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Jason R. C. Nurse

Publications and source records attributed to Jason R. C. Nurse.

At least 55 records · Page 3Linked to original sources

Catching the Phish: Detecting Phishing Attacks using Recurrent Neural Networks (RNNs)

The emergence of online services in our daily lives has been accompanied by a range of malicious attempts to trick individuals into performing undesired actions, often to the benefit of the adversary. The most popular medium of these attempts is phishing attacks, particularly through emails and websites. In order to defend against such attacks, there is an urgent need for automated mechanisms to identify this malevolent content before it reaches users. Machine learning techniques have gradually become the standard for such classification problems. However, identifying common measurable features of phishing content (e.g., in emails) is notoriously difficult. To address this problem, we engage in a novel study into a phishing content classifier based on a recurrent neural network (RNN), which identifies such features without human input. At this stage, we scope our research to emails, but our approach can be extended to apply to websites. Our results show that the proposed system outperforms state-of-the-art tools. Furthermore, our classifier is efficient and takes into account only the text and, in particular, the textual structure of the email. Since these features are rarely considered in email classification, we argue that our classifier can complement existing classifiers with high information gain.

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Developing cybersecurity education and awareness programmes for Small and medium-sized enterprises (SMEs)

Purpose: An essential component of an organisation's cybersecurity strategy is building awareness and education of online threats, and how to protect corporate data and services. This research article focuses on this topic and proposes a high-level programme for cybersecurity education and awareness to be used when targeting Small-to-Medium-sized Enterprises/Businesses (SMEs/SMBs) at a city-level. We ground this programme in existing research as well as unique insight into an ongoing city-based project with similar aims. Findings: We find that whilst literature can be informative at guiding education and awareness programmes, it may not always reach real-world programmes. On the other hand, existing programmes, such as the one we explored, have great potential but there can also be room for improvement. Knowledge from each of these areas can, and should, be combined to the benefit of the academic and practitioner communities. Originality/value: The study contributes to current research through the outline of a high-level programme for cybersecurity education and awareness targeting SMEs/SMBs. Through this research, we engage in a reflection of literature in this space, and present insights into the advances and challenges faced by an on-going programme. These analyses allow us to craft a proposal for a core programme that can assist in improving the security education, awareness and training that targets SMEs/SMBs.

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Understanding the Radical Mind: Identifying Signals to Detect Extremist Content on Twitter

The Internet and, in particular, Online Social Networks have changed the way that terrorist and extremist groups can influence and radicalise individuals. Recent reports show that the mode of operation of these groups starts by exposing a wide audience to extremist material online, before migrating them to less open online platforms for further radicalization. Thus, identifying radical content online is crucial to limit the reach and spread of the extremist narrative. In this paper, our aim is to identify measures to automatically detect radical content in social media. We identify several signals, including textual, psychological and behavioural, that together allow for the classification of radical messages. Our contribution is three-fold: (1) we analyze propaganda material published by extremist groups and create a contextual text-based model of radical content, (2) we build a model of psychological properties inferred from these material, and (3) we evaluate these models on Twitter to determine the extent to which it is possible to automatically identify online radical tweets. Our results show that radical users do exhibit distinguishable textual, psychological, and behavioural properties. We find that the psychological properties are among the most distinguishing features. Additionally, our results show that textual models using vector embedding features significantly improves the detection over TF-IDF features. We validate our approach on two experiments achieving high accuracy. Our findings can be utilized as signals for detecting online radicalization activities.

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Smartwatch games: Encouraging privacy-protective behaviour in a longitudinal study

While the public claim concern for their privacy, they frequently appear to overlook it. This disparity between concern and behaviour is known as the Privacy Paradox. Such issues are particularly prevalent on wearable devices. These products can store personal data, such as text messages and contact details. However, owners rarely use protective features. Educational games can be effective in encouraging changes in behaviour. Therefore, we developed the first privacy game for (Android) Wear OS watches. 10 participants used smartwatches for two months, allowing their high-level settings to be monitored. Five individuals were randomly assigned to our treatment group, and they played a dynamically-customised privacy-themed game. To minimise confounding variables, the other five received the same app but lacking the privacy topic. The treatment group improved their protection, with their usage of screen locks significantly increasing (p = 0.043). In contrast, 80% of the control group continued to never restrict their settings. After the posttest phase, we evaluated behavioural rationale through semi-structured interviews. Privacy concerns became more nuanced in the treatment group, with opinions aligning with behaviour. Actions appeared influenced primarily by three factors: convenience, privacy salience and data sensitivity. This is the first smartwatch game to encourage privacy-protective behaviour.

