware learning with dual product embedding to solve the above challenges. We encode contextual knowledge into product representation by multi-task learning, to alleviate the sparsity issue. By explicitly modelling with user bias terms, we separate the noise of customer-specific preferences from the complementariness. Furthermore, we adopt the dual embedding framework to capture the intrinsic properties of complementariness and provide geometric interpretation motivated by the classic separating hyperplane theory. Finally, we propose a Bayesian network structure that unifies all the components, which also concludes several popular models as special cases. The proposed method compares favourably to state-of-art methods, in downstream classification and recommendation tasks. We also develop an implementation that scales efficiently to a dataset with millions of items and customers.

cs.IR