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Jason R. C. Nurse

Publications and source records attributed to Jason R. C. Nurse.

At least 19 recordsLinked to original sources

Graphical Models of False Information and Fact Checking Ecosystems

The wide spread of false information online, including misinformation and disinformation, has become a major problem for our highly digitised and globalised society. A lot of research has been done to better understand different aspects of false information online such as behaviours of different actors and patterns of spreading, and also on better detection and prevention of such information using technical and socio-technical means. One major approach to detecting and debunking false information online is to use fact-checkers. Despite a lot of research on online false information, we noticed a lack of conceptual models describing the complicated ecosystem of false information and fact-checking. In this paper, we introduce the first comprehensive graphical model of the ecosystem, focusing on false information online in multiple contexts, including traditional media outlets, as well as user-generated and AI-generated content. The proposed enhanced entity-relationship (EER) model covers a wide range of entities and relationships, and it can be a new useful tool for researchers and practitioners to study false information online and the effects of fact-checking. To demonstrate its usefulness, we provide two example applications of our proposed model, modelling real-world scenarios and reviewing the research literature.

cs.SI↗

To Patch or Not to Patch: Motivations, Challenges, and Implications for Cybersecurity

As technology has become more embedded into our society, the security of modern-day systems is paramount. One topic which is constantly under discussion is that of patching, or more specifically, the installation of updates that remediate security vulnerabilities in software or hardware systems. This continued deliberation is motivated by complexities involved with patching; in particular, the various incentives and disincentives for organizations and their cybersecurity teams when deciding whether to patch. In this paper, we take a fresh look at the question of patching and critically explore why organizations and IT/security teams choose to patch or decide against it (either explicitly or due to inaction). We tackle this question by aggregating and synthesizing prominent research and industry literature on the incentives and disincentives for patching, specifically considering the human aspects in the context of these motives. Through this research, this study identifies key motivators such as organizational needs, the IT/security team's relationship with vendors, and legal and regulatory requirements placed on the business and its staff. There are also numerous significant reasons discovered for why the decision is taken not to patch, including limited resources (e.g., person-power), challenges with manual patch management tasks, human error, bad patches, unreliable patch management tools, and the perception that related vulnerabilities would not be exploited. These disincentives, in combination with the motivators above, highlight the difficult balance that organizations and their security teams need to maintain on a daily basis. Finally, we conclude by discussing implications of these findings and important future considerations.

cs.CR↗

Improving Performance of Automatic Keyword Extraction (AKE) Methods Using PoS-Tagging and Enhanced Semantic-Awareness

Automatic keyword extraction (AKE) has gained more importance with the increasing amount of digital textual data that modern computing systems process. It has various applications in information retrieval (IR) and natural language processing (NLP), including text summarisation, topic analysis and document indexing. This paper proposes a simple but effective post-processing-based universal approach to improve the performance of any AKE methods, via an enhanced level of semantic-awareness supported by PoS-tagging. To demonstrate the performance of the proposed approach, we considered word types retrieved from a PoS-tagging step and two representative sources of semantic information - specialised terms defined in one or more context-dependent thesauri, and named entities in Wikipedia. The above three steps can be simply added to the end of any AKE methods as part of a post-processor, which simply re-evaluate all candidate keywords following some context-specific and semantic-aware criteria. For five state-of-the-art (SOTA) AKE methods, our experimental results with 17 selected datasets showed that the proposed approach improved their performances both consistently (up to 100% in terms of improved cases) and significantly (between 10.2% and 53.8%, with an average of 25.8%, in terms of F1-score and across all five methods), especially when all the three enhancement steps are used. Our results have profound implications considering the ease to apply our proposed approach to any AKE methods and to further extend it.

cs.CL↗

AI security and cyber risk in IoT systems

We present a dependency model tailored to the context of current challenges in data strategies and make recommendations for the cybersecurity community. The model can be used for cyber risk estimation and assessment and generic risk impact assessment.