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The Language of Biometrics: Analysing Public Perceptions

There is an increasing shift in technology towards biometric solutions, but one of the biggest barriers to widespread use is the acceptance by the users. In this paper we investigate the understanding, awareness and acceptance of biometrics by the general public. The primary research method was a survey, which had 282 respondents, designed to gauge public opinion around biometrics. Additionally, qualitative data was captured in the form of the participants' definition of the term \textit{biometrics}. We applied thematic analysis as well as an automated Word Vector analysis to this data to provide a deeper insight into the perceptions and understanding of the term. Our results demonstrate that while there is generally a reasonable level of understanding of what biometrics are, this is typically limited to the techniques that are most familiar to participants (e.g., fingerprints or facial recognition). Most notably individuals' awareness overlooks emerging areas such as behavioural biometrics (e.g., gait). This was also apparent when we compared participants' views to definitions provided by official, published sources (e.g., ISO, NIST, OED, DHS). Overall, this article provides unique insight into the perceptions and understanding of biometrics as well as areas where users may lack knowledge on biometric applications.

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A Review of Critical Infrastructure Protection Approaches: Improving Security through Responsiveness to the Dynamic Modelling Landscape

As new technologies such as the Internet of Things (IoT) are integrated into Critical National Infrastructures (CNI), new cybersecurity threats emerge that require specific security solutions. Approaches used for analysis include the modelling and simulation of critical infrastructure systems using attributes, functionalities, operations, and behaviours to support various security analysis viewpoints, recognising and appropriately managing associated security risks. With several critical infrastructure protection approaches available, the question of how to effectively model the complex behaviour of interconnected CNI elements and to configure their protection as a system-of-systems remains a challenge. Using a systematic review approach, existing critical infrastructure protection approaches (tools and techniques) are examined to determine their suitability given trends like IoT, and effective security modelling and analysis issues. It is found that empirical-based, agent-based, system dynamics-based, and network-based modelling are more commonly applied than economic-based and equation-based techniques, and empirical-based modelling is the most widely used. The energy and transportation critical infrastructure sectors reflect the most responsive sectors, and no one Critical Infrastructure Protection (CIP) approach - tool, technique, methodology or framework -- provides a fit-for-all capacity for all-round attribute modelling and simulation of security risks. Typically, deciding factors for CIP choices to adopt are often dominated by trade-offs between complexity of use and popularity of approach, as well as between specificity and generality of application in sectors.

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Lab Hackathons to Overcome Laboratory Equipment Shortages in Africa: Opportunities and Challenges

Equipment shortages in Africa undermine Science, Technology, Engineering and Mathematics (STEM) Education. We have pioneered the LabHackathon (LabHack): a novel initiative that adapts the conventional hackathon and draws on insights from the Open Hardware movement and Responsible Research and Innovation (RRI). LabHacks are fun, educational events that challenge student participants to build frugal and reproducible pieces of laboratory equipment. Completed designs are then made available to others. LabHacks can therefore facilitate the open and sustainable design of laboratory equipment, in situ, in Africa. In this case study we describe the LabHackathon model, discuss its application in a pilot event held in Zimbabwe and outline the opportunities and challenges it presents.

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Cybercrime Investigators are Users Too! Understanding the Socio-Technical Challenges Faced by Law Enforcement

Cybercrime investigators face numerous challenges when policing online crimes. Firstly, the methods and processes they use when dealing with traditional crimes do not necessarily apply in the cyber-world. Additionally, cyber criminals are usually technologically-aware and constantly adapting and developing new tools that allow them to stay ahead of law enforcement investigations. In order to provide adequate support for cybercrime investigators, there needs to be a better understanding of the challenges they face at both technical and socio-technical levels. In this paper, we investigate this problem through an analysis of current practices and workflows of investigators. We use interviews with experts from government and private sectors who investigate cybercrimes as our main data gathering process. From an analysis of the collected data, we identify several outstanding challenges faced by investigators. These pertain to practical, technical, and social issues such as systems availability, usability, and in computer-supported collaborative work. Importantly, we use our findings to highlight research areas where user-centric workflows and tools are desirable. We also define a set of recommendations that can aid in providing a better foundation for future research in the field and allow more effective combating of cybercrimes.

