arXiv subjects

Jeanne Choi

Publications and source records attributed to Jeanne Choi.

6 recordsLinked to original sources

arXiv2026

"A Space Where I Can Be Myself": Exploring Safe Visibility for Graduate Student Mothers in Mom Cafes

Graduate student mothers navigate intertwined demands of graduate study and caregiving, yet little is known about how they seek support through online communities. We examine this through Mom Cafes, locally based online parenting communities in South Korea. Drawing on focus group interviews and design workshops with 22 graduate student mothers, we identify a pattern of dual invisibility: caregiving circumstances were difficult to make legible in academic contexts, while academic circumstances were difficult to make legible in parenting contexts. Although Mom Cafes offered useful local information and emotional reassurance, concerns specific to graduate student motherhood were harder to articulate or safely disclose. Participants sought ways to make graduate student motherhood recognizable when relevant, but their designs highlighted tensions around identifiability, judgment, relational burden and accountability. We conceptualize these tensions as safe visibility and discuss infrastructures for selective recognition, low-obligation connection, and accountable pathways to practical care.

cs.SI↗

arXiv2026

Situating the Development of Conversational Artificial Intelligence in the Social and Structural Contexts of People with Visual Impairments

People with visual impairments (PVI) increasingly adopt conversational AI (CAI) in their daily practices. While much existing HCI research has focused on the technical capabilities of CAI, less has examined the societal contexts in which PVI use CAI, particularly from non-Western perspectives. We conducted a study with 14 participants with visual impairments in South Korea using an audio-based probe featuring imagined dialogues between a blind user and a future CAI. Our findings situate CAI use alongside persistent social barriers such as prejudice and restricted employment opportunities that contribute to a lack of social visibility for PVI. These societal conditions shape not only how CAI is used, but also how the potential benefits and limitations of CAI are experienced. We discuss the need for CAI design within the socio-technical realities of PVI, and conclude by discussing the importance of emphasizing social awareness and empowerment in the development of future CAI systems.

cs.HC↗

arXiv2025

AssurAI: Experience with Constructing Korean Socio-cultural Datasets to Discover Potential Risks of Generative AI

The rapid evolution of generative AI necessitates robust safety evaluations. However, current safety datasets are predominantly English-centric, failing to capture specific risks in non-English, socio-cultural contexts such as Korean, and are often limited to the text modality. To address this gap, we introduce AssurAI, a new quality-controlled Korean multimodal dataset for evaluating the safety of generative AI. First, we define a taxonomy of 35 distinct AI risk factors, adapted from established frameworks by a multidisciplinary expert group to cover both universal harms and relevance to the Korean socio-cultural context. Second, leveraging this taxonomy, we construct and release AssurAI, a large-scale Korean multimodal dataset comprising 11,480 instances across text, image, video, and audio. Third, we apply the rigorous quality control process used to ensure data integrity, featuring a two-phase construction (i.e., expert-led seeding and crowdsourced scaling), triple independent annotation, and an iterative expert red-teaming loop. Our pilot study validates AssurAI's effectiveness in assessing the safety of recent LLMs. We release AssurAI to the public to facilitate the development of safer and more reliable generative AI systems for the Korean community.

cs.AI↗

arXiv2025

CrisisNews: A Dataset Mapping Two Decades of News Articles on Online Problematic Behavior at Scale

As social media adoption grows globally, online problematic behaviors increasingly escalate into large-scale crises, requiring an evolving set of mitigation strategies. While HCI research often analyzes problematic behaviors with pieces of user-generated content as the unit of analysis, less attention has been given to event-focused perspectives that track how discrete events evolve. In this paper, we examine 'social media crises': discrete patterns of problematic behaviors originating and evolving within social media that cause larger-scale harms. Using global news coverage, we present a dataset of 93,250 news articles covering social media-endemic crises from the past 20 years. We analyze a representative subset to classify stakeholder roles, behavior types, and outcomes, uncovering patterns that inform more nuanced classification of social media crises beyond content-based descriptions. By adopting a wider perspective, this research seeks to inform the design of safer platforms, enabling proactive measures to mitigate crises and foster more trustworthy online environments.

cs.SI↗

arXiv2025

HateBuffer: Safeguarding Content Moderators' Mental Well-Being through Hate Speech Content Modification

Hate speech remains a persistent and unresolved challenge in online platforms. Content moderators, working on the front lines to review user-generated content and shield viewers from hate speech, often find themselves unprotected from the mental burden as they continuously engage with offensive language. To safeguard moderators' mental well-being, we designed HateBuffer, which anonymizes targets of hate speech, paraphrases offensive expressions into less offensive forms, and shows the original expressions when moderators opt to see them. Our user study with 80 participants consisted of a simulated hate speech moderation task set on a fictional news platform, followed by semi-structured interviews. Although participants rated the hate severity of comments lower while using HateBuffer, contrary to our expectations, they did not experience improved emotion or reduced fatigue compared with the control group. In interviews, however, participants described HateBuffer as an effective buffer against emotional contagion and the normalization of biased opinions in hate speech. Notably, HateBuffer did not compromise moderation accuracy and even contributed to a slight increase in recall. We explore possible explanations for the discrepancy between the perceived benefits of HateBuffer and its measured impact on mental well-being. We also underscore the promise of text-based content modification techniques as tools for a healthier content moderation environment.

cs.HC↗

arXiv2025

Leveling Up Together: Fostering Positive Growth and Safe Online Spaces for Teen Roblox Developers

Creating games together is both a playful and effective way to develop skills in computational thinking, collaboration, and more. However, game development can be challenging for younger developers who lack formal training. While teenage developers frequently turn to online communities for peer support, their experiences may vary. To better understand the benefits and challenges teens face within online developer communities, we conducted interviews with 18 teenagers who created games or elements in Roblox and received peer support from one or more online Roblox developer communities. Our findings show that developer communities provide teens with valuable resources for technical, social, and career growth. However, teenagers also struggle with inter-user conflicts and a lack of community structure, leading to difficulties in handling complex issues that may arise, such as financial scams. Based on these insights, we propose takeaways for creating positive and safe online spaces for teenage game creators.

cs.HC↗