cs.CR↗

Security and Privacy Perspectives of People Living in Shared Home Environments

Security and privacy perspectives of people in a multi-user home are a growing area of research, with many researchers reflecting on the complicated power imbalance and challenging access control issues of the devices involved. However, these studies primarily focused on the multi-user scenarios in traditional family home settings, leaving other types of multi-user home environments, such as homes shared by co-habitants without a familial relationship, under-studied. This paper closes this research gap via quantitative and qualitative analysis of results from an online survey and content analysis of sampled online posts on Reddit. It explores the complex roles of shared home users, which depend on various factors unique to the shared home environment, e.g., who owns what home devices, how home devices are used by multiple users, and more complicated relationships between the landlord and people in the shared home and among co-habitants. Half (50.7%) of our survey participants thought that devices in a shared home are less secure than in a traditional family home. This perception was found statistically significantly associated with factors such as the fear of devices being tampered with in their absence and (lack of) trust in other co-habitants and their visitors. Our study revealed new user types and relationships in a multi-user environment such as ExternalPrimary-InternalPrimary while analysing the landlord and shared home resident relationship with regard to shared home device use. We propose a threat actor model for shared home environments, which has a focus on possible malicious behaviours of current and past co-habitants of a shared home, as a special type of insider threat in a home environment. We also recommend further research to understand the complex roles co-habitants can play in navigating and adapting to a shared home environment's security and privacy landscape.

cs.HC↗

Embedding Privacy in Computational Social Science and Artificial Intelligence Research

Privacy is a human right. It ensures that individuals are free to engage in discussions, participate in groups, and form relationships online or offline without fear of their data being inappropriately harvested, analyzed, or otherwise used to harm them. Preserving privacy has emerged as a critical factor in research, particularly in the computational social science (CSS), artificial intelligence (AI) and data science domains, given their reliance on individuals' data for novel insights. The increasing use of advanced computational models stands to exacerbate privacy concerns because, if inappropriately used, they can quickly infringe privacy rights and lead to adverse effects for individuals -- especially vulnerable groups -- and society. We have already witnessed a host of privacy issues emerge with the advent of large language models (LLMs), such as ChatGPT, which further demonstrate the importance of embedding privacy from the start. This article contributes to the field by discussing the role of privacy and the issues that researchers working in CSS, AI, data science and related domains are likely to face. It then presents several key considerations for researchers to ensure participant privacy is best preserved in their research design, data collection and use, analysis, and dissemination of research results.

cs.AI↗

Designing Chatbots to Support Victims and Survivors of Domestic Abuse

Objective: Domestic abuse cases have risen significantly over the last four years, in part due to the COVID-19 pandemic and the challenges for victims and survivors in accessing support. In this study, we investigate the role that chatbots - Artificial Intelligence (AI) and rule-based - may play in supporting victims/survivors in situations such as these or where direct access to help is limited. Methods: Interviews were conducted with experts working in domestic abuse support services and organizations (e.g., charities, law enforcement) and the content of websites of related support-service providers was collected. Thematic content analysis was then applied to assess and extract insights from the interview data and the content on victim-support websites. We also reviewed pertinent chatbot literature to reflect on studies that may inform design principles and interaction patterns for agents used to support victims/survivors. Results: From our analysis, we outlined a set of design considerations/practices for chatbots that consider potential use cases and target groups, dialog structure, personality traits that might be useful for chatbots to possess, and finally, safety and privacy issues that should be addressed. Of particular note are situations where AI systems (e.g., ChatGPT, CoPilot, Gemini) are not recommended for use, the value of conveying emotional support, the importance of transparency, and the need for a safe and confidential space. Conclusion: It is our hope that these considerations/practices will stimulate debate among chatbots and AI developers and service providers and - for situations where chatbots are deemed appropriate for use - inspire efficient use of chatbots in the support of survivors of domestic abuse.