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A semi-supervised approach to message stance classification

Social media communications are becoming increasingly prevalent; some useful, some false, whether unwittingly or maliciously. An increasing number of rumours daily flood the social networks. Determining their veracity in an autonomous way is a very active and challenging field of research, with a variety of methods proposed. However, most of the models rely on determining the constituent messages' stance towards the rumour, a feature known as the "wisdom of the crowd". Although several supervised machine-learning approaches have been proposed to tackle the message stance classification problem, these have numerous shortcomings. In this paper we argue that semi-supervised learning is more effective than supervised models and use two graph-based methods to demonstrate it. This is not only in terms of classification accuracy, but equally important, in terms of speed and scalability. We use the Label Propagation and Label Spreading algorithms and run experiments on a dataset of 72 rumours and hundreds of thousands messages collected from Twitter. We compare our results on two available datasets to the state-of-the-art to demonstrate our algorithms' performance regarding accuracy, speed and scalability for real-time applications.

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Cyber Security Awareness Campaigns: Why do they fail to change behaviour?

The present paper focuses on Cyber Security Awareness Campaigns, and aims to identify key factors regarding security which may lead them to failing to appropriately change people's behaviour. Past and current efforts to improve information-security practices and promote a sustainable society have not had the desired impact. It is important therefore to critically reflect on the challenges involved in improving information-security behaviours for citizens, consumers and employees. In particular, our work considers these challenges from a Psychology perspective, as we believe that understanding how people perceive risks is critical to creating effective awareness campaigns. Changing behaviour requires more than providing information about risks and reactive behaviours - firstly, people must be able to understand and apply the advice, and secondly, they must be motivated and willing to do so - and the latter requires changes to attitudes and intentions. These antecedents of behaviour change are identified in several psychological models of behaviour. We review the suitability of persuasion techniques, including the widely used 'fear appeals'. From this range of literature, we extract essential components for an awareness campaign as well as factors which can lead to a campaign's success or failure. Finally, we present examples of existing awareness campaigns in different cultures (the UK and Africa) and reflect on these.

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The Group Element of Cybercrime: Types, Dynamics, and Criminal Operations

While cybercrime can often be an individual activity pursued by lone hackers, it has increasingly grown into a group activity, with networks across the world. This chapter critically examines the group element of cybercrime from several perspectives. It identifies the platforms that online groups---cybercriminal and otherwise---use to interact, and considers groups as both perpetrators and victims of cybercrime. A key novelty is the discovery of new types of online groups whose collective actions border on criminality. The chapter also analyzes how online cybercrime groups form, organize, and operate. It explores issues such as trust, motives, and means, and draws on several poignant examples, from Anonymous to LulzSec, to illustrate the arguments.

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A Storm in an IoT Cup: The Emergence of Cyber-Physical Social Machines

The concept of social machines is increasingly being used to characterise various socio-cognitive spaces on the Web. Social machines are human collectives using networked digital technology which initiate real-world processes and activities including human communication, interactions and knowledge creation. As such, they continuously emerge and fade on the Web. The relationship between humans and machines is made more complex by the adoption of Internet of Things (IoT) sensors and devices. The scale, automation, continuous sensing, and actuation capabilities of these devices add an extra dimension to the relationship between humans and machines making it difficult to understand their evolution at either the systemic or the conceptual level. This article describes these new socio-technical systems, which we term Cyber-Physical Social Machines, through different exemplars, and considers the associated challenges of security and privacy.

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Cybercrime and You: How Criminals Attack and the Human Factors That They Seek to Exploit

Cybercrime is a significant challenge to society, but it can be particularly harmful to the individuals who become victims. This chapter engages in a comprehensive and topical analysis of the cybercrimes that target individuals. It also examines the motivation of criminals that perpetrate such attacks and the key human factors and psychological aspects that help to make cybercriminals successful. Key areas assessed include social engineering (e.g., phishing, romance scams, catfishing), online harassment (e.g., cyberbullying, trolling, revenge porn, hate crimes), identity-related crimes (e.g., identity theft, doxing), hacking (e.g., malware, cryptojacking, account hacking), and denial-of-service crimes. As a part of its contribution, the chapter introduces a summary taxonomy of cybercrimes against individuals and a case for why they will continue to occur if concerted interdisciplinary efforts are not pursued.

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Security Risk Assessment in Internet of Things Systems

Information security risk assessment methods have served us well over the past two decades. They have provided a tool for organizations and governments to use in protecting themselves against pertinent risks. As the complexity, pervasiveness, and automation of technology systems increases and cyberspace matures, particularly with the Internet of Things (IoT), there is a strong argument that we will need new approaches to assess risk and build trust. The challenge with simply extending existing assessment methodologies to IoT systems is that we could be blind to new risks arising in such ecosystems. These risks could be related to the high degrees of connectivity present or the coupling of digital, cyber-physical, and social systems. This article makes the case for new methodologies to assess risk in this context that consider the dynamics and uniqueness of the IoT while maintaining the rigor of best practice in risk assessment.

