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Jason W. Burton

Publications and source records attributed to Jason W. Burton.

3 recordsLinked to original sources

Human learning is an understudied but promising lever for boosting human--AI synergy

Humans collaborating with artificial intelligence (AI) hold the promise of achieving superior outcomes compared to either acting alone (i.e., human--AI synergy). However, the conditions that facilitate such synergy when humans are advised by AI are not well understood. A recent meta-analysis showed that, on average, human--AI combinations do not outperform the better individual agent. We argue that this pessimistic conclusion arises from insufficient attention to human learning in experimental designs. To substantiate this claim, we re-analyzed all 74 studies included in the original meta-analysis and found that most previous research overlooked design features that foster human learning (e.g., outcome feedback to participants). Our re-analysis further revealed that studies providing outcome feedback show tentatively higher synergy than those without outcome feedback. Crucially, feedback paired with AI explanations was associated with positive synergy, while explanations without feedback were associated with negative synergy---suggesting that explanations improve synergy mainly when humans can learn to verify the AI's reliability through feedback. Our re-analysis suggests that the current literature underestimates the potential of human--AI collaboration because it predominantly relies on paradigms that do not facilitate human learning, thus hindering humans from effectively adapting their collaboration strategies. However, experiments directly varying learning opportunities are needed for stronger, causal conclusions. We advocate for a paradigm shift in human--AI interaction research that explicitly addresses human learning and thus enhances our understanding of and support for successful human--AI collaboration.

cs.HC

Post-training makes large language models less human-like

Large language models (LLMs) are increasingly used as surrogates for human participants, but it remains unclear which models best capture human behavior and why. To address this, we introduce Psych-201, a novel dataset that enables us to measure behavioral alignment at scale. We find that post-training -- the stage that turns base models into useful assistants -- consistently reduces alignment with human behavior across model families, sizes, and objectives. Moreover, this misalignment widens in newer model generations even as base models continue to improve. Finally, we find that persona-induction -- a popular technique for eliciting human-like behavior by conditioning models on participant-specific information -- does not improve predictions at the level of individuals. Taken together, our results suggest that the very processes that are currently employed to turn LLMs into useful assistants also make them less accurate models of human behavior.

cs.CL

When social influence promotes the wisdom of crowds

Whether, and under what conditions, groups exhibit "crowd wisdom" has been a major focus of research across the social and computational sciences. Much of this work has focused on the role of social influence in promoting the wisdom of the crowd versus leading the crowd astray, resulting in conflicting conclusions about how the social network structure determines the impact of social influence. Here, we demonstrate that it is not enough to consider the network structure in isolation. Using theoretical analysis, numerical simulation, and reanalysis of four experimental datasets (totaling 2,885 human subjects), we find that the wisdom of crowds critically depends on the interaction between (i) the centralization of the social influence network and (ii) the distribution of the initial, individual estimates. By adopting a framework that integrates both the structure of the social influence and the distribution of the initial estimates, we bring previously conflicting results under one theoretical framework and clarify the effects of social influence on the wisdom of crowds.

cs.SI