cs.CY↗

Exploring Cybercriminal Activities, Behaviors and Profiles

While modern society benefits from a range of technological advancements, it also is exposed to an ever-increasing set of cybersecurity threats. These affect all areas of life including business, government, and individuals. To complement technology solutions to this problem, it is crucial to understand more about cybercriminal perpetrators themselves, their use of technology, psychological aspects, and profiles. This is a topic that has received little socio-technical research emphasis in the technology community, has few concrete research findings, and is thus a prime area for development. The aim of this article is to explore cybercriminal activities and behavior from a psychology and human aspects perspective, through a series of notable case studies. We examine motivations, psychological and other interdisciplinary concepts as they may impact/influence cybercriminal activities. We expect this paper to be of value and particularly insightful for those studying technology, psychology, and criminology, with a focus on cybersecurity and cybercrime.

cs.CR↗

It's more than just money: The real-world harms from ransomware attacks

As cyber-attacks continue to increase in frequency and sophistication, organisations must be better prepared to face the reality of an incident. Any organisational plan that intends to be successful at managing security risks must clearly understand the harm (i.e., negative impact) and the various parties affected in the aftermath of an attack. To this end, this article conducts a novel exploration into the multitude of real-world harms that can arise from cyber-attacks, with a particular focus on ransomware incidents given their current prominence. This exploration also leads to the proposal of a new, robust methodology for modelling harms from such incidents. We draw on publicly-available case data on high-profile ransomware incidents to examine the types of harm that emerge at various stages after a ransomware attack and how harms (e.g., an offline enterprise server) may trigger other negative, potentially more substantial impacts for stakeholders (e.g., the inability for a customer to access their social welfare benefits or bank account). Prominent findings from our analysis include the identification of a notable set of social/human harms beyond the business itself (and beyond the financial payment of a ransom) and a complex web of harms that emerge after attacks regardless of the industry sector. We also observed that deciphering the full extent and sequence of harms can be a challenging undertaking because of the lack of complete data available. This paper consequently argues for more transparency on ransomware harms, as it would lead to a better understanding of the realities of these incidents to the benefit of organisations and society more generally.

cs.CR↗

aedFaCT: Scientific Fact-Checking Made Easier via Semi-Automatic Discovery of Relevant Expert Opinions

In this highly digitised world, fake news is a challenging problem that can cause serious harm to society. Considering how fast fake news can spread, automated methods, tools and services for assisting users to do fact-checking (i.e., fake news detection) become necessary and helpful, for both professionals, such as journalists and researchers, and the general public such as news readers. Experts, especially researchers, play an essential role in informing people about truth and facts, which makes them a good proxy for non-experts to detect fake news by checking relevant expert opinions and comments. Therefore, in this paper, we present aedFaCT, a web browser extension that can help professionals and news readers perform fact-checking via the automatic discovery of expert opinions relevant to the news of concern via shared keywords. Our initial evaluation with three independent testers (who did not participate in the development of the extension) indicated that aedFaCT can provide a faster experience to its users compared with traditional fact-checking practices based on manual online searches, without degrading the quality of retrieved evidence for fact-checking. The source code of aedFaCT is publicly available at https://github.com/altuncu/aedFaCT.

cs.IR↗

Perspectives of Non-Expert Users on Cyber Security and Privacy: An Analysis of Online Discussions on Twitter