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Are we there yet? Understanding the challenges faced in complying with the General Data Protection Regulation (GDPR)

The EU General Data Protection Regulation (GDPR), enforced from 25th May 2018, aims to reform how organisations view and control the personal data of private EU citizens. The scope of GDPR is somewhat unprecedented: it regulates every aspect of personal data handling, includes hefty potential penalties for non-compliance, and can prosecute any company in the world that processes EU citizens' data. In this paper, we look behind the scenes to investigate the real challenges faced by organisations in engaging with the GDPR. This considers issues in working with the regulation, the implementation process, and how compliance is verified. Our research approach relies on literature but, more importantly, draws on detailed interviews with several organisations. Key findings include the fact that large organisations generally found GDPR compliance to be reasonable and doable. The same was found for small-to-medium organisations (SMEs/SMBs) that were highly security-oriented. SMEs with less focus on data protection struggled to make what they felt was a satisfactory attempt at compliance. The main issues faced in their compliance attempts emerged from: the sheer breadth of the regulation; questions around how to enact the qualitative recommendations of the regulation; and the need to map out the entirety of their complex data networks.

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Using semantic clustering to support situation awareness on Twitter: The case of World Views

In recent years, situation awareness has been recognised as a critical part of effective decision making, in particular for crisis management. One way to extract value and allow for better situation awareness is to develop a system capable of analysing a dataset of multiple posts, and clustering consistent posts into different views or stories (or, world views). However, this can be challenging as it requires an understanding of the data, including determining what is consistent data, and what data corroborates other data. Attempting to address these problems, this article proposes Subject-Verb-Object Semantic Suffix Tree Clustering (SVOSSTC) and a system to support it, with a special focus on Twitter content. The novelty and value of SVOSSTC is its emphasis on utilising the Subject-Verb-Object (SVO) typology in order to construct semantically consistent world views, in which individuals---particularly those involved in crisis response---might achieve an enhanced picture of a situation from social media data. To evaluate our system and its ability to provide enhanced situation awareness, we tested it against existing approaches, including human data analysis, using a variety of real-world scenarios. The results indicated a noteworthy degree of evidence (e.g., in cluster granularity and meaningfulness) to affirm the suitability and rigour of our approach. Moreover, these results highlight this article's proposals as innovative and practical system contributions to the research field.

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Sonification in security operations centres: what do security practitioners think?

In Security Operations Centres (SOCs) security practitioners work using a range of tools to detect and mitigate malicious computer-network activity. Sonification, in which data is represented as sound, is said to have potential as an approach to addressing some of the unique challenges faced by SOCs. For example, sonification has been shown to enable peripheral monitoring of processes, which could aid practitioners multitasking in busy SOCs. The perspectives of security practitioners on incorporating sonification into their actual working environments have not yet been examined, however. The aim of this paper therefore is to address this gap by exploring attitudes to using sonification in SOCs. We report on the results of a study consisting of an online survey (N=20) and interviews (N=21) with security practitioners working in a range of different SOCs. Our contribution is a refined appreciation of the contexts in which sonification could aid in SOC working practice, and an understanding of the areas in which sonification may not be beneficial or may even be problematic.We also analyse the critical requirements for the design of sonification systems and their integration into the SOC setting. Our findings clarify insights into the potential benefits and challenges of introducing sonification to support work in this vital security-monitoring environment.

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ToARist: An Augmented Reality Tourism App created through User-Centred Design

Through Augmented Reality (AR), virtual graphics can transform the physical world. This offers benefits to mobile tourism, where points of interest (POIs) can be annotated on a smartphone screen. Although several of these applications exist, usability issues can discourage adoption. User-centred design (UCD) solicits frequent feedback, often contributing to usable products. While AR mock-ups have been constructed through UCD, we develop a novel and functional tourism app. We solicit requirements through a synthesis of domain analysis, tourist observation and semi-structured interviews. Through four rounds of iterative development, users test and refine the app. The final product, dubbed ToARist, is evaluated by 20 participants, who engage in a tourism task around a UK city. Users regard the system as usable, but find technical issues can disrupt AR. We finish by reflecting on our design and critiquing the challenges of a strict user-centred methodology.

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