Semantically-Aware LLM Agent to Enhance Privacy in Conversational AI Services
With the increasing use of conversational AI systems, there is growing concern over privacy leaks, especially when users share sensitive personal data in interactions with Large Language Models (LLMs). Conversations shared with these models may contain Personally Identifiable Information (PII), which, if exposed, could lead to security breaches or identity theft. To address this challenge, we present the Local Optimizations for Pseudonymization with Semantic Integrity Directed Entity Detection (LOPSIDED) framework, a semantically-aware privacy agent designed to safeguard sensitive PII data when using remote LLMs. Unlike prior work that often degrade response quality, our approach dynamically replaces sensitive PII entities in user prompts with semantically consistent pseudonyms, preserving the contextual integrity of conversations. Once the model generates its response, the pseudonyms are automatically depseudonymized, ensuring the user receives an accurate, privacy-preserving output. We evaluate our approach using real-world conversations sourced from ShareGPT, which we further augment and annotate to assess whether named entities are contextually relevant to the model's response. Our results show that LOPSIDED reduces semantic utility errors by a factor of 5 compared to baseline techniques, all while enhancing privacy.