Current research on users` perspectives of cyber security and privacy related to traditional and smart devices at home is very active, but the focus is often more on specific modern devices such as mobile and smart IoT devices in a home context. In addition, most were based on smaller-scale empirical studies such as online surveys and interviews. We endeavour to fill these research gaps by conducting a larger-scale study based on a real-world dataset of 413,985 tweets posted by non-expert users on Twitter in six months of three consecutive years (January and February in 2019, 2020 and 2021). Two machine learning-based classifiers were developed to identify the 413,985 tweets. We analysed this dataset to understand non-expert users` cyber security and privacy perspectives, including the yearly trend and the impact of the COVID-19 pandemic. We applied topic modelling, sentiment analysis and qualitative analysis of selected tweets in the dataset, leading to various interesting findings. For instance, we observed a 54% increase in non-expert users` tweets on cyber security and/or privacy related topics in 2021, compared to before the start of global COVID-19 lockdowns (January 2019 to February 2020). We also observed an increased level of help-seeking tweets during the COVID-19 pandemic. Our analysis revealed a diverse range of topics discussed by non-expert users across the three years, including VPNs, Wi-Fi, smartphones, laptops, smart home devices, financial security, and security and privacy issues involving different stakeholders. Overall negative sentiment was observed across almost all topics non-expert users discussed on Twitter in all the three years. Our results confirm the multi-faceted nature of non-expert users` perspectives on cyber security and privacy and call for more holistic, comprehensive and nuanced research on different facets of such perspectives.

cs.CR↗

A Survey of User Perspectives on Security and Privacy in a Home Networking Environment

The security and privacy of smart home systems, particularly from a home user's perspective, have been a very active research area in recent years. However, via a meta-review of 52 review papers covering related topics (published between 2000 and 2021), this paper shows a lack of a more recent literature review on user perspectives of smart home security and privacy since the 2010s. This identified gap motivated us to conduct a systematic literature review (SLR) covering 126 relevant research papers published from 2010 to 2021. Our SLR led to the discovery of a number of important areas where further research is needed; these include holistic methods that consider a more diverse and heterogeneous range of home devices, interactions between multiple home users, complicated data flow between multiple home devices and home users, some less-studied demographic factors, and advanced conceptual frameworks. Based on these findings, we recommended key future research directions, e.g., research for a better understanding of security and privacy aspects in different multi-device and multi-user contexts, and a more comprehensive ontology on the security and privacy of the smart home covering varying types of home devices and behaviors of different types of home users.

cs.HC↗

"You Just Assume It Is In There, I Guess": UK Families' Application And Knowledge Of Smart Home Cyber Security

The Internet of Things (IoT) is increasingly present in many family homes, yet it is unclear precisely how well families understand the cyber security threats and risks of using such devices, and how possible it is for them to educate themselves on these topics. Using a survey of 553 parents and interviews with 25 families in the UK, we find that families do not consider home IoT devices to be significantly different in terms of threats than more traditional home computers, and believe the major risks to be largely mitigated through consumer protection regulation. As a result, parents focus on teaching being careful with devices to prolong device life use, exposing their families to additional security risks and modeling incorrect security behaviors to their children. This is a risk for the present and also one for the future, as children are not taught about the IoT, and appropriate cyber security management of such devices, at school. We go on to suggest that steps must be taken by manufacturers and governments or appropriate trusted institutions to improve the cyber security knowledge and behaviors of both adults and children in relation to the use of home IoT devices.

cs.CR↗

Are You Robert or RoBERTa? Deceiving Online Authorship Attribution Models Using Neural Text Generators

Recently, there has been a rise in the development of powerful pre-trained natural language models, including GPT-2, Grover, and XLM. These models have shown state-of-the-art capabilities towards a variety of different NLP tasks, including question answering, content summarisation, and text generation. Alongside this, there have been many studies focused on online authorship attribution (AA). That is, the use of models to identify the authors of online texts. Given the power of natural language models in generating convincing texts, this paper examines the degree to which these language models can generate texts capable of deceiving online AA models. Experimenting with both blog and Twitter data, we utilise GPT-2 language models to generate texts using the existing posts of online users. We then examine whether these AI-based text generators are capable of mimicking authorial style to such a degree that they can deceive typical AA models. From this, we find that current AI-based text generators are able to successfully mimic authorship, showing capabilities towards this on both datasets. Our findings, in turn, highlight the current capacity of powerful natural language models to generate original online posts capable of mimicking authorial style sufficiently to deceive popular AA methods; a key finding given the proposed role of AA in real world applications such as spam-detection and forensic investigation.

cs.CL↗

A Comparison of Online Hate on Reddit and 4chan: A Case Study of the 2020 US Election

