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Jeffrey P. Bigham

Publications and source records attributed to Jeffrey P. Bigham.

57 records · Page 4Linked to original sources

WearWrite: Orchestrating the Crowd to Complete Complex Tasks from Wearables (We Wrote This Paper on a Watch)

In this paper we introduce a paradigm for completing complex tasks from wearable devices by leveraging crowdsourcing, and demonstrate its validity for academic writing. We explore this paradigm using a collaborative authoring system, called WearWrite, which is designed to enable authors and crowd workers to work together using an Android smartwatch and Google Docs to produce academic papers, including this one. WearWrite allows expert authors who do not have access to large devices to contribute bits of expertise and big picture direction from their watch, while freeing them of the obligation of integrating their contributions into the overall document. Crowd workers on desktop computers actually write the document. We used this approach to write several simple papers, and found it was effective at producing reasonable drafts. However, the workers often needed more structure and the authors more context. WearWrite addresses these issues by focusing workers on specific tasks and providing select context to authors on the watch. We demonstrate the system's feasibility by writing this paper using it.

cs.HC↗

Tuning the Diversity of Open-Ended Responses from the Crowd

Crowdsourcing can solve problems that current fully automated systems cannot. Its effectiveness depends on the reliability, accuracy, and speed of the crowd workers that drive it. These objectives are frequently at odds with one another. For instance, how much time should workers be given to discover and propose new solutions versus deliberate over those currently proposed? How do we determine if discovering a new answer is appropriate at all? And how do we manage workers who lack the expertise or attention needed to provide useful input to a given task? We present a mechanism that uses distinct payoffs for three possible worker actions---propose,vote, or abstain---to provide workers with the necessary incentives to guarantee an effective (or even optimal) balance between searching for new answers, assessing those currently available, and, when they have insufficient expertise or insight for the task at hand, abstaining. We provide a novel game theoretic analysis for this mechanism and test it experimentally on an image---labeling problem and show that it allows a system to reliably control the balance betweendiscovering new answers and converging to existing ones.

cs.HC↗

Crowd Memory: Learning in the Collective

Crowd algorithms often assume workers are inexperienced and thus fail to adapt as workers in the crowd learn a task. These assumptions fundamentally limit the types of tasks that systems based on such algorithms can handle. This paper explores how the crowd learns and remembers over time in the context of human computation, and how more realistic assumptions of worker experience may be used when designing new systems. We first demonstrate that the crowd can recall information over time and discuss possible implications of crowd memory in the design of crowd algorithms. We then explore crowd learning during a continuous control task. Recent systems are able to disguise dynamic groups of workers as crowd agents to support continuous tasks, but have not yet considered how such agents are able to learn over time. We show, using a real-time gaming setting, that crowd agents can learn over time, and `remember' by passing strategies from one generation of workers to the next, despite high turnover rates in the workers comprising them. We conclude with a discussion of future research directions for crowd memory and learning.

cs.SI↗