The rapid integration of the Internet into our daily lives has led to many benefits but also to a number of new, wide-spread threats such as online hate, trolling, bullying, and generally aggressive behaviours. While research has traditionally explored online hate, in particular, on one platform, the reality is that such hate is a phenomenon that often makes use of multiple online networks. In this article, we seek to advance the discussion into online hate by harnessing a comparative approach, where we make use of various Natural Language Processing (NLP) techniques to computationally analyse hateful content from Reddit and 4chan relating to the 2020 US Presidential Elections. Our findings show how content and posting activity can differ depending on the platform being used. Through this, we provide initial comparison into the platform-specific behaviours of online hate, and how different platforms can serve specific purposes. We further provide several avenues for future research utilising a cross-platform approach so as to gain a more comprehensive understanding of the global hate ecosystem.

cs.CL↗

It was hard to find the words: Using an Autoethnographic Diary Study to Understand the Difficulties of Smart Home Cyber Security Practices

This study considers how well an autoethnographic diary study helps as a method to explore why families might struggle in the application of strong and cohesive cyber security measures within the smart home. Combining two human-computer interaction (HCI) research methods - the relatively unstructured process of autoethnography and the more structured diary study - allowed the first author to reflect on the differences between researchers or experts, and everyday users. Having a physical set of structured diary prompts allowed for a period of 'thinking as writing', enabling reflection upon how having expert knowledge may or may not translate into useful knowledge when dealing with everyday life. This is particularly beneficial in the context of home cyber security use, where first-person narratives have not made up part of the research corpus to date, despite a consistent recognition that users struggle to apply strong cyber security methods in personal contexts. The framing of the autoethnographic diary study contributes a very simple, but extremely powerful, tool for anyone with more knowledge than the average user of any technology, enabling the expert to reflect upon how they themselves have fared when using, understanding and discussing the technology in daily life.

cs.HC↗

When Googling it doesn't work: The challenge of finding security advice for smart home devices

As users increasingly introduce Internet-connected devices into their homes, having access to accurate and relevant cyber security information is a fundamental means of ensuring safe use. Given the paucity of information provided with many devices at the time of purchase, this paper engages in a critical study of the type of advice that home Internet of Things (IoT) or smart device users might be presented with on the Internet to inform their cyber security practices. We base our research on an analysis of 427 web pages from 234 organisations that present information on security threats and relevant cyber security advice. The results show that users searching online for information are subject to an enormous range of advice and news from various sources with differing levels of credibility and relevance. With no clear explanation of how a user may assess the threats as they are pertinent to them, it becomes difficult to understand which pieces of advice would be the most effective in their situation. Recommendations are made to improve the clarity, consistency and availability of guidance from recognised sources to improve user access and understanding.

cs.CR↗

Out of the Shadows: Analyzing Anonymous' Twitter Resurgence during the 2020 Black Lives Matter Protests

Recently, there had been little notable activity from the once prominent hacktivist group, Anonymous. The group, responsible for activist-based cyber attacks on major businesses and governments, appeared to have fragmented after key members were arrested in 2013. In response to the major Black Lives Matter (BLM) protests that occurred after the killing of George Floyd, however, reports indicated that the group was back. To examine this apparent resurgence, we conduct a large-scale study of Anonymous affiliates on Twitter. To this end, we first use machine learning to identify a significant network of more than 33,000 Anonymous accounts. Through topic modelling of tweets collected from these accounts, we find evidence of sustained interest in topics related to BLM. We then use sentiment analysis on tweets focused on these topics, finding evidence of a united approach amongst the group, with positive tweets typically being used to express support towards BLM, and negative tweets typically being used to criticize police actions. Finally, we examine the presence of automation in the network, identifying indications of bot-like behavior across the majority of Anonymous accounts. These findings show that whilst the group has seen a resurgence during the protests, bot activity may be responsible for exaggerating the extent of this resurgence.

cs.CY↗